Nickolas Hazel Email & Phone Number

New England

Danbury, Connecticut

Brockton, Ma

Arlington, Massachusetts

Danbury, Ct

- Responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit, ensuring superior service is provided to all guests and product quality standards are met- Oversees the facility operations including guest services, housekeeping, maintenance, sales, food and beverage and human resources.- Fosters a positive, cooperative work environment between staff and management.- Directly supervises employees in all departments. Carries out supervisory responsibilities in accordance with the organizations' policies and applicable laws.- Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees; planning, assigning, directing work, addressing complaints and resolving problems

Canton, Massachusetts

- Pre-opening Assistant General Manager responsible for the training of all Front Office and Food & Beverage employees.- Assisted in the pre-opening process by coordinating with vendors, town officials, and construction staff in order to meet planned deadlines.- Assisted the General Manager in the overall success of the hotel by meeting or exceeding planned objectives in an effort to maintain maximum occupancy, revenue, efficiency and accuracy. - Ensured superior service is provided to all guests and product quality standards are met.

02072

Assisted 10 hotels in overseeing facility operations including guest service, training and employee development, operations, finance, food and beverage, human resources, and sales

B.S., International Travel & Tourism Management

Activities and Societies: Member of Johnson & Wales Emerging Leaders, Graduated with Magna Cum Laude Honors

Education record