Nickolas Vlahos Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Responsible to develop and execute business plans for 17 CVS pharmacy locations with a budget of over $100M. Direct staff of 40 pharmacy managers, store managers, and pharmacists, plus 500 indirect employees to drive revenue through customer satisfaction and employee engagement. Develop high-level strategic plans to create business efficiencies and opportunities for growth, and socialize them within executive leadership committees. Ensure regulatory compliance with federal, state, and local laws. Deliver professional development and growth opportunities through coaching and mentoring leadership initiatives. • Earned multiple promotions within the 4th-ranked Fortune 500 company. • Increased annual revenue by 8.8% (103% of goal) and annual profit by 9% (105% of goal).• Developed and enacted strategies that increased customer satisfaction from 75% to 90% (105% of goal). • Reduced annual inventory waste by 41%.• Supervised billing and audits from third parties to minimize insurance cash loss YoY while slashing payroll expenses.• Enhanced employee engagement from 71% to 88%, earning a #1 regional ranking (out of 10 districts) and a #2 divisional ranking (out of 76 districts). • Conceptualized and implemented a national patient care outreach strategy that increased local interventions by 100,000 per week across 1,200 locations.• Directed the planning and efficient execution of five Health Hub new-concept store remodels, 14 COVID-19 testing site launches, and 17 COVID-19 vaccination site openings, providing care to over 250,000 people within six months.

Charlotte, North Carolina Area

Presided over 28 locations across three states with 350 employees, including a 28-member leadership team, and over $30M in total inventory. Produced 8.5% profit increase within pharmacy revenues of over $75M. Maintained all pharmacy licenses and permits to assure regulatory compliance. Provided professional development opportunities cross-functionally including leadership and software training.• Grew annual revenue to 103% of goal and profit to 105% of goal, increasing the district’s ranking from 46th to 12th (out of 76).• Improved employee engagement to 82% (company average: 70%) • Decreased annual inventory waste by 40%.• Designed and executed a growth strategy that boosted annual immunization sales at 189 pharmacies in seven states by 80%.• Updated primary function pharmacist job description across the organization.

Huntersville, North Carolina, United States

Developed and executed a turnaround strategy for the district’s lowest performing location. Successfully delivered outcomes in less than one year which resulted in transfer to another location with increased responsibilities. Responsible to increase sales and profit in the districts highest volume retail location. Served as local pharmacy expert representative appearing on local news providing expertise and promoting company-provided services to the general public.• Led the Gastonia location to generate 700 immunizations (233% of goal) and 20% total annual revenue growth (110% of goal). • Increased revenue at the Huntersville location by 15% YoY (105% of goal) and profit margin by 25% (130% of goal).• Elevated both locations’ rankings from the lowest three out of 28 stores into the top three for overall performance / goal attainment.• Lead highest engagement in company through post-acquisition for 28 district locations and 60+ pharmacists maintaining 0% employee turnover rate during 6-month period.

Charlotte, North Carolina

Responsible for accurate and timely dispensing of medications within target SLAs, providing immunizations to patients, and counseling on medication therapies. Acted as team lead in driving KPIs within the business. Ensured compliance with federal, state, and local laws and regulations pertaining to pharmacy.

Doctorate Of Pharmacy, Pharmacy

Activities and Societies: APhA, SSHP

Master Of Business Administration (Mba), Corporate Finance

Activities and Societies: APhA

Bachelor Of Science (Bs), Biology, General