Nick Stauffer Email & Phone Number

Mundelein, IL, US

Chicago, Illinois, US

• Spearheaded change management and training for a global digital marketing transformation, impacting 1,000+ marketing employees, including the development of an interactive digital playbook, virtual training sessions.
• Designed and established standardized project management templates to expedite transformation projects, foster consistency, and mitigate risk.
• Implemented process improvements across the enterprise, including automation of the manual severance agreement creation process.
• Collaborated with cross-functional teams to identify areas for process improvement and led change management efforts to ensure adoption of new processes and technologies.
• Created a communications strategy for enterprise transformation team to facilitate global engagement.
• Developed and executed project plans to successfully implement transformation initiatives within established timelines and budgets.

Chicago, Illinois, US

• Collaborated with stakeholders and executives to establish project goals, milestones, and timelines, ensuring adequate resourcing for timely and effective completion of projects.
• Proactively identified and mitigated project risks by working closely with respective teams and owners, preventing potential delays.
• Facilitated regular project team meetings to foster alignment, address concerns, and mitigate risks.
• Developed comprehensive change management materials, including presentations, pitch decks, video training, and documentation, to support project launch and ensure successful adoption.
• Created a streamlined digital intake process for the newly established HR Project Management Office, using Smartsheet and Asana.
• Selected to lead the COVID testing program for the Global Leadership Meeting attended by the organization’s senior leaders, showcasing strong leadership and organizational skills.

Austin, TX, US

• Formulated sales and marketing strategies aimed at penetrating the small, medium, and large enterprise segments.
• Produced a range of sales collateral such as pitch decks, overview guides, and one-pagers to boost sales.
• Conducted product demonstrations and training sessions to facilitate client acquisition and onboarding.

Batavia, Illinois, US

• Spearheaded the development and improvement of all store operations training programs, resulting in increased employee engagement and enhanced customer satisfaction.
• Developed and implemented innovative initiatives that elevated internal/external customer satisfaction, while championing employee development programs and fostering positive work environments.
• Collaborated with cross-functional teams to assess ongoing and future training and development needs, ensuring alignment with business objectives and priorities.
• Created and delivered engaging learning content using multiple modalities, including in-person and remote workshops, webinars, and virtual instruction, to effectively meet the needs of diverse audiences.
• Led end-to-end learning and development, process improvement, and internal customer satisfaction projects, consistently delivering high-quality results within scope, schedule, and budget constraints.
• Revitalized outdated training programs using Adult Learning Theory and the ADDIE instructional design model, resulting in more effective and relevant content.

Batavia, Illinois, US

• Provided direct support to over 50 regional project leads to ensure compliance with legal regulations and timely achievement of project milestones.
• Developed eLearning-based training programs for newly hired and promoted store employees.
• Transitioned employee orientation from in-person to virtual to comply with COVID-19 social distancing protocols.
• Established four seasonal and temp positions to ensure stores were adequately staffed during pandemic.
• Created, revised, and communicated company policies and procedures in response to evolving business processes.

Batavia, Illinois, US

• Collaborated with both internal and external legal counsel to streamline the recruitment process by implementing the company’s first applicant tracking system (ATS) for all stores.
• Revamped the monthly 1:1 template and process, which was nationally adopted by store managers, district managers, and directors of operations.
• Surpassed district and company goals/KPIs for shrink, turnover, customer experience, labor, and compliance.
• Reduced costs for property maintenance and equipment by identifying and negotiating with vendors.
• Managed the succession planning process by identifying and mentoring future leaders and creating individual succession plans for career advancement.
• Led the entire process for new construction and remodel store projects.

Batavia, Illinois, US

• Shadowed District Manager and performed District Manager tasks and responsibilities. Gained an in-depth understanding of the role and what was required to achieve success.
• Developed an interactive presentation, participant/facilitator guides, and break room poster to train employees on providing and receiving effective feedback.

Fayetteville, AR, US

• Promoted academic success through organized programming and personalized student assessment.
• Addressed students' physical, mental, and personal needs.
• Fostered a community-centered living environment.
• Encouraged involvement among residents in a way that supported the mission of the University and the Department of University Housing.

Bachelor Of Business Administration - Bba, Organizational Leadership

Bachelor Of Arts - Ba, Political Science