Nick Shennan's Location
Middlewich, England, United Kingdom, United Kingdom
Nick Shennan's Contact Details
Nick Shennan work email
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Nick Shennan personal email
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About Nick Shennan
Nick is currently on a spring, summer, autumn and winter sabbatical... but before then, was a Senior Project Manager with a proven track record of delivering complex IT Projects, Programmes and Service Management solutions in the Financial Services sector. Experience covers a wide range of commercial subjects, including Compliance (Sanctions & AML), Work Area Recovery (Business Continuity), Credit Card set up & automated Decisioning (Partnerships), Data Warehousing & MI, Data & System Migrations, Customer Management and IT Service Design, Development and Acceptance.Nick is highly customer focussed with excellent communication skills at all levels and who is very capable of bridging the Business and IT communication gap. An adaptable, organised and highly competent Senior Manager, who thrives on challenges and can add real value to deliver Business benefit.Specialties: Project, Portfolio & Programme Management: Full lifecycle delivery to PRINCE2 standard (including Bids)IT Service Development: IT Service Design and Development (to ITIL standards)IT Service Acceptance: Acceptance & Integration Management of key services into the operational environmentCommunications: Written, oral, presentation and facilitation at all levels\Operational Management: Team management (30 staff) - including UAT, System Ops & Service Teams
Nick Shennan's Current Company Details
Quo Tam Solutions
Recovering from cancer, but still hopefully... on the golf course, out fishing or in Spain!
Nick Shennan Work Experience Details
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DirectorQuo Tam Solutions Oct 2007 - PresentQuo Tam Solutions provides high quality Programme, Portfolio and Project Management for both IT and Business Change Projects. Experience covers a wide range of commercial subjects, including Compliance (Sanctions & AML), Work Area Recovery (Business Continuity), Credit Card set up & automated Decisioning (Partnerships), Data Warehousing & MI, Data & System Migrations, Customer Management and IT Service Design, Development and Acceptance.Over 30 years exerience in Blue Chip Financial Services organisations.
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Senior Programme Office ManagerLloyds Banking Group Jan 2017 - Jul 2017London, United KingdomAppointed to manage the Programme Office for the Financial Crime Prevention Delivery Team.Accountable for the definition, Executive agreement, implementation and on-going management of the 2017 portfolio plan. Also accountable for the definition and management of a key portfolio project to fundamentally improve the Group Level Financial Crime Risk Assessment and Reporting. -
Senior Project ManagerLloyds Banking Group Sep 2015 - Jun 2016London, United KingdomAppointed to recover a key Financial Crime project to migrate all Business Unit customer risk assessment (CRA) processing from a disparate End User Computing system to a sustainable solution hosted on Group IT infrastructure. Project had numerous financial, delivery, planning and relationship challenges, and had been through a number of Project Managers since inception. Specific immediate priorities included;- bringing all Business and IT areas together to work collectively as a team with a shared delivery goal implementing and closely controlling a robust delivery plan (covering Agile & Waterfall IT methodologies)- effectively managing costs, including an immediate Exec challenge against the £4m+ delivery estimate.In addition to overall PM accountability and Executive reporting, the role included specific responsibility for the definition and management of the Business Implementation work-stream, covering both IT delivery and system rollout into multiple Business areas.Despite the various challenges, the core delivery was implemented into all Business areas in accordance with the agreed plan.
