Nick Harvey Email & Phone Number

Chapel Hill, Nc, Us

San Jose, California, Us

Redwood City, California, Us

Senior product manager for the data-centric snorkel.ai platform developing best practices and product marketing strategies to increase adoption and improve the overall customer experience.

New York, Ny, Us

San Francisco, California, Us

Pachyderm is an enterprise-grade, open-source data science platform that makes explainable, repeatable, and scalable ML/AI a reality. Offered both as an in-house solution as well as hosted-service, Pachyderm brings together version-control for data with the tools to build scalable end-to-end ML/AI pipelines while empowering users to use any language, framework, or tool they want.

San Francisco, California, Us

● Developed and owned product marketing strategy, demand generation, and sales enablement for the launch of the company’s highest priority initiative for next-generation modernization application technology (MTA)● Collaborated with the company COO, product, sales, and corporate marketing teams to align product vision and craft a compelling application modernization journey, working to establish the foundation for the program’s implementation and success across the organization ● Crafted omnichannel messaging to support multiple partners-specific offerings including but not limited to HPE, Cisco, IBM, and Microsoft● Produced a portfolio of critical assets to support the launch of the MTA program ranging from solutions sales pitch decks and ROI infographics to messaging guides, as well as provided weekly coaching support/training to sales staff on navigating the customer journey and establishing solution-based sales approach● Launched digital marketing campaigns, achieving a 72% engagement rate within 3 months of program release ● Led a top performing webinar that resulted in a 120% spike in qualified leads, webinar was attended by C-suite executives and individual contributor staff members

Raleigh, Nc, Us

● Defined and led product marketing and go-to-market strategy for Red Hat’s OpenShift, a container application platform, with responsibility for content creation, corporate messaging, and sales enablement for a Fortune 500 open-source software solutions provider● Increased same year business (SYB) by 150% through analyzing customer sales behavior, adapting messaging to ensure relevance to a wider audience and conducting competitor research● Achieved a 40% to 50% decrease in average sales cycle length across multiple regions by streamlining customer sales journey, working with account managers and sales team to understand barriers to conversion● Created value-add collateral for sales team, including sales pitch decks, technical decks, solution briefs, whitepapers, and webinars, focused on solution delivery and sales enablement across different verticals ● Introduced an original joint initiative to address growing demand for containerized machine learning and artificial intelligence services/solutions, leading discussions with senior executives and cross-functional staff to generate excitement and drive vision for next-generation technologies

Raleigh, Nc, Us

● Built and maintained strategic relationships with seven key accounts with a combined $20 million in annual revenue, and maintained a 100% renewal rate on product and service contracts● Consulted with clients to understand their immediate and long-term business goals and define technical roadmaps and strategy to achieve those goals using Red Hat technologies and services● Served as the primary point of contact for account issues, routinely managing internal and vendor resources to resolve technical and/or operation issues, as well as contributed code and applied patches to mitigate damages

Raleigh, Nc, Us

● Provided comprehensive technical support to enterprise clients on any issues pertaining to Red Hat’s extensive product portfolio● Resolved escalated and critical issues for clients, including support for the NYSE, NASA, and Nielson● Served as a subject matter expert on virtualization technologies in a specialty based routing (SBR) environment, mentoring and providing advanced support to associate staff ● Educated prospective customers regarding auxiliary products and solutions, using a consultative approach to identify needs, design solutions, and demonstrate value proposition

Boca Raton, Florida, Us

● Coordinated internal IT support efforts for 130 branches of a national medical professional staffing firm