As a mentor and qualified Level 3 Trainer & Assessor, I:• Serve as an approved IRSE and Network Rail Workplace Assessor, ensuring rigorous evaluation of Safety Critical Railway Engineering practices• Assess testing competencies and staff professionalism, maintaining the highest standards of quality and compliance in the rail industry• Evaluate and validate adherence to the latest SMTH requirements, promoting safety and operational excellence• Mentor engineering professionals, fostering skill development and career growth within the organization• Design and deliver comprehensive training programs to enhance technical proficiency and safety awareness among railway engineering staff• Collaborate with cross-functional teams to identify skill gaps and implement targeted learning initiatives• Utilize industry-leading assessment methodologies to accurately measure competencies and performance• Maintain up-to-date knowledge of railway engineering best practices and regulatory changes

Lead and mentor railway signalling maintenance, installation and testing according to NIR/NR standards.Highly experienced SMTH Licenced Technician, PICOP, Engineering Supervisorand Track Safety Coordinator.Hold competence in SMTH Core 1-5,9, and full correlation, SITH G110 - Author Checker & Tester/Lead Tester, MOD5Interim responsibility to manage and assist the Head of Engineering with Signal Engineering Business Development, S&T L&D, Compliance, and working closely with the Quality Management team and senior heads.

● Business Support Services● Experience of managing customer support on digital products, AWS and other Cloud based products.● Good understanding of ITIL practices● Delivered high level of service to customers in effort to build upon future relationships.● Improved internal processes and stimulated overall organisational efficiency by implementing sales funnel, streamline customer support and automated Cloud monitoring.

CAREER HIGHLIGHTS:★ Influenced, and selected to assist implementation of enhanced Asset Management System.★ Influenced committee to new policy in Fatigue Risk Management System within the Corporation and helped developed new safety procedures.● Accredited IRSE Fault and Maintenance Signalling Technician and licensed SMTH Tester since 2006 and Affiliate of IRO.● Section team leader of up to staff since 2010, overseeing the training, and professional growth of employees.● Qualified Engineering Supervisor, Track Safety Coordinator.

■ Engagement of staff to survey safety and welfare ■ Representing issues to senior management and safety board on a quarterly basis■ Investigate complaints / accidents, near misses, and other potential hazards and dangerous occurrences in the workplace and present findings.■ 2.5 years experience as Health & Safety Representative and delivering Risk Assessments and compliance in Safety Management Systems.■ Implemented new Standard Operating Procedure for vehicle roof racks and Fatigue Management Awareness.

CAREER HIGHLIGHT:★ Through deep budget analysis and investigation, saved 10.5% in costs within 1st year, negotiating maintenance contracts and overheads.★ Created deeper Shareholder engagement & promote professional standards throughout by forming a committee for feedback. BEST KNOWN FOR:● Delivering comprehensive, cost effective and customer focussed maintenance services● Oversee asset strategy in accordance with contractual obligations● Audit accounts and submit annual budget proposals to Shareholders● Safeguard Health and Safety● Ensure collaboration and good relations meet expectations● Evaluating and developing policy and procedures ● Lead, manage and measure performance of management"I would like to here-by recommend Nicholas Tzanos Smith to any potential employer. Nicholas has been known to me personally for going on 10 years and I have always found him to be honest in all and any dealings, of good integrity and trustworthy. He has always been helpful, willing to get involved and of an extremely helpful nature."Philip MooneyChair of Horizon Buildings Tenants/Residents Association.

CAREER HIGHLIGHTS★ Selected to photograph Darren Clarke's Homecoming win of The Open Championship 2011 on behalf of the Royal Portrush Golf Club● Business Development, Marketing and SEO analytics● Carefully maintained over £10,000 worth of studio equipment.● Explained price and package details to customers.● Conducted all photo shoots in a calm and professional demeanour.● Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Assisting the Technician and Technician Officer to maintain the signalling infrastructure to ensure that it meets the requirements of the operational railway in a safe, reliable, efficient and cost effective way.

CAREER HIGHLIGHT:★ Assisted with commissioning of Odyssey Bowl Complex● Supported Manager in improving operations and resolving technical issues.● Supervised team of 12 employees, overseeing in-house training, and professional growth of employees.● Adeptly handled front desk, generating £360,000 in sales revenue annually.● Implemented and monitored databases to keep track of all company inventory.