Nick Wright Email & Phone Number

Kirkland, Wa, Us

Remote, Us

Backed by A-List investors, GoodShip is transforming the way shippers manage, procure, and think about contract freight. Check us out at goodship.io!

Union City, Georgia, Us

Union City, Georgia, Us

• Grew revenue on Stord’s largest enterprise account by more than 2x by implementing tooling to strategically adapt to a rapidly changing market.• Manage a team of 6 Account Coordinators, conducting regular 1:1 meetings regarding performance, well-being, and growth.• Partnered with internal teams to strategize pricing and negotiate two successful RFPs which resulted in Stord’s largest account increasing its contract revenue by 86% from 2021 to 2022.• Assist teammates by providing tools and data to allow for more analytical and deliberate decision-making across all accounts.• Direct weekly and bi-weekly meetings with external stakeholders to discuss performance and maintain a healthy relationship.

Seattle, Wa, Us

• Led Convoy’s account team for one of the largest CPG companies in the world. Served as the strategic ‘on-site’ account manager on behalf of Convoy and participated in the customer’s strategic initiatives and pilots.• Grew account shipment volume by 75% from 2019-20 through the execution of one of the largest RFP awards in Convoy’s history.• Conducted monthly and quarterly reviews with senior customer stakeholders to deliver insights and discover new opportunities.• Directed the execution of each End-of-Quarter push for the account, a key measurement of success with the customer. In 2020, Convoy had its most successful year with the customer’s EOQ goals.• Developed and executed against long and short-term account plans.

Seattle, Wa, Us

• Managed Convoy’s Drop-Hook program for the company’s largest enterprise customer. Built processes and grew the program from the ground-up, from zero shipments to over 1200 per week in under a year with trailer pools operating at over 15 of the customer’s biggest facilities.• Trained and managed a team of more than 20 Operations Associates at a new Convoy office in preparation for the largest RFP contract in the history of the company. Served as the customer escalation point while managing the team and simultaneously handling day-to-day responsibilities.• Created and implemented a process to manage the most complex ship site within the customer’s supply chain network and worked closely with internal finance and programs teams to pull operational levers in order to increase the efficacy of the challenging shipping lanes.• Worked alongside multiple internal teams to pilot projects and incorporate innovative strategies into shippers’ operational procedures to ensure an unparalleled experience for our customers.• Selected to be the senior member of the Convoy operations team dedicated to the company’s largest account. Convoy was named both “Innovation Carrier of the Year” and “Club Channel Carrier of the Year” in Spring of 2019 by the customer.• Engaged with stakeholders of an industry-leading company in on-site and off-site meetings to provide data driven insights, shared operational wisdom, and collaborated on future planning for the Convoy-shipper relationship.• Helped start Convoy’s first ever shared-work operations “pod” and have since assisted in directing day-to-day operations for over 30 of Convoy’s top Enterprise accounts, handling responsibilities including new customer onboarding and management, process standardization, data analysis, and customer relationship management.

Seattle, Wa, Us

• Managed relationships with clients through end-to-end reporting, delivered excellent customer service on all sides of the Amazon business, and provided visibility into optimizations being made to improve campaign success.• Communicated with C-Level Executive decision makers of the largest sellers and brands on the Amazon Marketplace to understand long and short-term marketing needs and goals. • Analyzed category and industry trends and data to strategize and set up accounts and campaigns based on KPIs and growth goals of sellers in order to meet objectives as quickly as possible.• Problem-solved campaign and seller-support issues, working with Amazon policy and product teams to keep campaigns on track.• Educated clients on digital marketing products and, based on needs and goals, developed strategic solutions to help grow their brands.• Operating as a consultant to the client, presented and negotiated proposals for campaign extensions and budget increases to continue growing accounts.

Seattle, Wa, Us

West Hollywood, California, Us

Assisted Houzz customers with placing new orders on Houzz, while working with vendors and manufacturers to answer product questions. Responded to Houzz customers and vendors in order to resolve issues regarding orders placed on Houzz. Worked with both vendors and Houzz Account Managers to improve vendor performance and ensure an exceptional buying experience. Contacted and engaged vendors on how to properly use the online platform to solve problems and avoid potential issues.