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Senior Project Manager – John Lewis Financial ServicesJohn Lewis Partnership Aug 2014 - Mar 2015Victoria, LondonAccountable for the definition and delivery of the Operational Design activity to support the new contractual agreement between John Lewis and HSBC for the ongoing provision of the JL Partnership (credit) card.Specific accountabilities included;> in accordance with contractual commitments, delivery of a number of card "prominence" enhancements across the JL and Waitrose retail store environment, their online shopping systems and magazine media> overall PM accountability for the development and delivery of the revised Customer card online application systems, to meet the HMRC regulations for VAT exemption of intermediation services> co-ordinating all activity to develop and implement the new finance operational processes to meet the New Financial Basis arrangements of the new contract.Specific day to day responsibilities also included; workstream definition and Executive agreement, all activity and resource planning & management (JL Partners, contract staff and 3rd parties), budget management, service development and handover, workstream status reporting, etc... -
Senior Project Manager – Barclays Financial CrimeBarclays Oct 2013 - Apr 2014Radbroke Hall, Cheshire & LondonAccountable for the Inception, Definition and Delivery of 2 key Workstreams within the Barclays Compliance Strategic Plan (Programme), a significant change initiative looking to fundamentally improve the Bank's Financial Crime environment.Responsibilities on the Governance & Policies Workstreams included; defining Project structures, PID documentation, resource planning / management (mix of permanent, contract and consultant staff), delivery artefact definition and development (against specific milestone commitments agreed with the Federal Bank of New York), budget management, workstream status reporting, etc...Artefacts were subject to internal review by both Compliance Conformance and Barclays Internal Audit, before submission to the FED. All artefacts were approved and delivered in accordance with planned milestones. -
Senior Project Manager - Barclays ComplianceBarclays Sep 2012 - Jun 2013Radbroke Hall, Cheshire & LondonFully Accountable for the Inception, Definition, Design and Build phases of a Compliance Project to migrate a 50+ terabyte Data Warehouse environment into the Banks' strategic data centre in Gloucester.The environment is a key source of Payments related data used to support the Barclays Sanctions areas, and also provides the Bank's Sanctions, AML and ABC risk reporting capability. Project Definition included negotiation of a £3m delivery and operational cost discount from the IT supplier community, and involved managing IT, operational and 3rd party delivery teams.Contract ended in accordance with the Bank's 51 week rule, at which time Project delivery was on target for the agreed August and September implementation dates.Also accountable for the Inception and Definition phases of a related Project to migrate the Warehouse / risk reporting operational support processes from the 3rd party supplier into permanent Bank teams. Responsibility included managing definition of required process breakdown, identification (and Management agreement) of target areas and resource requirement, and associated cost analysis and budget allocation.
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Senior Project Manager - Barclays Compliance ChangeBarclays Feb 2012 - Aug 2012Radbroke Hall, Cheshire & LondonDefined the control, governance and Executive reporting standards for the OFAC Compliance Review Programme relating to the Barclays Sanctions' Cease & Desist Order and Deferred Prosecution Agreement. Reporting pack was also used to evidence Programme status and delivery progress with the US Federal Authorities. Personally accountable for the inception of 8 of the 22 Programme work-streams, and subsequent end to end delivery of 4 work-streams which included both operational process and IT change initiatives. All 4 were successfully delivered in accordance with the timelines agreed with the internal Barclays Audit team and the Federal Authority.
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Senior Project Manager - OripBarclays Bank Plc Mar 2009 - Dec 2011Fully accountable for a Sharepoint 2007 delivery of a new application for managing Dispensations, Waivers, Exceptions & Breaches to Barclays Group Sanctions, AML and Bribery & Corruption Regulatory policies. Also responsible for delivery of Exectuive Sanctions MI to Head of ORIP.Later accountable for the set up of the bau Operational capability to take delivery of the new Global Customer Sanctions system.Final accountability within role was end to end Project Management of a £3.8m Pan European initiative to upgrade the Banks Spanish, Portuguese, Italian and French AML systems to Fortent version 7.0
