Nicholas Muirhead-Smith

Nicholas Muirhead-Smith Email and Phone Number

Agile Technical Programme Lead @ London, GB
London, GB
Nicholas Muirhead-Smith's Location
London, England, United Kingdom, United Kingdom
Nicholas Muirhead-Smith's Contact Details

Nicholas Muirhead-Smith personal email

About Nicholas Muirhead-Smith

Senior Leader in Agile Delivery13 years management experience in delivering & coaching Agile programmes.I've been fortunate to work with a great list of clients including Axa Health, The OU, Nordea, RBS, Natwest, Coutts, GE, NHS, EE, BT, The AA, John Lewis, Hub hotels, Premier Inn, Sportlabs & Canon.In terms of delivery, I am Lean, Agile, SAFE, Scrum, Kanban & Prince2 certified. I customise tools to suit the team and make the most of Lean / Agile practices to collaboratively and iteratively deliver.

Nicholas Muirhead-Smith's Current Company Details
01 Group

01 Group

Agile Technical Programme Lead
London, GB
Nicholas Muirhead-Smith Work Experience Details
  • 01 Group
    Agile Technical Programme Lead
    01 Group
    London, Gb
  • 01 Group
    Agile Delivery Lead And Coach
    01 Group Dec 2012 - Present
    London, United Kingdom
    Nick has been a Senior Agile Delivery Lead for 13 years. He has been an Agile & Lean Coach for the last 7 years. He has helped many teams and well known businesses achieve their goals. Nick has a lot of experience working with teams and stakeholders, helping teams create & design digital products, plan & manage issues, flagging impediments & forecasting risks, coaching and managing transformational change. He is very comfortable working with Senior Management and works hard to help stakeholders understand progress and impediments.He loves working with multi-discipline design & development teams, is constantly learning new technologies & enjoys problem solving complex programmes of work. He works hard to break complex problems into simpler, more easily understandable issues to aid decision making. He is available having just finished his last contract role.
  • Infosys
    Program Manager
    Infosys Apr 2022 - Sep 2023
    Milton Keynes, England, United Kingdom
    Nick managed 5 teams to enable scaled delivery of a new Digital student experience using Salesforce. This was an 18-month engagement with a geographically diverse team working between UK, India, and Eastern Europe.
  • Adenza
    Scaled Agile Program Manager
    Adenza Jan 2021 - Apr 2022
    London, England, United Kingdom
    The role was to deliver the Scandinavian Banking Group's aggregated financial data of 300 businesses to the European Central Bank. Nick managed 3 multi-discipline Scrum teams across Sweden, UK, India, and Poland.
  • Bt Group
    Agile Coach
    Bt Group Jul 2020 - Jan 2021
    London, England, United Kingdom
    Nick coached 4 Scrum teams to implement a transformation of their sales process. This involved setting up 4 teams who created a data repository for contracts saving the business many hours through automation.
  • Coutts
    Agile Coach
    Coutts Jan 2019 - Jul 2020
    London, England, United Kingdom
    Nick coached a ways of working transformation of the UK's premier Private Bank, Coutts. This involved transforming and embedding Agile into their way of working for 8 technology & operational teams, in London and Zurich.
  • Rbs
    Agile Coach
    Rbs Apr 2018 - Dec 2018
    City Of London, England, United Kingdom
    Nick worked as an Agile Coach for a large technology transformation programme for one of the UK’s largest banks. He coached 8 teams across London (Natwest), Belfast (Ulster Bank) and Edinburgh (RBS).
  • Ge Healthcare
    Data Programme Manager
    Ge Healthcare Nov 2017 - Apr 2018
    Brighton, England, United Kingdom
    Nick was a consultant Delivery Manager who setup a new team for a client. This multi-discipline team created a website and a data modelling application to plan how hospital groups should manage their workforce.
  • Ee
    Agile & Lean Consultant
    Ee Jun 2017 - Nov 2017
    London, England, United Kingdom
    Here he supported the Director of Development and Operations to transform the department of 400 Developers and engineers from a traditional operating model to a Scaled Agile/Lean model.
  • Rufus Leonard
    Program Director
    Rufus Leonard Jul 2015 - Jun 2017
    London, England, United Kingdom
    The role was to provide Agile Programme Direction for a team of 30 redesigning and developing The AA's new website. He also oversaw programmes for the Gym Group and helped them with pre-sales to win clients such as The Red Cross.
  • John Lewis & Partners
    Mobile Application Programme Manager
    John Lewis & Partners Aug 2014 - May 2015
    London, England, United Kingdom
    The role was to manage the 3 mobile applications teams (around 27 people). They didn’t have an Agile programme lead for mobile. He was brought in to improve Scrum processes and planning of team prior to their very busy Christmas period.
  • Clubspark
    Agile Programme Manager
    Clubspark Mar 2014 - Aug 2014
    Wimbledon, England, United Kingdom
    Nick worked at a startup Sports Digital Agency where he helped the founders to improve their Scrum and Delivery process and helped the teams to deliver a number of projects with the Lawn Tennis Association.
  • Premier Inn
    Digital Transformation Programme Manager
    Premier Inn Feb 2013 - Mar 2014
    Dunstable, England, United Kingdom
    Nick managed the redesign and build of the new Premier Inn website designed with LBI and developed by VML. He managed the two delivery partners for this major refresh of the hotel booking engine and worked closely with the Premier Inn team of Product Owners, UX, designers and copywriters to deliver the programme.
  • Possible (Formerly Fortune Cookie)
    Delivery Director
    Possible (Formerly Fortune Cookie) Sep 2011 - Jan 2013
    London, United Kingdom
    My role was as a Director of Delivery for a digital consultancy of around 150. We had around 30 multidisciplinary teams of designers, developers, testers delivery many large projects for a wide range of exciting clients.I was responsible for:All Delivery processesPlanning and onboarding of new clientsOverall delivery qualityReporting to management board on overall project healthTrouble shooting difficult projectsManaging performance of teams
  • Fortune Cookie
    Programme Manager
    Fortune Cookie Oct 2009 - Sep 2011
    Leading a team of 7 Project managers and responsible for the delivery of a portfolio of over 50 projects with a multi million pound revenue.I also managed the programme delivery of key accounts including:DeBeers - creating an online community to link all their staff globallyCamden Council - redesigning their website from the ground upCompare the Market - Redesigning their site & optimising their product journeysOlympic Game Shop - Redesigning the shop with new brand & accessibility in mindAssociated Media Newspapers - online advertising applicationLegal and General - redesigning a number of their sites
  • Emc Consulting (Formerly Conchango)
    Senior Business Consultant - Hybrid Project Manager / Business Analyst
    Emc Consulting (Formerly Conchango) Jul 2006 - Sep 2009
    London Bridge
    I led on a number of projects for EMC Consulting (Formerly Conchango). I often performed the role of Project Manager and Business Analyst on the projects these included:Barclaycard – redesigning the marketing & secure online credit card account experiencesBarclays – redesigning their marketing and secure online banking experienceBritish Gas Group – designing a new intranet to enable engineers to collaborate globallyVirgin Atlantic – designing & building their flight booking engineLloyds TSB Registrars – designing and building an employee share dealing & pension siteConservative Party – designing & building one of Europe’s largest CRM and reporting enginesMy main responsibilities included:1. Delivering Agile and Prince 2 based projects for clients2. Weekly reporting of timings, budget, scope & change, risks and issues3. Writing specifications and managing backlogs for the projects4. Working closely with Design and Development teams 5. Briefing and managing the team (with team sizes between 8 and 25)

