Nick Pfost Email & Phone Number

Ann Arbor, MI, US

Ann Arbor, MI

Leading communications for The Program on Intergroup Relations, Office of Multi-Ethnic Student Affairs, and Spectrum Center.

Ann Arbor, Michigan, United States

• Designed print and web advertising and marketing materials for clients
• Conducted needs assessments and follow-ups for clients seeking graphic design
• Consulted with clients to craft brand messaging
• Offered logo design, infographics, and art prep for apparel and promotional items

United States

• The Midwest Institute for Sexuality and Gender Diversity is a nonprofit organization serving LGBTQIA+ college students in the Midwest through intentional opportunities to connect, educate, and empower. The Institute's.
• Leading the organizational identity exploration process, including development and ongoing evaluation and maintenance of logos and brand standards
• Engaging and inspiring stakeholders by developing and executing high-impact marketing initiatives
• Advising, consulting, educating, and supporting other Institute staff, along with conference and event planning teams, with strategy-setting and creative communications efforts
• Developing, implementing, and evaluating the Institute’s social media and web strategies
• Managing and strategically/creatively deploying the Institute's photo, video, and other multimedia assets across social media platforms, websites, and print materials.

Ann Arbor, MI

I managed the school's brand and advised on and executed its marketing initiatives by planning, designing, and producing accessible, persuasive, and high-quality strategic materials. My portfolio included a range of print and web projects for recruitment and admissions, State & Hill magazine (art lead), social media creative, annual career development.

Ann Arbor, MI

• Increased the visibility of the Ford School by creating suites of marketing materials for multiple audiences, including donors, employers, alumni, prospective students, and current students
• Adhered to University brand standards and provided this expertise to student organizations
• Developed & executed integrated social media plans to promote the school’s high-visibility, public speaker series “Policy Talks @ the Ford School”
• Authored web news items on student… Show more
• Authored web news items on student accomplishments, faculty media mentions, and Ford School impact Show less

East Lansing, MI

The GLBT Alumni Association is an alumni affinity group within the MSU Alumni Association. Through its work, the board aims to provide GLBT and ally alumni with the mechanisms to connect, re-connect, and network with others who share similar personal and professional interests. I served briefly as the GLBT Alumni Association's interim communications.

Portland, Maine Area

• Facilitated the endorsement process by managing candidate outreach in 200 statewide races, compiling response data, and reporting legislative voting records
• Researched and reported on the national regulatory patchwork governing health care coverage for transgender policy holders
• Organized and conducted volunteer outreach, trainings, and days of action related to EqMe’s transgender health care initiative utilizing focus group-tested language

Okemos, MI

• Led a team of 6 direct reports to ensure total store layout compliance, including the administration of an Item Location Code system for 500,000+ items
• Interviewed, hired, and on-boarded new team members
• Interpreted store metrics, including profit & loss, labor, exception reporting, and survey data
• Prepared for and executed department resets throughout the store, and served as a liaison to and resource for vendor firms conducting resetsProjects/Special Work:
• … Show more
• Temporarily assumed the responsibilities of another Area Team Leader position, covering 3 additional departments beyond my own for 6 weeks, as the company sought a permanent replacement.

Okemos, MI

• Led of a team of 20 direct reports daily, facilitating team member development and succession planning through monthly 1:1s
• Interviewed, hired, and on-boarded new team members
• Served as an expert for all General Merchandise deptartment operations & processes
• Owned responsibility for in-stock conditions of 10,000+ different health and beauty products.
• Addressed discipline for issues relating to attendance, work performance, and conduct.
• May 2012: Assisted with… Show more

Okemos, MI

• While working for Meijer as a General Merchandise Team Leader, I was appointed to serve concurrently as a Remodel Coordinator for a comprehensive renovation of our 40+ year old building. In this capacity, I:
• Led groups of 2-15 Meijer Team Members on various pre- and post-construction projects to ensure the timely completion of the each of our remodel phases and uninterrupted in-stock conditions.
• Supervised and served as a resource for various vendor partners during department… Show more While working for Meijer as a General Merchandise Team Leader, I was appointed to serve concurrently as a Remodel Coordinator.
• Supervised and served as a resource for various vendor partners during department relocations & resets.
• Ensured that proper and consistent signage was posted in strategic locations throughout the store to minimize customer confusion.
• Assisted customers 1:1 in locating items to be purchased. Show less

Okemos, MI

• Supervised 25-35 Customer Service Team Members daily to ensure fast and friendly checkout experiences.
• Responded rapidly to changes in customer volume from minute to minute, maintaining the appropriate number of open checkout lanes and available Customer Service Desk clerks.
• Served as an expert for 5 distinct roles in the department, assisting those areas as necessary.
• Honed skills in effective communication with customers and Team Members through understanding and respectfully… Show more
• Honed skills in effective communication with customers and Team Members through understanding and respectfully handling all customer service concerns.
• Knowledge of change-of-day and terminal audit procedures. Show less

East Lansing, MI

• Cooperatively led an organization and executive team that represented the interests and concerns of LGBT students among an undergraduate student body of approximately 36,000
• Oversaw the coordination of programming on LGBT issues
• Supervised the development of and funding for a Spartan Delegation to the Midwest Bisexual, Lesbian, Gay, Transgender, and Ally College Conference (MBLGTACC), the nations largest college conference on LGBT issues.
• Developed and analyzed student… Show more
• Developed and analyzed student experience survey results to gauge the efficacy of the organization, leadership, and programming, resulting in a 20% improvement in the second yearProjects/Special Work:
• Assisted in developing and presenting a successful bid for MSU to host the 2013 MBLGTACC, which drew close to 2000 participants from across the United States.

East Lansing, MI

• Aided in donor contact related to campaign events and fundraisers
• Coordinated data entry & assisted with reporting to the Federal Elections Commission

Lansing, MI

As an intern in the Political Organizing Department, I was responsible for accurately reporting and updating member data, cross-referencing information across databases, contacting delegates to the party's national convention, and ensuring that in-house mailings were prepared and sent out in a timely manner. Additionally, I assisted in the drafting of.

Master Of Public Policy (Mpp)

Activities and Societies: Domestic Policy Corps, Out in Public, Ford+SPPG Conference, Ford Case Collective

Bachelor Of Arts (B.A.), Social Relations & Policy; International Relations

Activities and Societies: MSU Homecoming Court, The Alliance of Queer & Ally Students, Gender Neutral MSU, James Madison College Student.