Atlanta, Georgia, Us

Recruited and placed technical professionals for global technology companies, including Amazon, T-Mobile, and Microsoft. Extensively cold-called prospective candidates and clients nationwide, researched recruiting targets, coached candidates through interview process, negotiated compensation agreements, and met with clients.

Seattle, Wa, Us

-Got to know Potential Student Athletes (PSAs) and their friends and families on a personal level and assessed how well they would fit into the UW Football program.-Worked to sell PSAs on Seattle and The University of Washington as a potential home for the next four years of their life.-Sold PSAs on the UW Football program and all the benefits of being a part of the tremendous tradition that is Husky Football.

Everett, Wa, Us

-Handled front-desk operations while also providing a positive experience to customers via email, over the phone, and in person.-Learned to navigate the Glitner ticketing system used to access and select ticket options.-Forged lasting relationships with customers and ticket holders to help make their experiences with the AquaSox as memorable as possible.-Interacted with players and handled clubhouse mail -Continued to heighten proficiency with Microsoft Office Suite.

San Diego, Ca, Us

-Offered unmatched customer service to guests upon arrival and throughout their stay.-Provided a welcoming and friendly atmosphere in front of the hotel as the first interaction guests encounter.

Us

Served as fourth in line to lead the fraternity as President if needed. Worked with other members of the Executive Council to ensure the chapter was being led in a positive direction. As Secretary, was in charge of taking notes at chapter meetings, putting together applications for awards from the national fraternity along with the University of Washington's IFC, as well as being a calm and presentable leader for our chapter. The Pi Kappa Phi chapter at UW recently won numerous awards at the annual Mid-Year Leadership Conference in January, including three of the seven major awards that chapters nationwide are eligible for. Our chapter followed this up in February with four UW IFC awards from the 2014 calendar year, including Most Outstanding Academic Programming, among the 30 fraternities on campus.

Us

Bellevue, Washington, Us

-Developed branch boundaries for over 200 Expeditors branch locations worldwide to be used as a part of an innovative strategic pricing tool that will be utilized by employees at branches as well as headquarters. -Was able to complete a project that had been at the top of many departments' project list for years in the past.-Collaborated with experts in SQL, leaders in analytics, and managers of branches and regions worldwide to ensure validity of boundaries and locations.-Used insight and problem solving to learn and become an expert in Quantum GIS program in order to complete the project.-Learned many details from the everyday operations of Expeditors' Air Product Development team, and was fortunate enough to work with managers and executive level employees within the company.

Bellevue, Washington, Us

Began with Expeditors as a summer intern in the Sales and Marketing department at the corporate headquarters. Was given responsibilities that included editing the internal webpage for the company that would be accessible to employees around the world. Gained extensive experience with Lotus Notes, all MS Office products (particularly Excel and Outlook), the company CRM, and experienced working in a professional environment at a large company. Among the work done at Expeditors, was tasked with competitor research and the development of a pilot report on Competitor Analysis in the U.S. market. Put together the report, utilizing MapPoint and PowerPoint softwares to simplify data representation, and presented the report to a Regional Manager at the San Francisco office via teleconference. After the pilot report was presented and analyzed, the Regional Manager approved widespread use of competitor research reports throughout the world, and passed the project on to software and data analytics experts to perfect a company-wide format for the reports to be accessed.

Took part in the same January internship program as the year before, in early 2011 of my senior year, and once again worked full-time in a professional environment.Reviewed case files and made notes for the Deputy City Attorney, learned civil law process, and had the opportunity to witness numerous hours of in-session court.

Took the opportunity to do a full-time internship throughout the month of January for school credit my junior year of high school.Learned the basics of Microsoft Excel, helped develop marketing strategies for the upcoming season's promotions, and learned how to dress and act in a professional environment for forty hours per week.

Bachelor Of Arts (Ba), B.A. Psychology

Business Administration