Nick Mullikin

Nick Mullikin Email and Phone Number

Vice President, Inside Sales and Customer Success @ inVia Robotics
Gig Harbor, WA, US
Nick Mullikin's Location
Gig Harbor, Washington, United States, United States
Nick Mullikin's Contact Details
About Nick Mullikin

I am a customer-oriented professional who understands the importance of great customer service, valuing customer success as one of the last frontiers of sustainable competitive advantage. My passion lies in leading and mentoring my team to reach and exceed their goals, creating lasting relationships with new and current customers to assure successful, fruitful partnerships. As a leader I focus on employee, peer, and customer satisfaction, enthusiastically facing challenges head on and with an assertive, positive attitude."Train people well enough so they can leave, treat them well enough so they don't want to."-Sir Richard Branson

Nick Mullikin's Current Company Details
inVia Robotics

Invia Robotics

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Vice President, Inside Sales and Customer Success
Gig Harbor, WA, US
Employees:
51
Nick Mullikin Work Experience Details
  • Invia Robotics
    Vice President, Inside Sales And Customer Success
    Invia Robotics
    Gig Harbor, Wa, Us
  • Invia Robotics
    Vice President, Inside Sales/Customer Success
    Invia Robotics Aug 2022 - Present
    Westlake Village, Ca, Us
  • Invia Robotics
    Director Of Customer Success
    Invia Robotics Sep 2021 - Aug 2022
    Westlake Village, Ca, Us
  • Busright
    Board Of Advisors
    Busright Oct 2020 - Present
    New York, New York, Us
    BusRight is tackling the $4B transportation problem resulting from inefficient static routes and a lack of transparency in vehicle positioning. These gaps in transportation data result in our over congested urban cities, worried parents, confused fleet operators, and distracted drivers.
  • Netradyne
    Manager, Sales Development
    Netradyne Sep 2020 - Sep 2021
    San Diego, California, Us
  • Hopskipdrive
    Director Of Sales
    Hopskipdrive Aug 2019 - Aug 2020
    Los Angeles, California, Us
    HopSKipDrive is a transportation network company that provides transportation services to children. Leveraging an advanced technological backbone and strong partnerships with educators nationwide, HSD focuses on eliminating transportation challenges as a barrier to opportunity for youth.• Lead a team of Outside Account Executives and Sales Development Representatives towards expansion of HSD’s suite of services within the student transportation industry; managing to set quotas through aggressive lead generation, new market launch expansion, and continued penetration/use case growth within current operational markets • Directed continued expansion of HSD services to new market entry; launched platform services in 4 additional new regions within the 2019-2020 school year• Fostered strong cross-collaboration with Marketing teams regarding strategic marketing campaigns, thought leadership work, lead generation, new product/feature releases, etc.• Worked closely with Market Expansion team regarding new market assessment and launch preparation • Achieved milestone “best week ever” and “best month ever” in both revenue and ride volume consistently up until the pandemic impacted limited in person school instruction
  • Zonar Systems
    Director, Inside Sales
    Zonar Systems Mar 2017 - Jul 2019
    Seattle, Wa, Us
    As Director of Inside Sales I lead Zonar’s Inside Sales team, comprised of Business Developers, Customer Account Managers, and Inside Sales Account Executives. Zonar is the leading connected intelligence solution provider for the transportation industry, and my team is an integral part of Zonar’s continued expansion and success. My team is laser focused on both increasing Zonar market penetration within the passenger, freight, and vocational verticals of the connected vehicle space, as well as growing ARPU (average revenue per user) of current Zonar customers.
  • Zonar Systems
    Senior Manager, Inside Sales
    Zonar Systems Apr 2016 - Mar 2017
    Seattle, Wa, Us
    Promoted from the Customer Success side of the organization to lead Zonar's Inside Sales team. Grew Zonar's Inside Sales team to over 30 cross-functional employees focused on strategic lead generation, new revenue growth, and customer account management. Provided direction, team charter, and immensely expanded the groups' footprint and revenue impact on Zonar's bottom line.
  • Zonar Systems
    Senior Support Manager, Field Support & Key Accounts
    Zonar Systems Jan 2016 - Apr 2016
    Seattle, Wa, Us
  • Zonar Systems
    Field Support Manager
    Zonar Systems Mar 2013 - Jan 2016
    Seattle, Wa, Us
    Relocated from Zonar's Eastern Support Center to Zonar's Seattle, WA Headquarters to lead the company's entire Field Support, Onboarding, and Key Account functions. Mentored a team of over 40 employees responsible for customer success from post-sales customer onboarding, product implementation, and continued support for strategic customers.
  • Zonar Systems
    Eastern Regional Supervisor, Key Accounts
    Zonar Systems Apr 2011 - Mar 2013
    Seattle, Wa, Us
  • Zonar Systems
    Technical Sales Engineer
    Zonar Systems Aug 2010 - Apr 2011
    Seattle, Wa, Us
  • Zonar Systems
    Key Account Representative
    Zonar Systems Jun 2009 - Aug 2010
    Seattle, Wa, Us
  • Total Quality Logistics
    Logistics Account Executive
    Total Quality Logistics Nov 2007 - Apr 2009
    Cincinnati, Ohio, Us
    Worked in truck brokerage sales, responsible for prospecting and building relationships with new, existing, and potential customers. At TQL we focused on execution and our commitment to exceeding our customers’ expectations, moving their freight with timely and accurate execution.
  • Aaa Allied Group
    Assistant Manager Of Member Services Call Center
    Aaa Allied Group Apr 2004 - Oct 2007
    Cincinnati, Ohio, Us
    American Automobile Association Club operating in Cincinnati, Kentucky, West Virginia, and Kansas region. Started my career with AAA as Call Center Lead, advancing to Supervisor prior to working as Assistant Manager. Managed all facets of AAA Member Services Call Center operations, ensuring world-class customer service.
  • Modern Office Methods
    Customer Care Center Supervisor, Outside Sales
    Modern Office Methods Mar 2002 - Mar 2004
    Cincinnati, Oh, Us
    Minolta office equipment dealership that specializes in Minolta Digital copiers and Panasonic Facsimile. Advanced Office Systems was acquired by Modern Office Methods in 2003.• Direct responsibility for a team of Customer Care employees • Managed day-to-day call center operations, oversight of all incoming service calls and support actions• Responsible for all Inside Sales activities, generating leads and acquiring new accounts• Maintained existing customer accounts
  • Rdi Marketing Services
    Evening Call Center Operation’S Manager
    Rdi Marketing Services Mar 2000 - Mar 2002
    Cincinnati, Oh, Us
    A Telesales and market research company employing over 700 staff in three locations. Specializing in lead generation for loan officers, political surveys, and non-profit organizations