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(Contract) Senior Project Manager – Barclaycard PartnershipsBarclaycard Jun 2008 - Dec 2008Fully accountable for £750k+ Project to enhance SkyCard internet application system. Delivery involved managing a number of diverse application, infrastructure and testing teams - up to 20+ staff (including 3rd Parties), to connect the strategic Barclays internet Global On Line Forms system to the backend SkyCard card acquisition system (RDC) and TSYS TS2 card processing engine. Responsibilities covered full Project lifecycle, from inception and definition through to sign-off of implementation and release plans. Project was managed strictly in accordance with Barclays Governance, Risk and Financial processes.Also latterly accountable for the Application Migration Workstream on the SkyCard Day 2 Programme (circa £10m), tasked with replacing redundant and out of support systems and technologies, with both core TSYS components (linked to TS2) and a major deployment of Experian Transact SM product for card acquisition and credit risk assessment. -
(Contract) Senior Project ManagerHbos Oct 2007 - Jun 2008Appointed to incept and manage infrastructure delivery of new Credit Decisioning capability for HBOS / Lex Motor Vehicle & Asset Business area. Deemed a critical Corporate Project that was already facing a challenging delivery timeline and a fair degree of in-house political scrutiny.Deployment was multi site (fully resilient), linking Lex Business area in Cheadle to external Experian CRA systems via HBOS Data Centres in West Yorkshire. Also involved introduction of Experian Strategy Manager Generation 3 (SMG3) automated decisioning package, as strategic replacement for existing Strategyware product.Fully accountable for +£750k capital & revenue budget, specific responsibilities also included all infrastructure procurement, resource acquisition and management (20+ staff), Exec reporting, planning and Risk & Issue Management. Added further value through definition and agreement of supporting Service Management framework. -
Senior Project Manager (Barclaycard It)Barclays Dec 2006 - Oct 2007Accountable Senior Project Manager for £1.8m Ab Initio / Teradata Data Warehouse development for new (Joint Venture) Barclaycard & Argos / Thomas Cook Credit Cards. Delivery was achieved to plan and budget against a very sensitive commercial deadline. Also fully accountable within Barclays for overall IT Programme Financial Management for the Joint Venture (JV) development (£3.6m), and responsible for all related IT Governance, Compliance and Executive reporting.Definition and IT delivery accountability for the Joint Venture Day 2 Project, implementing the first enhancement release (including a Loans facility) onto First Data VisionPlus platform.
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Senior Project Manager (Barclaycard It)Barclays Dec 2005 - Nov 2006Senior Project Manager within the Barclaycard Card Platform Programme, which defined the IT strategy for migrating card processing from the current Triumph platform, onto the First Data VisionPlus system. Specific accountability for the Data Migration Workstream (including the core card processing system and supporting “surround” processing systems), defining the overall strategy, delivery plans, contracts and cost models (circa £6.2m) with the Supplier & Business areas.Also fully accountable within Barclays for the overall IT Programme Financial Management for Card Platform Programme (2006 spend £5.2m), and responsible for all related IT Governance, Compliance and Executive reporting.Defined the strategic Service Model for the target IT supply chain across both the Barclays and FirstData operational environments. The Service Model was accepted by the programme Senior Executive and has since been used as a best practice model for other Barclay’s services.
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Project Manager (Central It Area, Aligned To Barclays Capital)Barclays Jun 2005 - Nov 2005Senior Project Manager accountable for managing a Portfolio of (20+) Projects for Barclays Capital (Barcap), primarily providing SWIFT transaction capability to Barcap offshore offices.Project size varied from £20k to £1.8m, with responsible Project Managers located across Barclays sites in the UK, and Business Client Managers across the Globe – excellent communication and organisational skills were therefore essential in the role.Key success was increasing the Barcap Customer Satisfaction rating by 20% in the Central IT area delivery capability – achieved by greatly improving Project controls & RAIDS, cost management (delivery and operational) and Project reporting.
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Senior Project Manager / Programme Manager (It Service Management)Barclays Jul 2003 - May 2005Accountable for managing a Portfolio of (40+) Projects across the Barclays Group. Team size varied from between 5 & 15 contract & permanent PMs. Project size ranged from £1k to +£10m.Programme Manager accountability for WAR (Business Continuity) solution for the new Barclays Headquarters. Role involved full Programme definition and working with Supplier (IBM) to deliver fully operational service. Dev costs / 1st year opex +£5.1m.Accountable for a major Service Improvement initiative for Barclays Wealth. Role defined 12 workstreams covering system, operational, process AND cultural change. Results = service availability rose from 62% to 98%, system response times reduced by over 50% and Client satisfaction increased by over 40%. Success recognised via Exec award.Accountable for creating Change Delivery function within Service Management area. Built capability (inc all support processes and governance requirements) and had delivery team in place (18 ftes) within 2 months.
