Nick Moore

Nick Moore Email and Phone Number

Building customer partnerships through great service and support @ Healing Stories NH
Lyme, NH, US
Nick Moore's Location
Lyme, New Hampshire, United States, United States
Nick Moore's Contact Details

Nick Moore personal email

n/a
About Nick Moore

Determined advocate for major customer accounts. I put myself in the customer's shoes and work across groups internally to get them what they need to succeed and grow. OTT streaming video, CDN and Web Security are getting better and better, but problems still arise and I work hard to get them solved quickly.My experience on the editorial and operations side of media businesses helps me understand exactly where our customers are coming from. It allows me to facilitate communication and understanding from customer business, engineering and technical teams to my internal sales, product, support and development colleagues, ensuring real partnerships for growth and success.

Nick Moore's Current Company Details
Healing Stories NH

Healing Stories Nh

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Building customer partnerships through great service and support
Lyme, NH, US
Nick Moore Work Experience Details
  • Healing Stories Nh
    Healing Stories Nh
    Lyme, Nh, Us
  • Edgio
    Senior Manager, Us Technical Account Managers
    Edgio Jun 2022 - Present
    Phoenix, Az, Us
    On June 15, 2022, Edgecast joined forces with Limelight to launch Edgio!
  • Edgecast
    Senior Manager, Us Technical Account Managers
    Edgecast Sep 2021 - Jun 2022
    • On Sep. 1, 2021, Apollo Global Management acquired the Verizon Media entity from parent company Verizon• The new entity is incorporated as Yahoo!, and the former Verizon Media Platform is re-launched as Edgecast• All services continue unchanged, and Verizon remains an investor in the new company
  • Verizon
    Senior Manager, Us Technical Account Managers
    Verizon Oct 2018 - Aug 2021
    Basking Ridge, Nj, Us
    • Ensure customer satisfaction on major US accounts for the Verizon Media Platform (formerly known as Verizon Digital Media Services or VDMS)• Manage US TAM team• Advocate for customers on roadmap and escalations for OTT Streaming Video, Content Delivery Network (CDN), Web Application Firewall (WAF) and other cybersecurity services• Discovery, onboarding and implementation of new customer opportunities• Technical Support and troubleshooting• Technical Project Management
  • Verizon
    Manager, Technical Account Managers, Us East
    Verizon Jan 2016 - Sep 2018
    Basking Ridge, Nj, Us
    • Ensure customer satisfaction on major US east accounts• Manage US East TAM team• Advocate for customer on roadmap and escalations• Technical Support and troubleshooting• Technical Project Management
  • Verizon
    Senior Technical Account Manager
    Verizon Jan 2015 - Dec 2015
    Basking Ridge, Nj, Us
    • Onboarding and implementation of new customer opportunities • Customer training • Technical troubleshooting
  • Verizon
    Senior Solutions Architect
    Verizon Jan 2013 - Dec 2014
    Basking Ridge, Nj, Us
    • Onboard, launch and support major accounts• Help drive Product Development with key customer requirements• Technical troubleshooting
  • Verizon
    Solutions Architect, Verizon Digital Media Services (Vdms)
    Verizon Sep 2010 - Dec 2012
    Basking Ridge, Nj, Us
    • Onboard, launch and support major accounts• Figure out ways to enable customer workflows and revenue in early days of VDMS platform when it didn’t always work so well• Pre & Post Sales customer engagement• Discovery & documentation of customer workflows• Help drive Product Development with key customer requirements• Technical troubleshooting
  • Nmmedia
    Online Video Consultant
    Nmmedia 2010 - Sep 2010
    • Cultivate and execute online and mobile video content strategies• Video/multimedia content strategy for publishers of enhanced e-books• Leverage social media tools for distribution, community and revenue• Consulting and training for video technology projects, multiskilling staff into video, and workflow evolution to reduce costs and build revenue• Enterprise video solutions for internal and external communications, online training
  • Associated Press
    Manager, Operations And Output
    Associated Press 2008 - 2009
    New York, Ny, Us
    • Led editorial team in successful project management of multimillion dollar deployment of three new integrated video servers for entertainment staff worldwide that transformed workflows, increased efficiency, reduced costs and created new revenue opportunities; set and beat deadlines for training, documentation; cleared technology roadblocks as staff digested new tools and workflows in first year of use
  • Associated Press
    Online Video Manager
    Associated Press 2006 - 2008
    New York, Ny, Us
    • Directed AP’s entertainment, sports, business, technology, offbeat and Today in History online video services and developed new programming• Led turnaround of production team as AP launched new online video services; halted production of underperforming clips; developed original content in popular subject areas that led to income growth and 30% increase in traffic for seven products representing nearly $4MM in revenue• Pioneered use of social media to build interaction and drive clicks for the products
  • Associated Press
    Senior Producer, New York
    Associated Press 2000 - 2006
    New York, Ny, Us
    • Developed the videojournalist, “one-man-band” role for Associated Press Television News (APTN) in the U.S., setting a high standard in all roles including assignment manager, producer, reporter, videographer and video editor.
  • Associated Press
    Senior Producer, Beijing
    Associated Press 1996 - 2000
    New York, Ny, Us
    • Grew Beijing bureau from two staff to seven and opened Shanghai bureau to tap burgeoning interest• Negotiated breakthrough satellite transmission deal with Chinese government television authorities reducing transmission costs by 50% and increasing revenue through client feeds
  • Associated Press
    Senior Producer, South Asia
    Associated Press 1995 - 1996
    New York, Ny, Us
    • Directed coverage of seven countries; grew and trained stringer network across India and the region
  • Associated Press
    Acting Asia Editor, London
    Associated Press Sep 1995 - Oct 1995
    New York, Ny, Us
    • Directed coverage and budget of 18 Asian bureaus
  • Associated Press
    Producer, Moscow
    Associated Press Apr 1995 - Aug 1995
    New York, Ny, Us
    • Helped direct coverage of first Chechen war
  • Self-Employed
    Freelance Reporter/Producer, Kazakhstan And Central Asia
    Self-Employed 1992 - 1995
    • Production Associate, CBS News ’60 Minutes’: Emmy-Award-winning episode with Ed Bradley• Kazakhstan Producer/Reporter, CNN ‘Zhirinovsky’: broke major international story for CNN (video) and AP (text)• First resident expatriate text/video correspondent to set up a base outside Moscow as the Soviet Union disintegrated• Associated Press writer: top regional news for the text wire• Reuters Television producer: developed regional video transmission network
  • Center For Defense Information
    Producer / On-Air Reporter, America'S Defense Monitor
    Center For Defense Information 1987 - 1992
    Us
    • Producer and On-Air Reporter for weekly documentary-style public-affairs program airing on PBS stations nationally

