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An experienced digital and multichannel leader with excellent commercial acumen. A proven track record at delivering customer centric and multichannel growth in some of the most esteemed brands in the UK, Europe, Middle East, North Africa,Turkey and Russia .Experience:Digital Marketing, Ecommerce, CRM, Loyalty, Influencer Marketing, Social Media, Strategic Management, Mobile App Development, Website Development, Organisational Development, Business Development, Proposition Development, Product & Service Development, Multichannel Retail, Operations, Systems DevelopmentSpecialties: Leadership, P&L management, capex management, senior team management, multi channel retail, mobile commerce, virtual business, digital marketing, online marketing, social media, mobile apps, direct marketing, CRM, E-CRM. UX (user experience), UI, responsive design, SEO, SEM, PPC, affiliate marketing, web analytics, display ads, programmatic, information architecture, usability, accessibility, catalogues, web development (OOP and scripting), databases (SQL, MYSQL and SAP), project management (Prince2), business analysis, business solutions, campaign management, digital design
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Director Of Digital StrategyThe Jewellery Channel Aug 2020 - PresentFeltham, GbTJC is one of the UK's largest retailers of jewellery and in recent years has diversified into selling home and fashion products. It is a part VGL Group of companies that operates across the USA, UK, Germany, India and China employing over 4,000 people.Reporting to the UK Managing Director, I lead the digital transformation of the business as well as launching D2C brands such as Rachel Gelley. I am accountable for digital product development, marketing and Ecommerce as well as being a member of the VGL Group Management Committee.Responsibilities: Product Development – Websites, mobile apps, Smart TV apps and streaming platforms. CRO programmes. Ecommerce – Trading, merchandising and customer experience - Sales Force Commerce Cloud and Shopify. Growth (Digital Marketing) – Full P&L responsibility. Sales £45M, GAGR 75%, digital (SEM/SEO, TOF/MOF/BOF), social media, influencer/ambassador programmes, Email, CRM and video production. Content – Creative strategy, Content creation (written, graphical and video), SEO. Insights – Qualitative and quantitative understanding Leadership – Develop and lead high performing teams in UK and India, Part of the Global Leadership Teams covering strategic direction for UK, USA, India, China and Germany divisions.
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Head Of Marketing & EcommerceThe Jewellery Channel Apr 2018 - Aug 2020Feltham, Gb
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Head Of EcommerceThe Jewellery Channel Apr 2017 - Apr 2018Feltham, Gb
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Head Of DigitalM. H. Alshaya Co. May 2014 - Mar 2017Al Mirqab, Kuwait City, KwAlshaya is one of the world's largest retail franchisers. Operating 80 of the most recognisable global retail brands in markets in the Middle East, Russia, UK, North Africa, Turkey and Eastern Europe.Working in the central corporate team I successfully developed and launched a customer loyalty programme, mobile apps and websites in the UK, Middle East and Russia. I am responsible for all digital and CRM production in the UK, Middle East, North Africa, Turkey and Russia for some of the world's most recognisable fashion, retail and food brands including: Harvey Nichols, Victoria’s Secret, H&M, Top Shop, Top Man, Starbucks, Boots, Debenhams, River Island, Next, Jack Wills, Dorothy Perkins, Claire’s Accessories, MAC, Miss Selfridge, BHS, Pizza Express, Cheesecake Factory, Dean and Deluca, Body Shop, Vision Express, Pottery Barn, Muji, Early Learning Centre, Mothercare, Oasis, Warehouse and Shake ShackAchievements:Delivered a customer loyalty programme for all brands in the Middle East (directly responsible for: the loyalty product creation and development, all IT systems development and delivery and creating insights/analytics capability to support all brands and the programme growth)Customer Loyalty Programme Russia (developed: product, systems and insights/analytics)Android and iOS Apps (loyalty app, food delivery app, location app and a management reporting app)Responsive Websites New digital pilots (location beacons and iBeacons, Apple Watch) -
General Manager, EcommerceAlghanim Industries Apr 2013 - Apr 2014Sharq, Kuwait, KwReporting to the President of Retail I was responsible for eCommerce with the Alghanim retail brands in the Middle East including Xcite and Safat Home. I was directly responsible for the eCommerce P&L and strategy. I managed the commercial trading, IT (application development and infrastructure development), design (UX and UI), marketing (online and social media) and operations (in store picking, central warehouse and delivery) functions of the business for websites and mobile commerce. -
Head Of Web And Mobile EcommerceWaitrose Feb 2008 - Apr 2013Bracknell, Berkshire, GbResponsible for the sales, marketing and user experience of Waitrose.com, Waitrose Mobile Apps and Web, WaitroseDeliver, Waitrose Wine Direct and the Waitrose ISPPreviously:Head of Web Selling and Online Marketing 2009-2011Marketing and Web Selling Manager 2008-2009 -
Senior ConsultantCharteris Plc Jun 2007 - Feb 2008Windhof, LuMulti Channel and eCommerce consulting for leading UK retailers. Key specialities: Internationalisation, Multi Channel Retail, Customer Centricity and Online Marketing
Nick Marley Skills
Nick Marley Education Details
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London Metropolitan UniversityEmarketing Award -
Kingston UniversityMba
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Wine & Spirit Education TrustWset Level 2 In Wines And Spirits
Frequently Asked Questions about Nick Marley
What company does Nick Marley work for?
Nick Marley works for The Jewellery Channel
What is Nick Marley's role at the current company?
Nick Marley's current role is Director of Digital Strategy at TJC.
What is Nick Marley's email address?
Nick Marley's email address is ni****@****dnt.com
What is Nick Marley's direct phone number?
Nick Marley's direct phone number is 0330 033*****
What schools did Nick Marley attend?
Nick Marley attended London Metropolitan University, Kingston University, Wine & Spirit Education Trust.
What skills is Nick Marley known for?
Nick Marley has skills like E Commerce, Digital Marketing, Online Marketing, Strategy, Ppc, Seo, Crm, Marketing, Multi Channel Retail, Analytics, Digital Strategy, User Experience.
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