Nicholas Muirhead-Smith Skills

Agile Methodologies Project Delivery Programme Delivery Business Analysis Product Development Web Design Digital Strategy User Experience Cms Account Management Program Delivery Management Information Architecture Process Improvement Html Css Javascript Technical Architecture Technical Development Quality Assurance Ecommerce Digital Marketing E Commerce Seo Scrum Strategy Program Management Online Advertising Crm Technology Product Development Mobile Devices Management Project Management Content Management Systems Customer Relationship Management

Nicholas Muirhead-Smith Education Details

Frequently Asked Questions about Nicholas Muirhead-Smith

What company does Nicholas Muirhead-Smith work for?

Nicholas Muirhead-Smith works for 01 Group

What is Nicholas Muirhead-Smith's role at the current company?

Nicholas Muirhead-Smith's current role is Agile Technical Programme Lead.

What is Nicholas Muirhead-Smith's email address?

Nicholas Muirhead-Smith's email address is ni****@****ail.com

What schools did Nicholas Muirhead-Smith attend?

Nicholas Muirhead-Smith attended University Of Nottingham, The Judd School.

What skills is Nicholas Muirhead-Smith known for?

Nicholas Muirhead-Smith has skills like Agile Methodologies, Project Delivery, Programme Delivery, Business Analysis, Product Development, Web Design, Digital Strategy, User Experience, Cms, Account Management, Program Delivery Management, Information Architecture.

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