Openet provides high speed transactional intelligence solutions to telecommunications service providers in the wireline, wireless and cable space sectors.Professional Services Program Director with full P&L responsibility for managing the end to end delivery and deployment of Openet’s products and solutions to multiple Tier 1 & Tier 2 telecommunications clients with 3G & 4G / LTE based services across the USA and Canada. Solutions I successfully deployed encompassed the full range of Openet's products and service offerings including Mediation and 3GPP compliant Policy Management & Charging (PCRF) solutions enabling service data flow detection, policy enforcement and flow based charging solutions for a number of telecommunications service providers. Became a pioneer of developing, managing and successfully delivering full turnkey solutions covering both hardware specification / acquisition and application software deployments into client data centres.

Director of Telecommunications Strategy & Services for SAIC.Total responsibility within SAIC for all strategic telecommunications initiatives and for SAIC’s voice services at over 700 sites across the USA. Led and directed teams of operations managers, senior engineers and project managers across the USA from Virginia to California. Provided technical leadership and direction implementing strategic technology initiatives, including deployment of VoIP technology and VoIP QOS monitoring systems. Ensured all system deployment projects were delivered on schedule and within budget.Directed operational aspects of SAIC’s technical infrastructure; developed and negotiated operational level agreements. Evaluated and recommended new products and systems including OSS platforms and databases. Oversaw the evaluation and selection of technical vendors, negotiated contracts and service level agreements. Determined and recommended improvements to operational processes, system change control process and platform upgrades.Also acted as SAIC’s principle telecommunications consultant to the Los Angeles Unified School District (LAUSD) - the second largest school district in the USA, leading the formulation of a five year strategic plan for LAUSD’s future telecommunication services.

Responsible for leading the tactical and strategic planning for delivering voice and data services to over sixty seven D.C. Government Agencies. Led teams of Engineering Program Managers. Responsible for refining all business processes including service delivery, network operations, trouble handling. Managed the migration of legacy voice and data services to a new MPLS IP/VPN SONET fiber optic architecture connecting over 400 sites across the District of Columbia. Developed RFPs, RFQs and SLAs for the replacement of OSS service delivery and billing platforms, conducted market research and developed business cases for new products and services. Instigated systems design & development lifecycle methodology and change control processes.

Directed, planned and led implementation of Frame Relay, ATM and IP trunk migrations to an MPLS based wavelength architecture. Defined and led migration strategy removing dependency on legacy OSS platforms. Obtained Carrier Licenses in EMEA and APAC. Turned up high capacity circuits on Trans-Atlantic and Asia Pacific sub-sea cable routes. * Acquired FBO carrier licenses in Denmark, Germany, France and Hong Kong. * Reduced costs in Asia Pacific by $8.7 million by delivering high capacity solutions. * Delivered support and training to 250 people across the globe. * Provided support and mentoring to my staff in the USA and Asia Pacific

Directed, managed and co-ordinated all international projects aimed at reducing global network costs. Fiscally accountable for a $56 million budget. Led a team of program managers responsible for projects in Latin America, Asia Pacific and Europe. Designed and developed metrics to track key program performance measures including milestones and cost metrics. Created maintained and presented executive level program performance dashboards and scorecards.* Maximised cost-effective use of $2.5 billion of sub-sea cable assets.* Delivered cost effective network expansion solutions for South America.* Secured carrier licenses and commercial deals in Japan, Singapore, Hong Kong, and Australia.* Saved $78 million in costs on Trans-Pacific and Asia Pacific sub-sea cable routes.

Total fiscal accountability and management responsibility for leading an $84 million IT program replacing MCI systems and voice platform technology. Led replacement of twenty-four MCI operational support systems, including billing, mediation, service delivery, and trouble management systems, plus a new Virtual Private Network (VPN). Responsible for all data network migrations.* Established program team and set up over twenty individual IT projects.* Led RFP activities evaluating IT vendors, billing and mediation suppliers.* Instigated tight fiscal control and program-wide status tracking.* Led development and introduction of new operational models and processes.* Deployed new IT systems and planned customer migration to new architecture.

Head of Systems Integration & Test (1996 - 1998)Led a team of over fifty professionals. Drove integration and testing of network and system platforms including network switches, network management systems, service delivery, billing, and invoicing systems. Managed deliverables from USA into UK integration facility. Institution of Electrical & Electronic Engineers (IEE) Mentor.* Deployed Store & Forward Messaging targeting top 2000 UK companies.* Delivered and integrated enhanced billing security and anti-fraud capabilities.* Launched branded Voice Calling Cards into Spain, Italy and Germany.* Presented with a program excellence award by the company for exceeding all deployment targets.Head of Systems Integration (1991 - 1996)Established a team of twenty-five highly skilled professional Systems Integration Engineers and Contractors. Led integration and test activities on VPNs, broadband data and customer service systems. Led design and implementation of TDMA in-flight terrestrial cellular telephone network management system in Europe working with France Telecom, Alcatel, SITA, other European partners and equipment vendors. Instrumental in achieving ISO9001 accreditation for the Department. Supported and mentored team and staff in Australia.

Head of Systems Development (1989 - 1991)Managed and led a team of twelve systems development engineers designing and developing integrated network management systems and software tools. Led requirements capture, systems design, and acceptance testing. Negotiated development contracts with suppliers in the UK and USA. Provided technical consultancy and support in the USA.

Led a team of eight engineers designing Network Management Systems (NMS) including complex language parsers for managing data networks, using Pascal, C, Oracle/SQL and application software on PCs, VAXs and UNIX platforms plus real time software on X.25 network switches.

Designed and delivered post graduate courses in analogue and digital electronics, digital systems design, advanced microprocessor systems, structured software design and computer programming. Specialist in developing complex syntax analysers and language recognisers.

Responsible for service delivery, maintenance and technical support of FDM, PCM/TDM line network transmission communications and signalling systems.