Nick Cruz Email & Phone Number

San Francisco, Ca, Us

Austin, Texas, Us

San Francisco, California, Us

Successfully developed hardware products for startups and renowned brands alike, driving annual portfolio revenue exceeding $10M. Utilized logistics analytics to revamp entire fulfillment model for a customer bringing final landed costs down 50%. Demonstrated success in achieving internal OKR’s and delivering on external customer QBR metrics, driving both revenue and net profit increases while securing new projects. Collaborated cross-functionally between internal teams, clients at the exec level, and partner vendors to implement operational process improvements that reduce yield loss in the manufacturing process. Generated new business opportunities and facilitated the onboarding of 7 new clients in 2022 through compelling client proposals and a substantial understanding of our service offering.

Pioneered business partnerships in an emerging CPG industry with shifting regulations, utilizing market and consumer trend analyses to drive territory growth from 0-30+ partners averaging $200K/month in revenue (#1 rep in the company as measured by new doors). Owned the comprehensive E2E sales process, initiating all lead generation, closing new accounts, and on-boarding in collaboration with marketing to tailor sales materials and operations to ensure timely and accurate delivery. Utilized Salesforce to meticulously document, monitor and strategize pipeline activities. Acknowledged for maintaining exceptional forecast accuracy and comprehensive notes, emphasizing data-driven insights and precision in analysis and reporting

San Francisco, California, Us

Worked on-site in China with manufacturing and operations teams to study key performance metrics such as Yield Loss, Fail Rates, Quality and Production metrics (UPH/UPPH - units per hour/units per person per hour). These data-driven insights and the ability to influence client stakeholder adoption led to a 25% increase in production efficiency for multiple product lines as measured by UPH/UPPH. Leveraged subject matter experts from the quality and packaging teams to redesign packaging, increasing manufacturing yield while enhancing customer's out of box experience. Process change recommendations led to a new, small client becoming PCH’s #1 revenue stream within 3 years, surpassing $117M in 2017, triple digit YOY growth for 4 years, and a 2017 Supplier of the Year award.

Shenzhen, Guangdong, Cn

Primary analyst of innovation programs ($150M+ R&D Portfolio, 100+ projects) for the Information Communications Technology product lines, with R&D centers in 5 USA locations. Prepared ongoing performance metrics on project status, compliance, adherence to processes and resource management; provided strategic recommendations on process improvements to Executive Leadership. Spearheaded company initiative to address deficiencies in CIM (Configuration Item Management), concerning the transfer and proper archival of project KIA (Key Information Assets) and sensitive project output. Solicited feedback from various project teams to devise and implement entirely revamped E2E Project Lifecycle process, which eliminated redundancies and made adherence to process a simple checklist for management. Created and maintained entirely new procedure to document and monitor Export Control licensing, resulting in 90% + adherence.

Founded independent sourcing venture to locate cost saving alternative manufacturers in China for the production of existing and future hardware product lines. Managed all aspects of business development including factory selection, negotiations and product development. Initiated own in-house brand currently in production; sourcing venture was absorbed by US wholesale distributor.

Startup based on the “GrubHub” business model, aimed at revolutionizing dining options in Beijing. “All hands on deck” mentality, highly collaborative teams requiring flexibility and adaptability to frequent demand changes as well as contribution to all aspects of the business regardless of title. Provided market research to identify and recruit new restaurants; constantly adjusting to account for Beijing’s unique population, traffic, seasonal, economic and consumer preference trends.

Us

Collaborated with Artists and Repertoire department to recruit unsigned artists, strengthen artist/label relations, and utilize Excel for music cataloguing and tour management tasks. Online/Social Media management; worked to eliminate illegal spread of artist and label content. Assisted department heads (A&R/Tour Marketing) in daily operations including providing up-to-date Billboard charts and creating travel itineraries for artists.

New Taipei City, Tw

Began as an entry-level intern in Product Marketing, expanded to Sales, Logistics and Finance departments, eventually reporting directly to President and VP of company. Participated in meetings, conference calls and communication with company’s top customers including Apple Computer, Dell, Hewlett Packard and Sun Microsystems. Lead New Customer Prospecting Project implemented by Sales Team

Coached and supervised groups of up to 40 players of all ages. Devised innovative drills and practice schedules focused on player development and efficiency. Worked independently to manage rates and lesson appointments while developing client relations and interpersonal skills.

Los Angeles, Ca, Us

Organized various programs on and off campus, from a Snowboarding Trip to Spring Break Alcohol Awareness, drawing 200+ attendees. Collaborated with a team Student-Staff members to utilize a $6,000 budget for events aimed at keeping 250+ residents safe and entertained.

International Business, Mandarin Chinese

Education record

Education record