Nick Crosby Email & Phone Number

Reading, PA, US

Wyomissing, Pennsylvania

Charlotte, North Carolina

Charlotte, North Carolina

• Ambitiously market and sell innovative Security and Home Automation products and services to new and existing customers.
• Build value in the CPI brand to drive sales as a leading competitor in Security and Home Automation industry.
• Engage customers throughout the sales cycle to convert inbound and outbound opportunities into sales or confirmed appointments.
• Create and maintain a robust pipeline through the Salesforce CRM Platform and contribute to the sales database in multiple systems on a daily basis.
• Provide solutions-based approaches to retain customers who are considering service cancellation.
• Conduct outbound calls to current customers who may be selling their home and facilitate a seamless transfer of their Security and Home Automation system to their new residence.

Charlotte, North Carolina

• Maintained communication with the Account Team/Senior Management to ensure that assigned work is handled in a positive, timely and efficient manner.
• Developed an understanding of the core aspects of the client business model while building solid relationships with client contacts.
• Collaborated with the Account Executive and Account Team on program recommendations, marketing strategies and actions for the client that drive incremental, measurable Return on Investment.
• Provided excellent customer service to the client through a strong sense of urgency in day-to-day interaction, planning and execution of client events and anticipating the client needs.
• Completed extensive research, budgeting and expenditures for current or potential programs.
• Participated in ideation sessions, contributed through dialogue on the current topic and provides detailed notes for compilation.

Charlotte, North Carolina

• Worked with local governments around the country to secure necessary permits for events.
• Create event contact spreadsheets with in depth Microsoft Excel use.
• Complete permit applications for retail store events.
• Create phone and email contacts for retail events as a reference for tour managers.
• Execute multiple retail accounts while consistently staying current.
• Corresponding with health departments and local counties to ensure correct steps are taken for all events.

Reading, Pennsylvania

• Lead and manage multi-million dollar revenue department by overseeing 175+ concessions and bar employees.
• Carried out and improved relationships with food and beverage partners.
• Generated and received shipping orders to insure proper inventory levels.
• Executed nightly game reports including items sold and dollars received for Executive Leadership.
• Assisted with creative marketing sessions to improve food and merchandise sales.
• Executed online and in-store merchandise orders including shipping and receiving items while maintaining accurate inventory levels.

Reading, Pennsylvania

• Exceeded projected $2 million in food and beverage sales.
• Supervised all concession stands and bars to ensure they are running smoothly including preparing each stand with correct inventory.
• Reporting for nightly revenue.
• Conducted job fair and hired employees that fit the department expectations.
• Oversee new concession employees with training.

King Of Prussia, Pennsylvania

• Processed monetary and clerical transaction requests that were received from clients.
• Detailed training and development on financial knowledge to help clients in a timely manner.
• Client calls were needed to assure correct monetary amounts were processed.
• Created new retail, retirement and college saving accounts per client requests.
• Strong use of financial programs to maximize efficiency and productivity.
• Ensured clients were satisfied with their experience provided by Vanguard.