Nick Slessor Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Manila

Sydney, Australia

Sydney, Australia

Willis Towers Watson (NASDAQ: WLTW ) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 countries. In this role I am accountable for the development and implementation of the International Operating Model to drive sustainable business growth. I lead a great team based around the globe, delivering a portfolio of key strategic initiatives.Responsibilities include: Strategic planning and implementation, business transformation, stakeholder management, global team leadership, cultural transformation, governance, process improvement, commercial management

Sydney

Alongside my work as COO, I was tasked with designing and delivering a robust 3 year transformation programme for the Asia Pacific region. I worked closely with the countries and regional stakeholders to develop the plan, mobilize delivery teams and execute, building operational capability, supporting aggressive growth plans and generating significant cost benefit.Responsibilities included:Strategy Development, facilitation, planning, programme team mobilisation and leadership, process management, technology projects, vendor management, RFP process management, stakeholder influencing and management, programme budget management

Australasia

I had responsibility for Operations, Technology, Compliance and Change, as well as leading a major business improvement programme which successfully addressed structural issues and optimised operational performance overall. Responsibilities included: Analysis, process improvement, organisational structure, staff coaching and development, compliance management and governance, I.T leadership and programme delivery, productivity savings, tender responses, negotiation, customer experience, BPO management

In this role I led operations for 3 businesses, managing a large team which included on and off shore customer service centres, admin support, branch network support and customer relations. Key achievements included leading the successful integration of 3 businesses, improving customer experience and building staff morale during a time of significant change.Responsibilities and Experience Included: Team Integration, Relocations, Technology Upgrades, Team Leadership, Staff Engagement, Culture Building, On and Offshore Process, Operational Excellence

Lead a team of Program Managers, Project Managers, Six Sigma Black Belts and Lean practicioners, driving a strategic portfolio of initiatives.

Bachelor Of Arts, English & History

Education record