As a Senior Franchise Business Consultant at Yogurtland, I leverage my 20+ years of experience in the restaurant industry to support and grow the franchise network of over 300 locations. I have a Bachelor of Science in Business Administration and Management, and a passion for developing and empowering franchisees and their teams.I partner with the executive team and the franchise operations department to provide strategic guidance, operational excellence, and best practices to the franchisees. I also facilitate training, coaching, and mentoring programs to enhance the skills and performance of the franchisees and their staff. Additionally, I monitor and analyze sales, customer service, and financial metrics to ensure the profitability and sustainability of the franchise business.