Nick Salt Email & Phone Number

Stoke-on-Trent, England, GB

Leek, England, United Kingdom

I was tasked with undertaking the training programme from Learning needs analysis, training design through to the facilitation and evaluation throughout four phases over three business sites for a total of approximately 500 existing colleagues over a 24 month period for a programme to launch a new operating Platform to simplify ways of working. Forming.

Working as part of a wider mortgage services team in an outsourcing business model, the role requires identifying, planning and designing professional, compliant digestible training materials as well as the facilitation of quality induction and upskill training requirements for the mortgage business across a multi-site and multi-skilled operational.

Leek, England, United Kingdom

To support my development into a training and education role, I secured an opportunity to undertake some part time teaching and training work at my local college, working with two groups of up to 18 students, studying to gain their BTEC level 3 business studies qualification.This enabled me to gain an understanding of a learner’s journey and required the.

Leek - Staffordshire

A secondment role working alongside other skilled subject matter expert from across the mortgage operation initially providing specialist knowledge from a secured arrears perceptive. A key contributor to both system interrogation (SIT) and user acceptance testing activity (UAT), the nature of the role necessitated the need to quickly learn all elements of.

Leek

Managing mortgage customers who were experiencing financial difficulty or were in arrears on their mortgage payments, identifying indicators, establishing the root cause as well as obtaining detailed financial information allowed solutions to be matched and facilitated in an ethical manner to provide mutually beneficial forbearance options.

Bachelor Of Arts (B.A.), Business Administration And Management, General, 2:1

Graduated with Honours in Business Management in August 2014, modules completed include: Accountancy, Economics, Risk Management.

High School, Gcse'S, 7 Gcse’S Including Maths & English (Grades A To C)