Nick Roberts Email & Phone Number

United Kingdom

With a combined experience of over 25 years we appreciate that searching for and trading stock is a time consuming exercise for any dealership. Easy2Trade make your day to day easy so you can concentrate on selling cars and hitting targets. Our team specialise in sourcing you the best stock, clearing overage stock and getting you the best underwrites for part exchanges. We simply don’t believe in the 'one-size-fits-all' approach. We work with you to create individualised solutions. Our team is here to help our clients with their specific demands and to give them back the time and profits they need to be successful.Contact us today to start doing business with the very best in the industry. You’ll be surprised by what we can do for you, how simple we make it and how fast we get it done!

London, United Kingdom

In this role, I was in charge of managing digital sales strategies for 7 sites across London to allow the easy selling of products online. To do so, I focused on developing strategies that allowed us to connect with target consumers in a meaningful way while also providing a seamless buying experience that reflected how buyers wanted to interact with our brand. In order to enhance our buyers’ journey, I worked on facilitating their active research and all the stages they went through leading up to a purchasing decision. To do so, I mapped each step of the customer experience from the client perspective to see where the gaps lay and how I could close them. In my strategy, I gave great importance to relationship building between clients and sales executives. This allowed the delivery of exceptional customer experiences whilst also facilitating the achievement of sales targets. I became renowned for my ability to develop strategies that focused on creating trust in the brand and providing a great customer experience. By choosing the right digital sales tools and always ensuring that the sales team followed up on existing leads, I managed to create and maintain a consistently strong sales pipeline, allowing for greater profitability from digital sales with controlled costs.Key Highlights: • Optimised digital sales performance by utilising data and analytics and diligently tracking performance based on established metrics• Driving brand awareness and expanding customer base by creating targeted digital sales strategies• Boosted client satisfaction and retention rates by developing relationships with existing client base• Delivered an excellent premium brand purchase experience through diligent aftersales care

London, United Kingdom

In this role, I handled the sales process from start to finish, starting with the first interaction with the customer, up until the point of sale. My success as a sales executive was attributed to my outstanding ability to build rapport with my customers, with a great focus on professionalism, courtesy and service. As the first point of contact for customers, I worked on promoting honesty, trust and integrity while providing assistance to customers and answering all their enquiries. I was capable of dealing efficiently with all complaints to ensure customer satisfaction at all times. I personally conducted final car checks to ensure that the vehicle was sure to satisfy the customer at handover, therefore exceeding expectations, ensuring satisfaction and guaranteeing the delivery of high standards of service. I maintained contact with my customers post-sales in order to make sure that they are happy with their purchase. On a daily basis, I was in charge of coordinating diaries and appointments, as well as maintaining all relevant documentation for each sales process in order to ensure a smooth workflow.Key Highlights:• Increased customer retention and satisfaction by creating customer-oriented solutions• Helped place Stephen James BMW & MINI ahead of its competitors in the market by developing an in-depth understanding of the competitive marketplace and using it to identify growth opportunities• Increased sales revenues by making sure to follow up on all sales leads strategically and effectively• Developed improved standards for customer relationship management• Established a positive image of the company in the market by nurturing positive relationships with new prospects and existing customers• Consistently achieved sales targets whilst working in a fast-paced environment as part of high functioning team• Became renowned as a motivational team member, always driving the delivery of better performance results across the team

London, United Kingdom

In this role, I worked on creating long term relationships with my portfolio of assigned clients, with a main focus on understanding every customer's demands. I planned strategies to meet these demands and to ultimately generate sales for the company as a result. I also analysed market trends and preferences in order to reach a wider range of customers. I developed and executed an efficient account strategy to deliver stronger and more relevant value propositions to our clients.I worked on developing performance objectives and KPI’s and developing the business’ strategic account planning processes to deliver targets. With an aim to drive profitability and optimise sales, I worked on building and maintaining strong professional relationships with clients. In fact, I acted as their main point of contact for any enquiries and continually kept them updated on project progress to ensure timely completion. In driving sales, I worked on developing the sales team’s consultative selling approach to make sure that all sales agreements are beneficial to both our company and the client.Key Highlights:• Drove business growth by exploring new business opportunities and possibilities with existing products and clients, therefore creating stable revenue streams• Expanded client portfolio and achieved higher retention rates by providing meticulous client management services• Continuously upsold on existing agreements by conducting client-care visits to ensure renewal of contract• Increased sales, repeat business and referrals by developing open and effective channels of communication with each client• Ensured efficient utilisation of resources by controlling and planning resources across all projects• Remedied various business weaknesses with targeted solutions by working in collaboration with the Business Development Director• Promoted a positive image of the company and attracted potential clients by organising and attending networking events

Oswestry, Shropshire

As a Senior Sales Executive, I worked on building business success by identifying, qualifying and selling to prospects. To do so, I took the lead on managing relationships with clients to drive the sales of mixed-brand new and used vehicles. I managed the entire sales process, including developing pricing solutions and negotiating profitable deals with clients. I was capable of succeeding in this role due to my natural ability to build positive relationships with clients. I excelled at identifying and developing new business opportunities to optimise revenue and drive growth.Key Highlights:• Deputised for Sales Manager during their absence or annual leave, therefore effectively managing sales operations across various sales departments• Coached and developed new sales executives by adopting interactive training methods, allowing them to be able to meet and exceed sales targets• Developed in-depth knowledge of latest products, developments and consumer expectations across the motor industry