Nickolas Best Email & Phone Number

Fond Du Lac, Wisconsin, United States

Fond Du Lac, WI

• Manage Ticket system for all local Walgreens locations
• Responsible for managing inventory in vehicle
• Perform maintenance on computers, printers, security cameras, servers, and more
• Work face to face or over the phone with users that require assistance to resolve each ticket
• Travel to several locations to resolve hardware/software issues

Fond Du Lac, WI

• Setup computers for new users and diagnose problems for current users’ computers
• Responsible for managing the IT inventory
• Perform maintenance on computers when available
• Use a HelpDesk ticket system to track history of computer intervention
• Work face to face with users that require assistance or remote into their computer to fix the problem

Fond Du Lac, Wisconsin

• Assist customers in understanding their services and billing
• Help team members become better at what they do to assist customers better
• Assist in bettering the work space by giving ideas and comments on things that will improve performance of employees

Lomira, Wisconsin

• Match up colors and align the cutters as close as possible to the way the customer wants it to look
• Keep the customers’ product clear of any defects
• Manage and assist other team members if help is needed