Nickolas S. Email and Phone Number
I am a experienced project manager, facilitator, and process improver with a passion for people development, fostering relationships, and influencing environments that are driven by innovation and technology. I place emphasis on rapid analysis, course correcting when facing risks/blockers, and developing customized execution plans for on time delivery.I bring 6 years of experience releasing software on scales varying from a small team of Air Force engineers in virtual reality to millions of gamers across the world. My areas of software experience range across SDLC from customer concepting, release planning, risk analysis, day to day tracking, agile ceremonies, as well as some experience with build and release. As a seasoned professional with 10+ years of combined blue chip and Fortune 100 experience, I've been fortunate to learn and grow in the areas of software development, project management, communications, finance, and training. Known as a passionate and trusting thought partner, I have trained and developed thousands of managers across the country to develop leadership skills, create organizational behavior change, and drive business results.
Bcforward
View- Website:
- bcforward.com
- Employees:
- 1207
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Safe Scrum MasterBcforward Oct 2024 - PresentIndianapolis, Indiana, United States
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Technical Program ManagerIa Jun 2021 - Oct 2024Indianapolis, Indiana, United StatesOversees the SDLC for the industry leader software for retail and high volume automated pharmaceutical distribution• Planning projects and features through prioritization, stakeholder management, and tracking of external commitments• Leads the team to prepare for Phase Gate and other Go/No-Go decisions by executive leadership, ensuring that decisions are advised by a balanced and clear representation of the relevant data• Defines program resource needs and negotiates program resourcing plans, communicating tradeoffs as needed• Leads cross-functional teams through problem resolution including root cause analysis and corrective action• Analyzes data and sophisticated situations involving evaluation of tangible variables, providing options for paths forward • Scrum master, instilling agile practices for 30+ developers across multiple code baselines with varying deadlines -
Associate ProducerRespawn Entertainment May 2020 - Jan 2021Los Angeles, California, United StatesConnected teams, timelines, and tasks, providing stability and coordination as the video game studio was uprooted for remote work• Oversaw daily production of live service in-game assets, guiding the production timeline from concept to in-game integration for a popular AAA video game• Organized and followed up with task allocation across multiple internal teams, unifying deadlines and practices• Established new channels of communication between animation, lighting, and VFX to ensure teams were prepared and set up for success• Led meetings with outsourcing vendors, identifying areas of improvement, planning workloads, and negotiating timelines for delivery for the companies source of revenue generation• Evaluated project status, communicating with directors on progress and areas of concern, ultimately determining the course of action -
Software Development Project ManagerVisionthree Aug 2018 - May 2020IndianapolisResponsible for SDLC for multiple products including: interactive games, marketing vehicles, and an evolving virtual reality platform• Brought an encrypted aerospace VR application to release within 1.5 years• Coordinated, tracked, and managed the activities of project resources to ensure that project tasks are completed on time, within scope, and exceeded internal/external expectations• Met daily with discipline leads to plan production for the entire organization• Crafted Gantt Charts to plan project life cycles & organize daily software production tasks• Support Release Management, producing software patch notes: relaying updates, patches, and bugs directly to end users• Led client demonstrations and facilitated open forum feedback sessions, documenting recommendations for product evolvementProjects specialized in: Custom games, Virtual Reality - Oculus and Quest development, and Unity Development -
Learning Facilitator And Training InstructorConway Coaching & Consulting Jan 2017 - Oct 2017Www.Employup.OrgResponsible for developing, executing, and updating a rolling 4-week training course designed to prepare business professionals for re-entry into the workforce. Trained students in office interactions, providing coaching on workplace professionalism, running meetings, and leading others. • Introduced a blended learning approach into the old coursework, providing a jolt of new program improvement through media and execution of interactive activities• Integrated survey feedback directly into the course narrative, ensuring weekly implementations provided significant improvements, cutting down on teaching time while increasing the success rate of students• Overhaul of PowerPoint slides, implementing branding while drafting impactful messaging• Tracked attendance, performance and results, providing analysis and generating action plans -
Social Media And Community Outreach AdvocateIndyfringe Jul 2015 - Dec 2015• Coordinated communication and logistics between Staff, Volunteers, and Interns• Provided strategy for on-air and social media marketing• Organized all marketing activities with actors and talent for local promotions• Oversaw promotional events, expanding brand exposure to targeted market segments -
