Nick Stals work email
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Nick Stals personal email
I studied English Language and Culture at Utrecht University in the Netherlands taking a major interest in creative writing and literature but also in basic linguistics. Through the Harting Programme, I spent one year at Bangor University in Wales which was the best time of my life. Right now, I have just moved back to the Netherlands and have finished my ambition to publish my own book. As I continue to work on my writing, I would like the opportunity to improve my skills in the Writing and Editing industry.
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Customer Support SpecialistExactLimburg, Netherlands -
Self-Published AuthorSelf-Employed Jul 2017 - PresentGavle, SwedenIt has long been my ambition to write a book and now it's done! A Lozano Occasion is the first book in a series I have planned to write. The Lozano family contend with the law and criminal elements in Scranton, Pennsylvania during the Prohibition era.The entire book has been a product of my own work except for the cover design. I wrote, researched, edited and published the book learning everything along the way from typography to marketing. Check out my website as well if you're interested in some of my short stories which you can download for free.
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Shift LeadSecuritas Nederland Dec 2018 - Dec 2022GeldropAdditional role which makes me responsible to lead work shifts. In this role I make sure that shifts run smoothly and that KPIs for that shift are met as much as possible with regards to service level, average handling time of inbound calls, wait times for inbound services, and adherence time of employees. Required tasks include coaching colleagues in regards to handling telephone calls, acting as a central source of information for colleagues with regards to client company protocols and other information, and supervision of daily company protocols. -
Customer Service RepresentativeSecuritas Nederland Nov 2017 - Dec 2022GeldropInbound customer support via telephone, text messaging and email for hundreds of client companies ranging from housing corporations to engineering companies.
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Call Center AgentSykes Assistance Services Corporation Apr 2015 - Mar 2016Edinburgh, United KingdomAt Sykes, I worked the phone in Dutch and English for a major international credit card company. I handled issues regarding corporate credit cards ranging from faulty and stolen cards to verifying fraudulent use with clients. -
BacklinerTeleperformance May 2013 - May 2014Lisbon, PortugalBy April I had distinguished myself as a senior agent with lots of technical and procedural knowledge which led to a transition as backliner in May of the same year. During my work I have learned soft skills to engage with customers and have grown personally as a more stress-enduring worker. I have maintained my meticulous work methods which has helped me to be more on point with day-to-day operations of call center work. -
Customer Service AgentTeleperformance Portugal Jan 2013 - May 2013Lisbon Area, PortugalI started out in the after-sales Dutch Philips project in Portugal with a large group. We all had minimal experience in call centers and limited training in the products we were going to work with.
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Volunteer BloggerGrads.Co.Uk Oct 2012 - Jan 2013Blogging for graduates and students. A great way to reach an audience and keep on top of my writing skills.http://blog.grads.co.uk/author/nick/ -
Dutch Language TutorBangor University Sep 2010 - May 2011Bangor, Gwynnedd, WalesThis was a requirement of the Harting Programme which allowed me to study at Bangor University for one year. I worked with one other Dutch tutor from the University of Groningen and we taught basic conversational Dutch to 16 British students (mostly students of German) during our first semester and more advanced grammar to 6 of those students during the second semester.
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Administrative EmployeeHiltrac B.V. Oct 2006 - Aug 2008Hiltrac at the time was a small 4 or 5 man company selling auto parts to customers and wholesale dealers. Activities included mostly processing customer orders and invoices but also some legwork in the warehouse. I helped to streamline the warehouse processes and occasionally dealt with customers when other employees were out on business.
Nick Stals Skills
Nick Stals Education Details
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English Language And Literature/Letters
Frequently Asked Questions about Nick Stals
What company does Nick Stals work for?
Nick Stals works for Exact
What is Nick Stals's role at the current company?
Nick Stals's current role is Customer Support Specialist.
What is Nick Stals's email address?
Nick Stals's email address is ni****@****ance.pt
What schools did Nick Stals attend?
Nick Stals attended Utrecht University.
What are some of Nick Stals's interests?
Nick Stals has interest in Creative Writing, Music, Literature, Gaming.
What skills is Nick Stals known for?
Nick Stals has skills like Writing, Microsoft Office, Social Media, Computer Hardware, Driving License, British English, Facebook, Twitter, Reddit, Linkedin, American English, Academic Writing.
Who are Nick Stals's colleagues?
Nick Stals's colleagues are Sohail Malik, Marleen Buitendijk, Roha Shahid, Kien Do, Jannick Richardson, Chat Ming Yoon, Ernst Leeflang.
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Nick Stals
Amsterdam1hotelspecials.nl -
Nick Stals
Haarlem2hotelspecials.nl, yesty.nl -
1gmail.com
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