Day to day operations

Schedule service requests, order and verify parts, provide technical help and support, IT services/support, Sales Department support.

Created an entry-level training program based on established best practices and methodologies for PatientTransport Services. Wrote telephone scripts for staff communications with patients. Implemented the patient tracking system Navicare ® through experience gained as the unit expert of theSunrise Clinical Manager inpatient electronic health record (EHR) medical software program. Provided management support to the Human Resources Department. Maintained employee records… Show more Created an entry-level training program based on established best practices and methodologies for PatientTransport Services. Wrote telephone scripts for staff communications with patients. Implemented the patient tracking system Navicare ® through experience gained as the unit expert of theSunrise Clinical Manager inpatient electronic health record (EHR) medical software program. Provided management support to the Human Resources Department. Maintained employee records, assistedin the creation of HR compliance policies and performance guidelines, and conducted interviews on alimited basis in the hiring of staff. Key Accomplishment: Started as patient transporter and promoted to leadership role for implementation ofIT Knowledge Based Charting (KBC) projects and the development of programs for staff training andperformance. Served on the Rapid Response and Nursing Informatics Committees. Show less