Nick Mosbrucker Email & Phone Number

Seattle, Wa, Us

Boston, Massachusetts, United States

Seattle, Washington, United States

Provided Vendor to Business (V2B) Retail Operational consulting focusing on business strategy, catalog repair and management, API integration, and chargeback mitigation.

Furniture Vendor Manager for the Mattress Category

Seattle

Furniture Vendor Manager for the Rugs Category

Slu

My main function is to support a team in the on and of boarding of contingency workers for Amazon's Global Real Estate and Facilities department by providing insight and solutions based on data in our system. My goal with this position is to increase dedicated head-count on this project.-Develop procedure for auditing Amazon’s Global Real Estate and Facilities Contingent Worker On-board Program -Report on system inconsistencies-Develop data driven solutions and plans of action for GREF Onboards system management-Provide education and solutions for our customer partners needs

Slu

-Provide first-class customer service to employees -Serve as a point of contact for deliveries to employees-Complete daily tasks, and respond to employee inquiries in a timely manner

Capitol Hill, Seattle

My main role is to assist in building, curating, and supporting Retrofit Home's online presence, with a focus on social media and web presence. My secondary role is to build out an online store which is an ongoing project.-Expand Retrofit Home’s online presence and opened online store-Act as the main customer service representative to any off-site transactions-Quote in-store shipping requests -Fulfill any shipment that the store requires to the highest possible standard in a timely and cost effective manner

Capitol Hill, Seattle

In this role I was asked to facilitate the update from an older out of date Point of Sales system to a modern cloud-based solution. This included sourcing hardware, training staff, and creating guidelines and curriculum to ease the transition.My other obligations included the following:-Lead customer service follow ups and requests-Hold design consultations for clients seeking custom services-Order, price, and receive product, claim damaged items-Curate the store while maintaining store brand-Generate future project creation, lead store transition to new POS-Deal with employee-management relations in a professional manner

Capitol Hill, Seattle

-Manage five on-duty night staff-Answer any questions of support staff, even if off duty-Take lead in confrontations with aggressive customers-Organize and run Retrofit Home’s Art Walk opening

Capitol Hill, Seattle

-Researched products to fit the customer’s needs-Completed sales of sofas and chairs-Maintained store appearance-Handled custom orders and make recommendations based on customer’s taste

Greater Seattle Area

-Ran support for Human Resource, Accounts Receivable, Catering, and Payroll-Oversaw new employee orientation-Assisted with invoicing for nine restaurants-Managed employee files

Seattle

- Sought out new customers- Managed schedule, including meetings with customers- Assessed incoming project viability based on breadth and timeline of project- Fulfilled customer’s design needs according to target market- Handled social network expansion

Capitol Hill, Seattle

- Beta tested nationwide POS system and reported bugs- Packed and shipped items according to insurance code- Answered phones and provide customers with company information- Maintained computer systems and copy machines including Large Format Printer

Hood River, Or

-Managed document transition to paperless invoicing-Ran support for management, receiving, and accounting-Stocked shelves according to corporate planograms-Assisted with receiving of product

Aerospace, Aeronautical And Astronautical Engineering, Attended Through Freshman Year

Activities and Societies: Entrepreneurship Learning Community

Intent To Transfer To The University Of Washington, General, Sophomore/Junior