Nick Neverisky Email & Phone Number

Leading stakeholder research for VEIC's clients and brands, including the Washington DC Sustainable Energy Utility, Efficiency Vermont, Efficiency Smart in Ohio and Delaware, as well as utilities, NGOs, and governmental agencies across the country.Research methods include surveys, interviews, secondary data analysis, user testing, and observational ethnography. Program design strategies leverage insights from behavioral science to build customer-centric sustainable energy interventions.

Seattle, Wa

Providing utilities and other clients with customer research and strategic consulting services to support sustainable energy programming.Selected projects include:-Smart thermostat ethnography. Analyzing quantitative and qualitative data sources to identify patterns of user interactions with smart thermostats on time of use (TOU) rate plans. Included analyzing differences in thermostat use between income strata. On behalf of Pacific Gas & Electric.-Energy efficiency portfolio evaluation (impact and process). Developed interview guides and conducted in-depth interviews for multiple energy efficiency programs to support net-to-gross calculations and help the utility improve engagement with customers and trade allies. On behalf of Xcel Energy. -Pilot program strategy and evaluation. Facilitated logic modeling workshops with utility staff members to identify program strengths and vulnerabilities. Developed and fielded customer surveys (phone and online) to inform impact and process evaluations. On behalf of Consumers Energy.-Strategic program development. Developed focus group guides and facilitated focus groups identifying customer knowledge and attitudes related to Zero Net Energy (ZNE) home features to inform the client’s program development strategy to engage customers in housing-related energy efficiency decisions. On behalf of Southern California Edison.

University Of Washington, Seattle

Integrating science into management decisions; researching services derived from urban ecosystems.Selected projects include:-Modeling Seattle park visitation using intercept surveys, visitor counts, and geo-referenced social media data. Designed research plan based in part on protocol from American Trader case. -Co-authoring comprehensive conceptual review of urban ecosystem services. Emphasizing how cultural context affects the demand for, and supply of, services produced.-Reviewing U.S. Forest Service general technical report on projected impacts of climate change to ecosystem services and adaptation strategies. -Scraping social media data from Twitter to conduct comparative sentiment analyses.-Conducting semi-structured interviews with Seattle homeowners to identify the benefits for which they manage their properties. I used thematic content analysis to identify interactions between revealed motivations and salient ecosystem services to propose campaign strategies leveraging homeowners’ existing values to foster pro-environmental behavior related to management of their property.

Leveraged customer experience research and design thinking strategies to improve policy compliance and internal efficiency. -Analyzed data from survey research and key informant interviews, used insights to improve stakeholder engagement strategies and optimize internal permitting processes.-Specific outputs included: developing and leading training workshops, creating reference materials (e.g., guidelines and checklists), and modifying permit documentation based on data needs to achieve improved usability and compliance.

Seattle, Wa

Outreach and engagement with diverse stakeholders on environmental topics.Selected projects include:-Consulted with King County school districts providing technical assistance for energy efficiency, water conservation, and waste diversion. Analyzed resource use patterns using data from property managers, waste haulers, and volunteer auditors. Wrote case studies on strategies for success published for public reference on client website.-Led professional development workshops and developed educational programs for integration of energy efficiency topics in schools on behalf of Seattle City Light.-Supported National Pollution Discharge Elimination System (NPDES) requirements via social marketing campaigns about watershed impacts of car washing and fluid leaks on behalf of the cities of Bellevue, Redmond, and Kirkland. Presented at 2014 STORM (Stormwater Outreach for Regional Municipalities) symposium on social marketing strategies for behavior change related to car washing run off.-Interviewed key informants on budget prioritization issues for King County Roads Division.-Supervised contract staff.

Managed environmental science and outdoor programs. -Managed annual program budget and contracts. Directly supervised 10 staff members in addition to volunteers and interns. -Programs engaged diverse stakeholders in environmental science and outdoor recreation. Included citizen science initiatives in partnership with Vermont Dept. of Ecology and Lake Champlain Basin Program, fee-for-service youth and adult recreation programs, and community engagement and science education programs in partnership with non-profits and public entities. -Represented the Community Sailing Center at Burlington Chamber of Commerce meetings, at fundraising events, and in media interviews.-Analyzed program impacts for internal assessment and grant reporting using visitor counts and pre- and post-program surveys to assess changes in environmental attitudes and knowledge.

Instructor for the pilot year of Parks Climate Challenge, an academic and wilderness program focusing on climate change for urban high school youth.

Educator and crew member aboard historical sailing vessels. Led programs teaching history, teamwork, and problem-solving skills through a structured series of on-water challenges.

Oakland, Ca

Taught placed-based, hands-on environmental science programs to Oakland school groups. Subjects included marine bird identification, water quality, and watershed function.

M.S. Human Dimensions Of Natural Resource Management

Social psychology with an emphasis on decision making and persuasive messaging. Self-designed research thesis: “Motivational Goals.

Ba, Narrative Theory, Natural Science

Self-designed concentration emphasizing narrative theory (structural analysis of the myths underpinning culture) and natural science.