Nick Mccollum Email & Phone Number

Portland, Or, Us

Portland, Or, Us

Portland, Oregon, United States

While my focus is on front-end app development with React and Next.js, in my role as software developer I am also responsible for maintaining and developing a complex on premises analytics solution and its associated software. This requires working with multiple programming languages including JavaScript, Java, C++, and C#. My responsibilities include:• Researching, designing, implementing, and testing new applications.• Troubleshooting, debugging, maintaining, and improving existing software.• Developing internal processes and writing technical documentation to guide future software development projects.• Communicating at both technical and business levels to analyze user requirements and convert those requirements into design documents.• Testing, evaluating, and learning new tools and frameworks that provide solutions to business challenges.• Being self-motivated and owning projects from start to finish.• Prioritizing work based on customer feedback and business needs.

Portland, Oregon Area

As Technical Account Manager my primary function is to ensure that strategic customers are successful with Webtrends solutions and that they find maximum value from their investment. This requires building and maintaining strong relationships at all levels of a client’s organization as well as internally with client services, technical support, sales, account management, product management, and product development.Primary responsibilities include:• Providing directional and strategic support to customers' project teams.• Defining requirements, designing, developing, and testing client-side JavaScript tracking solutions.• Developing and documenting implementation best practices for internal and customer use.• Developing and managing scope, timeline, and deliverables for projects.• Gathering customer business objectives and helping customers identify key metrics and reports for measuring their success.• Providing day to day customer support, and escalation management of customers’ issues.• Identifying new opportunities for services and products.

Portland, Oregon Area

Austin, Texas Area

Associate Of General Studies, Computer Science

General Studies

Engineering

Computer Engineering