Nick Micciche, Pharmd, Cph Email & Phone Number

Tampa, Florida

Tampa, Florida

Presided over meetings of the group, provided full clarity to all board members of their roles and expectations, represented the organization to the University, discussed quarterly goals and projections with members, assisted other executive officers, served as spokesperson, facilitated election of officers, created standard operating procedures, and increased community outreach.

Tampa, Florida

Assumed the duties of the President in his or her absence, helped set up a plan of action with the President, discussed quarterly goals and projections with President, assisted executive officers, helped serve as spokesperson of interest group, facilitated election of officers, generated new ideas to help grow interest group, helped recruit new members, represented interest group at official functions, and oversaw fundraising and philanthropy departments.

Duties included:Conducted research on various disease states, conducted verification on compounded prescriptions, researched vitamins and herbal supplements, created blog posts regarding herbal supplements and various disease states

Tampa/St. Petersburg, Florida Area

Duties included: Transferred prescriptions, counseled patients, conducted medication therapy management (MTMs) and comprehensive medication reviews (CMRs), and created compounded prescription formulas

Tampa/St. Petersburg, Florida Area

Duties included: Compounded capsules, creams, ointments, lotions, troches, suppositories, and liquids, entered prescriptions information into computer system, formulated compounds, calculated packing statistics of each capsule made, calculated theoretical and actual capsule weights, managed inventory and policies and procedures for entire compounding lab, transferred prescriptions, and counseled patients

Tallahassee, Florida Area

Duties included: Compounded capsules, creams, ointments, and lotions, entered prescription information into computer system and calculated packing statistics of each capsule made

Tallahassee, Florida Area

Duties included: Answered customer questions, completed schedules, trained pharmacy technicians, maintained inventory, sent back expired and expiring medications, compounded medications, communicated information to management, complied with all applicable laws/regulations as well as company policies/procedures, and verified and completed required documentation and reports

Trained all new pharmacy techniciansDealt with all complex customer questionsMaintained a calm demeanor during periods of high volume or unusual events Completed weekly schedules for pharmacists, pharmacy technicians, and pharmacy internsResponsible for inventory management of medications and suppliesReturned expired and expiring medications Compounded various creams, suspensions, troches, suppositories, and lozengesReduced wholesaler costs for generic drugs by driving to other Walgreens’ locations to obtain them up at cheaper priceWorked closely with Pharmacy District Manager about success of all stores in the districtVerified and completed required documentation and reports were turned in on timeProvided superior customer serviceIncreased customer service rating from 6.7 to 8.9(out of 10) within one year of arrivingMaintained a customer service rating above 9 at first location for six yearsManaged a team of up to 9 technicians and internsCreated promotions among the staff to increase store profits and make for a fun work environmentDiffused hostile situations between staff and between customers and staff membersMaintained a low drug and supply overhead while simultaneously decreasing number of out-of-stock/partially-filled medicationsIncreased ranking in district for flu shots from 14th to 7th by creating new promotions ACCOMPLISHMENTSManaged full time job and full time classes while earning a GPA above 3.0Awarded “Customer Service Star” numerous time for customer complimentsCustomer compliments on efficient and friendly service and memoryIncreased Customer Service Rating from 6.7 to 8.9(out of 10) within one yearRecognized multiple times by various District Managers for excellent customer service and Senior Technician abilitiesVolunteered at dental office sanitizing roomsVolunteered at doctor’s office shadowing doctor and P.A.Took 3 years of Spanish in high school

Doctor Of Pharmacy (Pharmd), Pharmacy

Biology

Associate Of Arts (A.A.)

Education record

Pharmacy

Herbal Medicine