Nick Mullikin Skills

Customer Service Salesforce.com Account Management Management Sales Operations Sales Team Building Training Customer Satisfaction Leadership Operations Management Team Leadership Logistics Call Centers Key Account Management Field Service Sales Process Business Development Team Management B2b Cold Calling Customer Relationship Management Direct Sales Inside Sales Call Center New Business Development Logistics Management Customer Relations Sales Support

Nick Mullikin Education Details

  • University Of Cincinnati
    University Of Cincinnati
    Business Administration

Frequently Asked Questions about Nick Mullikin

What company does Nick Mullikin work for?

Nick Mullikin works for Invia Robotics

What is Nick Mullikin's role at the current company?

Nick Mullikin's current role is Vice President, Inside Sales and Customer Success.

What is Nick Mullikin's email address?

Nick Mullikin's email address is nm****@****hoo.com

What is Nick Mullikin's direct phone number?

Nick Mullikin's direct phone number is +120687*****

What schools did Nick Mullikin attend?

Nick Mullikin attended University Of Cincinnati.

What are some of Nick Mullikin's interests?

Nick Mullikin has interest in Boating, Cars, Snow Skiing, Backpacking/camping.

What skills is Nick Mullikin known for?

Nick Mullikin has skills like Customer Service, Salesforce.com, Account Management, Management, Sales Operations, Sales, Team Building, Training, Customer Satisfaction, Leadership, Operations Management, Team Leadership.

Who are Nick Mullikin's colleagues?

Nick Mullikin's colleagues are Angelo Blades, Bryce Eubank, Thomas Pomparelli, Richard Travis, Kaveh Kamgar, Nicolas Leone, Tessy George.

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