Nick Moore Skills

Content Strategy New Media Video Digital Media Content Development Multimedia Web Video Social Media Management Video Production Content Management Digital Video Editorial Product Management Publishing Digital Strategy Transcoding Online Advertising Product Development Product Launch Pre/post Sales Engineers Online News Foreign Languages Content Delivery Microsoft Office Troubleshooting Online Publishing Video Operations Media Solutions Software Development Software Project Management Software Testing Life Cycle Business Requirements Software Requirements Training Delivery Workflow Management Tapeless Workflow Software Quality Assurance Editorial Product Development International Web Analytics Web Services Api

Nick Moore Education Details

  • Middlebury College
    Middlebury College
    High Honors In English
  • Walnut Hills High School
    Walnut Hills High School

Frequently Asked Questions about Nick Moore

What company does Nick Moore work for?

Nick Moore works for Healing Stories Nh

What is Nick Moore's role at the current company?

Nick Moore's current role is Building customer partnerships through great service and support.

What is Nick Moore's email address?

Nick Moore's email address is ni****@****ess.com

What schools did Nick Moore attend?

Nick Moore attended Middlebury College, Walnut Hills High School.

What skills is Nick Moore known for?

Nick Moore has skills like Content Strategy, New Media, Video, Digital Media, Content Development, Multimedia, Web Video, Social Media, Management, Video Production, Content Management, Digital Video.

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