Nick Paiz
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Nick Paiz Email & Phone Number

SJ 311 Customer Service Supervisor at City of San José
Location: Gilroy, California, United States 10 work roles 1 school
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Current company
Role
SJ 311 Customer Service Supervisor
Location
Gilroy, California, United States
Company size

Who is Nick Paiz? Overview

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Quick answer

Nick Paiz is listed as SJ 311 Customer Service Supervisor at City of San José, a company with 3057 employees, based in Gilroy, California, United States. AeroLeads shows a matched LinkedIn profile for Nick Paiz.

Nick Paiz previously worked as SJ 311 Supervisor at City Of San José and Supply Clerk at San Jose Police Department. Nick Paiz holds High School Diploma from Oak Grove High School.

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Email format at City of San José

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City of San José

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Profile bio

About Nick Paiz

I'm a people person who has worked in many fast pace demanding call centers at RFI, PG&E, and SunBasket. I believe in always maintaining high standards when it comes to customer service to not only make that one interaction special but their entire experience. One of my favorite things is connecting with people and being able to anticipate their needs through any type of communication - by phone, e-mail, social media, or even in person. I’m able to also multi-task and use my critical thinking skills to create a solution that satisfies both parties. I love to train and build fellow employees to not only be ready for what they need to make our company great but so they become an asset wherever they go. I’m usually the person of contact on the spot for technical or specific questions for protocol. My ability to problem solve quickly makes me a proven leader. Approaching every problem not only as solvable but coachable has made me a better manager for not only my past employers but for our family ran restaurant. Currently, I own a local Chinese takeout restaurant with my wife that’s been in business for almost 9 years. When we got married 2 years ago, I fully dedicated myself to our business to make sure daily operations ran smoothly. I enjoy recruiting and interviewing potential candidates that fit our team environment. For most of our employees it’s their first job experience so we must be detailed in our training and expectations. Employee development is a staple at #1 Chinese Kitchen to not only make sure we get the most out of each employee but they’re learning job knowledge and skills applicable to future careers. email: nickolas.paiz@gmail.com

Current workplace

Nick Paiz's current company

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City of San José
City Of San José
SJ 311 Customer Service Supervisor
san jose, california, united states
Website
Employees
3057
AeroLeads page
10 roles

Nick Paiz work experience

A career timeline built from the work history available for this profile.

Manager

San Jose

Maintain all restaurant supplies by forecasting sales. Establish great customer service through employee development and training. Handle daily operations and HR task and follow all food and safety protocols. Oversee all employee development and training to ensure a great customer experience.

Sep 2010 - Aug 2019

Cs Help Hero/Lead

Create a great team environment. Maintain high call volume following all company standards. Assist employees with escalated phone calls to ensure a positive customer experience. Coach employees and offer guidance for ambiguous phone calls.

Jan 2017 - Jun 2017

Customer Service Representative

San Jose, CA

Scheduling field orders for gas leaks and electrical emergencies while answering customer inquiries on billing, appointments, re-lighting water heaters, etc.Calculate usage and cost for customers to forecast possible saving for the future months. Work with dispatch service center for commercial/residential planning for emergencies and non. Anticipate.

Feb 2016 - Nov 2016

Dispatcher

Rfi

San Jose, CA

Communicate with over 200 customers daily over phone and e-mail while handling inquiries in a safe, friendly, and highly accurate manner. Work in a high impact, fast-paced environment in contact centerAcknowledge customer concerns by being courteous, empathetic and professional Service and test all types of fire and alarm systems. Working knowledge of.

Jan 2012 - Jan 2016

Case Receiver

San Carlos, CA

Unload shipments from FedEx, UPS, and DHL. Receive blood and saliva samples and issue case numbers to prepare of data testing while practicing all safety and lab protocols. Process biological specimens within required time with lab technicians to ensure customers would receive all information in a timely manner. Used dolly and pallet jack to safely move.

Jan 2013 - Dec 2013

Server

San Jose, CA

Take over 100 orders per shift and serve food to customers while maintaining good relationships with managers and kitchen staff to ensure positive work environment. Ensure excellent food standards according to restaurant procedures. Communicate with a diverse range of customers and provide suggestions on food and beverages. Implemented 100% customer.

Jan 2009 - Dec 2012

Warehouse Worker

San Jose, CA

Retrieved and delivered confidential documents to police station and other secure city of San Jose sites. Operate forklift, electric pallet jack, and cherry picker equipment keeping safety a top priority. Unpack, sort, stock items in appropriate warehouse areas in a safe manner. Write detailed reports to supervisors for repairs and maitenance. Assisted.

Jan 2008 - Dec 2009

Barista

San Jose, CA

Operated cash register and take drink orders according to customer specifications. Multi-tasked making drinks and answering customer inquiries at the espresso bar. Completed detail cleaning tasks from management to ensure a good report from health department

Jan 2006 - Dec 2008
Team & coworkers

Colleagues at City of San José

Other employees you can reach at sanjoseca.gov. View company contacts for 3057 employees →

1 education record

Nick Paiz education

  • Oak Grove High School
    Oak Grove High School
    High School Diploma
FAQ

Frequently asked questions about Nick Paiz

Quick answers generated from the profile data available on this page.

What company does Nick Paiz work for?

Nick Paiz works for City of San José.

What is Nick Paiz's role at City of San José?

Nick Paiz is listed as SJ 311 Customer Service Supervisor at City of San José.

Where is Nick Paiz based?

Nick Paiz is based in Gilroy, California, United States while working with City of San José.

What companies has Nick Paiz worked for?

Nick Paiz has worked for City Of San José, San Jose Police Department, 1 Chinese Kitchen Inc., Sun Basket, and Pacific Gas And Electric Company.

Who are Nick Paiz's colleagues at City of San José?

Nick Paiz's colleagues at City of San José include Juan-Carlos Aguila, Alfredo Solis, Veronica Amador, Tuan Tonthat, and J0Hnny_ Un0.

How can I contact Nick Paiz?

You can use AeroLeads to view verified contact signals for Nick Paiz at City of San José, including work email, phone, and LinkedIn data when available.

What schools did Nick Paiz attend?

Nick Paiz holds High School Diploma from Oak Grove High School.

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