Nick Sng Email & Phone Number

Los Angeles, California, United States

• Led the end-to-end design process, utilizing wireframes and prototypes to inform 0 to 1 development of an online college marketplace; achieved user engagement with nearly 500 users, 400+ listings, and 80+ successful transactions within 6 weeks of launch. • Designed and implemented a social media sharing feature, incorporating timely user prompts and delightful animation. This strategic approach significantly enhanced platform discoverability, driving 40% of total user acquisition. • Conducted user research through user interviews to identify key pain points around buying/selling items on campus; utilized personas and journey mapping to inform design decisions. • Collaborated with back-end developer to launch a mobile and web-responsive marketplace integrated with 3rd party APIs. • Teamed up with Product Marketing Manager to strategize beta testing and user onboarding, resulting in over 200 user sign-ups within first week of launch.

• Conducted comprehensive user research through surveys and interviews for a new alternative protein directory, translating gathered data into actionable design criteria using affinity diagrams. • Led the design and development of a discussion board interface, balancing tradeoffs between aesthetics, functional requirements, and technical constraints. • Synthesized research insights to develop user personas, user flows, and wireframes, ultimately informing key design decisions and value proposition for the directory. • Partnered closely with co-founder to create a branding and style guide, aligning with the company's core values and mission; employed color psychology and ensured alignment with WCAG 2.0 accessibility guidelines.

• Rapidly prototyped a complex, multi-faceted student accommodation super-app, prioritizing user-centric design and intuitive navigation to enhance information discoverability and ease of use across features such as social feed and payment gateways. • Designed a web-based admin CMS for the mobile app with an emphasis on user-centered design, enabling easy navigation and efficient task flows for administrators. • Developed and maintained a design system, employing reusable components and patterns to ensure UI consistency across mobile and web platforms while accelerating the design-to-development process. • Iteratively refined the mobile app prototype by leveraging insights gathered from usability testing sessions with students, focusing on optimizing user flows and interface elements.

• Led a team of 20+ sample handlers and PCR analysts to test 10,000+ COVID-19 samples• Assisted the Lab Manager in overseeing and managing the operations of a team of sample handlers and PCR analysts to ensure smooth operations for COVID-19 testing • Performed laboratory duties such as receiving samples, analyzing PCR results, releasing reports, and troubleshooting of liquid handling machine

Singapore

• Adhered to Good Clinical and Laboratory Practices, meticulously processing biological samples from clinical trial subjects in line with standard operating procedures.• Promoted to an extended role to co-manage lab operations in tandem with the study coordinator, underscoring trust and leadership capabilities.• Onboarded and mentored new team members, providing oversight and guidance in executing their responsibilities.

Singapore

• Obtained Young Scientist’s Symposium Poster Award (one of eight recipients) for research on Triple Negative Breast Cancer (TNBC) • Performed general laboratory duties such as preparation of buffers, reagents, and maintenance of equipment • Conducted research on TNBC under the guidance of a postdoc using methods including western blot, ligation and transformation of plasmid, plasmid extraction and purification, polymerase chain reaction, flow cytometry analysis, and NanoDrop protein analysis • Identified novel combination drug therapy that specifically targets TNBC cells and elucidated its mode of action

Bachelor Of Arts - Ba, Psychology

Other; Core Credential Of Readiness, Pass With High Honors

CORe (Credential of Readiness) is a 150-hour certificate program on the fundamentals of business from Harvard Business School. CORe is.

Psychology

Diploma Plus In Applied Psychology

Diploma In Biomedical Science, Diploma With Merit