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Senior Service Transition Manager (It Service Management)Barclays Jun 1998 - Jun 2003Accountable for managing Team of Service Acceptance Managers (20+) charged with protecting the operational stability of Banks core application processing systems (operational budget impact of +£700m pa).The role defined specific operational criteria that the Project delivery areas had to meet before change could be released into the production environment. Also defined the target Service Management framework (based on ITIL standards).Specific sole accountability for the definition and acceptance of various key Bank services, including: Anti Money Laundering; Barclays Retail Internet Banking; Enterprise Data Warehouse; Customer Personal Financial Summaries; and Customer Intelligent Communications.Responsible for the continuous improvement of the Service Acceptance process on behalf of the ITSM Executive, and all associated communications to the wider Bank IT Executive. Executive award received for the service design and delivery of the Anti Money Laundering service.
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Senior Service Level Development Manager (It Service Management)Barclays Jul 1997 - May 1998Managed a Team to define and implement Service Level Agreements (SLAs) for the Bank’s key shared operational services, including Branch Accounting and Customer System - the Bank’s main UK accounting & Customer management services (with combined operational budget of +£200m).Accountable for defining and agreeing the overall structure of the SLAs with the Business & IT Executive and then negotiating content, measures and reporting for individual agreements and associated Supply Chain service maps.
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Project Manager (It Service Management Change Programme)Barclays Mar 1996 - Jun 1997Accountable for the definition and implementation of the Service Acceptance process within Barclays. Role involved negotiating & agreeing the acceptance requirements for ALL operational areas, then defining the end to end process by which delivery Projects must fulfil these requirements.Responsible for updating the Barclays IT development standards to include the new acceptance process and subsequent communications to IT Executive and 2000+ delivery resources.Delivered step change improvement in the implementation of new systems and services within Barclays by focussing on Non Functional as well as Functional requirements in a Project delivery.
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Operational It Manager (Barclays Registrars)Barclays Jul 1991 - Feb 1996Managed the User Acceptance Testing & Implementation Team, responsible for accepting all IT and Business (Operational) Change (annual delivery budget of £30m). Specifically authored the Barclays Testing Strategy document for the CREST Programme, which was signed off by the Stock Exchange.
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Various It Development Roles (Central It Development Area)Barclays Sep 1984 - Jun 1991Various roles including Cobol Programmer, Systems Analyst, Business Analyst, Test Manager & Development Team Leader, working on various Bank Systems and Services.
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Various Clerical Roles In Barclays RegistrarsBarclays Feb 1979 - Aug 1984Various Clerical roles in Barclays Registrars
Nick Shennan Skills
Stakeholder Management
Financial Services
It Strategy
Project Delivery
User Acceptance Testing
Program Management
It Service Management
Sdlc
Negotiation
Operations Management
Financial Risk
Itil
Projects
Integration
Change Management
Prince2
Mergers And Acquisitions
Project Portfolio Management
Project Planning
Strategy
Data Center
Management
Testing
Service Management
Data Warehousing
Banking
Project Management
Leadership
Business Process
Governance
Credit Cards
Business Transformation
Finance
Team Management
Budgets
Sharepoint
Business Continuity
Data Migration
Infrastructure
Portfolio Management
Business Analysis
Business Process Improvement
Service Delivery
Outsourcing
Programme Delivery
Risk Management
Vendor Management
Offshoring
Requirements Gathering
Resource Management
Nick Shennan Education Details
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Caldy Grange Grammar
Frequently Asked Questions about Nick Shennan
What company does Nick Shennan work for?
Nick Shennan works for Quo Tam Solutions
What is Nick Shennan's role at the current company?
Nick Shennan's current role is Recovering from cancer, but still hopefully... on the golf course, out fishing or in Spain!.
What is Nick Shennan's email address?
Nick Shennan's email address is ni****@****m.co.uk
What schools did Nick Shennan attend?
Nick Shennan attended Caldy Grange Grammar.
What skills is Nick Shennan known for?
Nick Shennan has skills like Stakeholder Management, Financial Services, It Strategy, Project Delivery, User Acceptance Testing, Program Management, It Service Management, Sdlc, Negotiation, Operations Management, Financial Risk, Itil.
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