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Nick Richards Email & Phone Number
VP Worldwide Support
at
Alianza, Inc.
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
VP Worldwide Support
Location
Greater Cambridge Area, United Kingdom
Company size
Who is Nick Richards? Overview
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Quick answer
Nick Richards is listed as VP Worldwide Support at Alianza, Inc., a with 770 employees, based in Greater Cambridge Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Nick Richards.
Nick Richards previously worked as AIOps Product Strategy - Azure for Operators at Microsoft and Director of Technical Solutions at Microsoft. Nick Richards holds Ma, Maths from University Of Cambridge.
Company email context
Email format at Alianza, Inc.
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Alianza, Inc.
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Profile bio
About Nick Richards
I have over 30 years of experience in the telecoms industry, across a broad range of roles from product strategy, technical pre-sales, professional services, customer support and software engineering.Currently, I am leading AIOps strategy within Azure For Operators at Microsoft, focusing on AI-enabled network operations and building customer and partner engagements.In my most recent role as Director of Technical Solutions, I managed teams responsible for pre-sales technical engagements and partnered with our professional services team to introduce new products to the market. This role required a hands-on approach with software sales, where I utilized my technical experience and strong communication skills to design complex solutions and build key relationships to ensure customer satisfaction and long-term partnerships.I am experienced at building highly performing teams of technical experts and passionate about customer engagement and delivery.
Current workplace
Nick Richards's current company
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Alianza, Inc.
9 roles
Nick Richards work experience
A career timeline built from the work history available for this profile.
Aiops Product Strategy - Azure For Operators
Working with Microsoft strategic partners and largest operator customers to help them leverage Microsoft Azure for Operators solutions such as Azure Operator Insights and Azure Operator Service Manager for AI enabled network operations.As part of the product management team within Azure For Operators, I have been working with the Microsoft sales team to evangelise our AIOps products to our customers, leveraging Microsoft's leadership in AI to drive deep data-driven insights into operator networks, improve operational efficiency, and monetise their investment in their networks.
Nov 2023 - Oct 2024
Director Of Technical Solutions
Part of Metaswitch, a Microsoft company in the Azure group. I manage teams running pre-sales technical engagement, solution architecture, proof of concept trials, and helping our professional services team to innovate and bring new products to market.
Mar 2021 - Jan 2024
Vp Systems Engineering
Pre-sales technical leadership - Managing the System Architect team responsible for building complex core network proposals for telecoms operators, the Trials team responsible for executing pre-sales proof of concepts, and the proposals team responsible for responding to RFPs.At the point Metaswitch was acquired by Microsoft, I managed our pre-sales technical team engaging in proof of concept trials and architecture/design with our prospects. This was a very high performing team, instrumental in closing deals with T1 operators including AT&T, Sprint, British Telecom, Deutsche Telekom, Telmex, and with approx. 100 other customers worldwide.
Oct 2011 - Mar 2021
Customer Support And Delivery Manager
Managed the US based customer support and delivery team for Metaswitch, responsible for customer relationships and delivery of complex network deployment and migration projects with our largest strategic customers.
Jul 2009 - Oct 2011
Sustaining Engineering Manager
Created the sustaining engineering team within Metaswitch, responsible for supporting the deployed customer base of voice core solutions.Providing diagnosis and bug fix support to over 1000 deployed mission critical systems at 500+ telecom customers across the world.I managed a team of highly skilled software engineers recruited from the development team and built a hugely successful, high productivity team from the ground up.
Jan 2003 - Jul 2009
Senior Software Engineering Manager
Software engineering manager responsible for integration, testing and delivery of Metaswitch voice core products, leading a highly-skilled team of systems programmers creating the first Metaswitch softswitch.
Feb 1999 - Jan 2003
Software Engineering Manager
Software engineering manager, leading a small team of graduate engineers developing communications protocol software for IBM mainframe interop. Delivered several major releases of our SNAP-IX software suite. Major customers included IBM, Microsoft, HP, Sun. Also responsible for product management of the solution.
Oct 1994 - Feb 1999
Software Engineer
Software engineer working on portable communications protocol software and integrated solutions for mainframe connectivity, with major customers including Microsoft, HP, Sun Microsystems
Sep 1992 - Oct 1994
Team & coworkers
Colleagues at Alianza, Inc.
Other employees you can reach at alianza.com. View company contacts for 770 employees →
JH
Judy Hagopian
Colleague at Alianza, Inc.Prescott, Arizona, United States
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MM
Milan Malovic
Colleague at Alianza, Inc.Serbia
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NC
Noé Chávez Hernández
Colleague at Alianza, Inc.Atizapán De Zaragoza, México, Mexico
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BH
Brian Hollingworth
Colleague at Alianza, Inc.Provo, Utah, United States
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BW
Bryce Weaver
Colleague at Alianza, Inc.Dallas-Fort Worth Metroplex, United States
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AR
Alma Rocio Caja Alianza
Colleague at Alianza, Inc.Querétaro, Mexico
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AL
Aljosa Lukic
Colleague at Alianza, Inc.Serbia
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CF
Carla Firmino De Freitas
Colleague at Alianza, Inc.São Paulo, Brazil
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TL
Tomasz L.
Colleague at Alianza, Inc.New York City Metropolitan Area, United States
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AS
Arturo Sánchez
Colleague at Alianza, Inc.Mexico
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Judy Hagopian
Colleague at Alianza, Inc.Prescott, Arizona, United States
View →
MM
Milan Malovic
Colleague at Alianza, Inc.Serbia
View →
NC
Noé Chávez Hernández
Colleague at Alianza, Inc.Atizapán De Zaragoza, México, Mexico
View →
BH
Brian Hollingworth
Colleague at Alianza, Inc.Provo, Utah, United States
View →
BW
Bryce Weaver
Colleague at Alianza, Inc.Dallas-Fort Worth Metroplex, United States
View →
AR
Alma Rocio Caja Alianza
Colleague at Alianza, Inc.Querétaro, Mexico
View →
AL
Aljosa Lukic
Colleague at Alianza, Inc.Serbia
View →
CF
Carla Firmino De Freitas
Colleague at Alianza, Inc.São Paulo, Brazil
View →
TL
Tomasz L.
Colleague at Alianza, Inc.New York City Metropolitan Area, United States
View →
AS
Arturo Sánchez
Colleague at Alianza, Inc.Mexico
View →
1 education record
Nick Richards education
-
University Of Cambridge
FAQ
Frequently asked questions about Nick Richards
Quick answers generated from the profile data available on this page.
What company does Nick Richards work for?
Nick Richards works for Alianza, Inc..
What is Nick Richards's role at Alianza, Inc.?
Nick Richards is listed as VP Worldwide Support at Alianza, Inc..
Where is Nick Richards based?
Nick Richards is based in Greater Cambridge Area, United Kingdom while working with Alianza, Inc..
What companies has Nick Richards worked for?
Nick Richards has worked for Alianza, Inc., Microsoft, and Metaswitch Networks.
Who are Nick Richards's colleagues at Alianza, Inc.?
Nick Richards's colleagues at Alianza, Inc. include Judy Hagopian, Milan Malovic, Noé Chávez Hernández, Brian Hollingworth, and Bryce Weaver.
How can I contact Nick Richards?
You can use AeroLeads to view verified contact signals for Nick Richards at Alianza, Inc., including work email, phone, and LinkedIn data when available.
What schools did Nick Richards attend?
Nick Richards holds Ma, Maths from University Of Cambridge.
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