Nick Mullikin Email and Phone Number
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I am a customer-oriented professional who understands the importance of great customer service, valuing customer success as one of the last frontiers of sustainable competitive advantage. My passion lies in leading and mentoring my team to reach and exceed their goals, creating lasting relationships with new and current customers to assure successful, fruitful partnerships. As a leader I focus on employee, peer, and customer satisfaction, enthusiastically facing challenges head on and with an assertive, positive attitude."Train people well enough so they can leave, treat them well enough so they don't want to."-Sir Richard Branson
Invia Robotics
View- Website:
- inviarobotics.com
- Employees:
- 51
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Vice President, Inside Sales And Customer SuccessInvia RoboticsGig Harbor, Wa, Us -
Vice President, Inside Sales/Customer SuccessInvia Robotics Aug 2022 - PresentWestlake Village, Ca, Us -
Director Of Customer SuccessInvia Robotics Sep 2021 - Aug 2022Westlake Village, Ca, Us -
Board Of AdvisorsBusright Oct 2020 - PresentNew York, New York, UsBusRight is tackling the $4B transportation problem resulting from inefficient static routes and a lack of transparency in vehicle positioning. These gaps in transportation data result in our over congested urban cities, worried parents, confused fleet operators, and distracted drivers. -
Manager, Sales DevelopmentNetradyne Sep 2020 - Sep 2021San Diego, California, Us -
Director Of SalesHopskipdrive Aug 2019 - Aug 2020Los Angeles, California, UsHopSKipDrive is a transportation network company that provides transportation services to children. Leveraging an advanced technological backbone and strong partnerships with educators nationwide, HSD focuses on eliminating transportation challenges as a barrier to opportunity for youth.• Lead a team of Outside Account Executives and Sales Development Representatives towards expansion of HSD’s suite of services within the student transportation industry; managing to set quotas through aggressive lead generation, new market launch expansion, and continued penetration/use case growth within current operational markets • Directed continued expansion of HSD services to new market entry; launched platform services in 4 additional new regions within the 2019-2020 school year• Fostered strong cross-collaboration with Marketing teams regarding strategic marketing campaigns, thought leadership work, lead generation, new product/feature releases, etc.• Worked closely with Market Expansion team regarding new market assessment and launch preparation • Achieved milestone “best week ever” and “best month ever” in both revenue and ride volume consistently up until the pandemic impacted limited in person school instruction -
Director, Inside SalesZonar Systems Mar 2017 - Jul 2019Seattle, Wa, UsAs Director of Inside Sales I lead Zonar’s Inside Sales team, comprised of Business Developers, Customer Account Managers, and Inside Sales Account Executives. Zonar is the leading connected intelligence solution provider for the transportation industry, and my team is an integral part of Zonar’s continued expansion and success. My team is laser focused on both increasing Zonar market penetration within the passenger, freight, and vocational verticals of the connected vehicle space, as well as growing ARPU (average revenue per user) of current Zonar customers. -
Senior Manager, Inside SalesZonar Systems Apr 2016 - Mar 2017Seattle, Wa, UsPromoted from the Customer Success side of the organization to lead Zonar's Inside Sales team. Grew Zonar's Inside Sales team to over 30 cross-functional employees focused on strategic lead generation, new revenue growth, and customer account management. Provided direction, team charter, and immensely expanded the groups' footprint and revenue impact on Zonar's bottom line. -
Senior Support Manager, Field Support & Key AccountsZonar Systems Jan 2016 - Apr 2016Seattle, Wa, Us -
Field Support ManagerZonar Systems Mar 2013 - Jan 2016Seattle, Wa, UsRelocated from Zonar's Eastern Support Center to Zonar's Seattle, WA Headquarters to lead the company's entire Field Support, Onboarding, and Key Account functions. Mentored a team of over 40 employees responsible for customer success from post-sales customer onboarding, product implementation, and continued support for strategic customers. -
Eastern Regional Supervisor, Key AccountsZonar Systems Apr 2011 - Mar 2013Seattle, Wa, Us -
Technical Sales EngineerZonar Systems Aug 2010 - Apr 2011Seattle, Wa, Us -
Key Account RepresentativeZonar Systems Jun 2009 - Aug 2010Seattle, Wa, Us -
Logistics Account ExecutiveTotal Quality Logistics Nov 2007 - Apr 2009Cincinnati, Ohio, UsWorked in truck brokerage sales, responsible for prospecting and building relationships with new, existing, and potential customers. At TQL we focused on execution and our commitment to exceeding our customers’ expectations, moving their freight with timely and accurate execution. -
Assistant Manager Of Member Services Call CenterAaa Allied Group Apr 2004 - Oct 2007Cincinnati, Ohio, UsAmerican Automobile Association Club operating in Cincinnati, Kentucky, West Virginia, and Kansas region. Started my career with AAA as Call Center Lead, advancing to Supervisor prior to working as Assistant Manager. Managed all facets of AAA Member Services Call Center operations, ensuring world-class customer service. -
Customer Care Center Supervisor, Outside SalesModern Office Methods Mar 2002 - Mar 2004Cincinnati, Oh, UsMinolta office equipment dealership that specializes in Minolta Digital copiers and Panasonic Facsimile. Advanced Office Systems was acquired by Modern Office Methods in 2003.• Direct responsibility for a team of Customer Care employees • Managed day-to-day call center operations, oversight of all incoming service calls and support actions• Responsible for all Inside Sales activities, generating leads and acquiring new accounts• Maintained existing customer accounts -
Evening Call Center Operation’S ManagerRdi Marketing Services Mar 2000 - Mar 2002Cincinnati, Oh, UsA Telesales and market research company employing over 700 staff in three locations. Specializing in lead generation for loan officers, political surveys, and non-profit organizations
Nick Mullikin Skills
Nick Mullikin Education Details
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University Of CincinnatiBusiness Administration
Frequently Asked Questions about Nick Mullikin
What company does Nick Mullikin work for?
Nick Mullikin works for Invia Robotics
What is Nick Mullikin's role at the current company?
Nick Mullikin's current role is Vice President, Inside Sales and Customer Success.
What is Nick Mullikin's email address?
Nick Mullikin's email address is nm****@****hoo.com
What is Nick Mullikin's direct phone number?
Nick Mullikin's direct phone number is +120687*****
What schools did Nick Mullikin attend?
Nick Mullikin attended University Of Cincinnati.
What are some of Nick Mullikin's interests?
Nick Mullikin has interest in Boating, Cars, Snow Skiing, Backpacking/camping.
What skills is Nick Mullikin known for?
Nick Mullikin has skills like Customer Service, Salesforce.com, Account Management, Management, Sales Operations, Sales, Team Building, Training, Customer Satisfaction, Leadership, Operations Management, Team Leadership.
Who are Nick Mullikin's colleagues?
Nick Mullikin's colleagues are Angelo Blades, Bryce Eubank, Thomas Pomparelli, Richard Travis, Kaveh Kamgar, Nicolas Leone, Tessy George.
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