Nick Smith Email & Phone Number

Teamwork and collaboration.Leadership.

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  Information Technology Analyst

  C-Lock Inc.

  Aug 2019 - Present - United States

  1. **System Maintenance and Support:** - Monitor and maintain the organization's IT infrastructure, addressing hardware, software, and network issues. - Provide technical support to end-users, resolving IT-related problems.2. **Data Management:** - Manage and secure organizational data, ensuring data integrity, confidentiality, and availability. - Implement data backup and recovery procedures.3. **Software and Hardware Implementation:** - Install, configure, and upgrade software applications and operating systems. - Evaluate and recommend hardware and software solutions to meet organizational needs.4. **Security:** - Implement and maintain security measures to protect systems and data. - Monitor for security breaches and conduct regular security audits.5. **Documentation:** - Create and maintain documentation for IT processes, procedures, and configurations. - Develop user guides and training materials.6. **Collaboration:** - Collaborate with other IT professionals and departments to implement IT projects. - Provide technical expertise and support for cross-functional projects.7. **Analysis and Troubleshooting:** - Analyze system performance and user requirements to optimize IT systems. - Troubleshoot hardware and software issues, providing timely resolutions.8. **Upgrades and Innovations:** - Stay updated on emerging technologies and trends. - Propose and implement system upgrades and innovations to enhance organizational efficiency.

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  Miami University

  Computer Science