Communications ManagerMcdonald'S Corporation Sep 2014 - Apr 2015Indianapolis, InServed on the Board of Directors for the most profitable region in the country. Calibrating initiatives and timelines between executives, corporate staff, franchise owners, and restaurant staff. Created and managed a marketing and communications playbook designed to reach monthly goals across 400+ restaurants.• Led a team to execute large scale events, showcasing presentations to thousands, including the highest ranking global C-level executives in the company. • Gatekeeper for all internal and external communications, press releases, and monthly reportings, visible to over 17,000 employees. • @McDonald’s twitter team writer, creating millions of impressions with content•Planned, devised content for and executed large scale events•Led strategy execution across multiple departments, ensuring daily actions supported quarterly goals -
Training Consultant/SupervisorMcdonald'S Corporation Jun 2012 - Aug 2014Provided classroom training and facilitation, overseeing the training of managers and general managers across 400+ restaurants with an emphasis placed on franchisee initiative integration. Partnered with instructional design experts to modernize and update coursework to cater more to adult learners, implementing a blended learning approach. • Scheduled, budgeted, and trained classes across 8 states, impacting over 4,000 students, resulting in over 10,000 college credits • Hosted 3-day simulation challenges, teaching management classes that aligned with corporate strategy, encouraging critical thinking and building teamwork• Team lead for pilot technology, introducing virtual classrooms. Developed corporate approved scripting and PowerPoint (1st region out of 32 to deploy)• Audited the learning history of over 4,000 students utilizing Learning Management System (LMS) analysis to ensure franchise standards were met• Tracked attendance, performance and results via LMS, developing action plans to empower and develop each student
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Graduate Assistant / Mile Program CoordinatorUniversity Of Memphis Aug 2011 - May 2012Memphis, Tn• Planned and coordinated large scale events that served community leaders, corporate executives, and top business students• Led a team, recruiting mentors from the local community to assist in guiding our students• Responsible for all internal and external program communications and team alignment• Oversaw website content and development• Mentored by the head of Management, Dr. Bob Taylor
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Customer Service Representative I, Ii, IiiMassmutual Financial Group Jan 2009 - May 2011•Trained Customer Service Representatives on professional email correspondence, 401k Retirement plans, Pension Plans, and Annuities•Contributor to the internal wiki, writing tips and documents on investments and procedures• Assisted in call center efficiency projects, reducing work time and improving workflow• Handled personal takeovers for escalated clients of major plans• Provided mentorship to new hires, while monitoring and training a team of seasoned representatives for new product and system introductions• Member of the help line, providing immediate answers to extremely sensitive and difficult questions for employees that are handling customers• Team lead for Not In Good Order processes• Performed Analyst transactions including loans, withdrawals, and contributions changes within 401k accounts -
Financial Advisory InternshipEdward Jones Jan 2008 - Oct 2008Greater Memphis AreaReceived first hand training on financial markets, principles, sales, customer relations, and long term planning from established financial advisors and planners. -
Office AssistantMemphis Tile & Marble May 2006 - May 2008Greater Memphis AreaResponsibilities included handling various administrative duties: updating and maintaining customer contracts, invoices and records, writing proposal letters for contractors and builders, answering phones, and working with showroom customer service.
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Relay OperatorMci Worldcomm May 2003 - Aug 2005Memphis, Tn• Assisted deaf, hard of hearing, and speech disabled clients through teletype communications. • Led daily stand up and trained new employees on procedures, processes, and work flows.• Go to for on the fly support and trouble shooting for live customer service agents
Nickolas S. Skills
Nickolas S. Education Details
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Business Administration And Management, General -
Business Finance
Frequently Asked Questions about Nickolas S.
What company does Nickolas S. work for?
Nickolas S. works for Bcforward
What is Nickolas S.'s role at the current company?
Nickolas S.'s current role is SAFE Scrum Master.
What schools did Nickolas S. attend?
Nickolas S. attended The University Of Memphis, The University Of Memphis.
What are some of Nickolas S.'s interests?
Nickolas S. has interest in Economic Empowerment, Civil Rights And Social Action, Education, Science And Technology, International Music Festivals, Southern Cuisine, Street Art, Human Rights, Animal Welfare, Global Travel.
What skills is Nickolas S. known for?
Nickolas S. has skills like Team Leadership, Employee Training, Interview Preparation, Resume Writing, Training, Time Management, Public Speaking, Job Coaching, Training And Development, Powerpoint, Call Centers, Business Analysis.
Who are Nickolas S.'s colleagues?
Nickolas S.'s colleagues are Sumanth Marla, Eugena Thomas, Josephine Podesta, John G., Erica Alvarez, Manu Manu, Sandeep Mudari.
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