Nicholas Niland work email
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Nicholas Niland personal email
Hi there. I’m Nick. I’m a customer-obsessed program and product manager.With more than a decade of experience managing highly visible programs and introducing product enhancements, I'm a proven expert at leading cross-functional programs and creating best-in-class customer experiences.There are a lot of PMs out there. Here are some unique benefits of working with me...➀ PMO CREATION: I have created three high-impact, low-maintenance PMOs from the ground up. ➁ LARGE SCALE PROGRAM MANAGEMENT: Each of the programs I have worked on are highly visible and impacted users globally. My strong stakeholder engagement skills are the keystone of my success.➂ DIVERSITY, INCLUSION, & EQUITY ADVOCATE: Creating a culture of belonging is important to me. Throughout my career, I have intentionally worked to build high-performing teams that also foster a sense of inclusion.When not at work, you’ll likely find playing the acoustic guitar or working on my next Arduino project. I’m also a huge fan of music and photography. I look forward to connecting with you!If you prefer to email, you may reach me at NickNiland (at) gmail (dot) com.***LEADERSHIP ASSETS: Program Inception & Leadership ✦ Metrics-Driven Product Development ✦ Consumer Operations ✦ Global Project Leadership ✦ Process Improvement & Change Management ✦ Data, Analytics, & Insights ✦ Stakeholder Relations & Alignment ✦ Team Leadership & Coaching ✦ Diversity, Inclusion, & Equity
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Sr. Program ManagerNike Jan 2020 - PresentBeaverton, Or, UsI am working to deliver digital tools to retail stores including inventory, checkout experiences, and Nike App @ Retail. I work cross-functionally with global technology, digital product, operations, and go to market. I focus on optimizing processes and driving efficiencies for delivery across retail. Having a blast while doing it! -
Program Manager, Ww Ops IntegrationAmazon 2018 - Jan 2020Seattle, Wa, UsI served as a program manager for WW Ops Integration. My role requires extensive stakeholder engagement, lots of project management, and tons of strategy blended with abstract thinking. -
Program Manager, Content OperationsAmazon 2017 - 2018Seattle, Wa, UsFollowing an unexpected change in leadership, I had the opportunity to lead the turnaround of our first branded seller video platform and place Amazon at the forefront of video shopping.I owned the end-to-end product development lifecycle from redevelopment and specification through user testing and implementation.
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Program Manager, Video ShortsAmazon 2017 - 2017Seattle, Wa, UsThis was a fun role that allowed me to improve the marketplace experience for our sellers and improve the buying experience for our customers.The role required extensive stakeholder engagement chops while also being highly technical and allowing me to introduce HITL machine learning to our video moderation process.
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Program Manager, Dangerous GoodsAmazon 2016 - 2017Seattle, Wa, UsAfter my success in Human Resources, I transitioned to my first PM role at Amazon.I managed our Dangerous Goods program where I prevented millions of dollars in fines and safeguarded the worldwide transit system.Here, I laid the groundwork for data-driven classification of dangerous goods by leveraging machine learning to push Amazon’s industry-leading defect rate even lower.
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Recruiting CoordinatorAmazon 2014 - 2016Seattle, Wa, UsMy Amazon career began in Human Resources coordinating high-volume recruiting.I’m obsessed with process improvement. As such, I immediately noticed our hiring time for internal fulfillment center staff was gratuitously long.I worked to cut the hiring time in half by reducing unnecessary interviews and piloting a new scheduling process. This offered a scalable solution while safeguarding Amazon’s extremely rigorous hiring standards.The process has since been rolled out network-wide.This was my introduction to program management at Amazon, and I’ve been hooked since.
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Employment SpecialistWork Opportunities 2012 - 2014I learned of my love — and knack — for program management while at Work Opportunities.In addition to providing one-to-one job coaching to those living with disabilities, I delivered significant program enhancements that allowed me to build my PM bench strength.I also served as our ADA & Diversity Trainer and worked diligently to create a culture of inclusion. -
Customer Specialist, Appliances & Home TheaterBest Buy 2008 - 2012Richfield, Minnesota, UsI led a team of 9 customer service associates. With a focus on customer experience, I introduced several new processes and trainings to drive sales and avoid at-risk inventory from being eliminated.I’m most proud of launching the inaugural diversity group at our Seattle store as well as gaining executive buy-in to march in Seattle PrideFest for the first time.
Nicholas Niland Skills
Nicholas Niland Education Details
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Western Washington UniversityBiology
Frequently Asked Questions about Nicholas Niland
What company does Nicholas Niland work for?
Nicholas Niland works for Nike
What is Nicholas Niland's role at the current company?
Nicholas Niland's current role is Sr. Program Manager at Nike.
What is Nicholas Niland's email address?
Nicholas Niland's email address is ni****@****ike.com
What schools did Nicholas Niland attend?
Nicholas Niland attended Western Washington University.
What skills is Nicholas Niland known for?
Nicholas Niland has skills like Customer Service, Training, Sales, Program Management, Recruiting, Microsoft Office, Interviews, Leadership, Time Management, Performance Management, Building Business Relationships, Business Development.
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