Sr. Director Of Operations
Current
Jul 2024 - Present
AeroLeads people directory · profile
Nick Thomson Email & Phone Number
Operations | Customer Experience | Strategist | White Space | Marketing | Digital | Sales | Purchasing
at
GLS North America
3 work emails found
@ford.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Operations | Customer Experience | Strategist | White Space | Marketing | Digital | Sales | Purchasing
Location
United States, United States, United States
Who is Nick Thomson? Overview
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Quick answer
Nick Thomson is listed as Operations | Customer Experience | Strategist | White Space | Marketing | Digital | Sales | Purchasing at GLS North America, based in United States, United States, United States. AeroLeads shows a work email signal at ford.com and a matched LinkedIn profile for Nick Thomson.
Nick Thomson previously worked as Sr. Director of Operations at Gls North America and Retail Marketing Manager at Ford Motor Company. Nick Thomson holds Executive Mba from University Of Michigan - Stephen M. Ross School Of Business.
Company email context
Email format at GLS North America
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{first_initial}{last}@ford.com
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AeroLeads found 3 current-domain work email signals for Nick Thomson. Compare company email patterns before reaching out.
Profile bio
About Nick Thomson
Working for GLS North America as a Senior Director of Operations running the Stellantis Account. Executive MBA graduate from Stephen M. Ross School of Business at the University of Michigan. Alumni of Central Michigan University, involved in the Tennis Program and a member of the business fraternity Phi Chi Theta.
Listed skills include Customer Service, Purchasing, Microsoft Office, Microsoft Excel, and 18 others.
Current workplace
Nick Thomson's current company
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14 roles
Nick Thomson work experience
A career timeline built from the work history available for this profile.
Retail Marketing Manager
Feb 2024 - Jun 2024
Sales & Cx Field Operations
- Chosen to lead Lincoln Sales Organization Field Operations, retained previous position responsibilities, expanded direct reports.
- Accountable for delivering sales objective over 100,000 vehicles in 2023 for the first time since 2019, currently on track to exceed objective.
- Responsible for overhauling Certified Pre-Owned Program, all shop & buy demand generation for 650+ retailers, Sales and Ownership NPS, all national & regional sales communications, sales representatives workload.
May 2023 - Mar 2024
Us Lincoln Experience Owner - Ownership
Promoted to lead the US Lincoln Ownership lifecycle. In this new position, I'm responsible for operationalizing, sustaining, and continuously improving Macro and Executable Experiences along the ownership (e.g. Pickup & Delivery, Reserve a Ride, Custom Fit Loaners, Effortless Charging, etc.) phase of the luxury client lifecycle, for both ICE and BEV.
Mar 2022 - Mar 2024
Network Transformation Coordinator
Appointed by The Vice President of North America Sales. Transforming how Ford Motor Company will conduct business in the near future. Working on Ford's Future of Distribution strategy in collaboration with the Board of Directors.
Jul 2021 - Mar 2022
Mobile Service Manager
Dec 2020 - Jul 2021
Fcsd Marketing - Customer Experience Activation Manager
Responsible for launching all Customer Experience initiatives to field organization from pilot to national scale. Currently launching Mobile Service for Ford Motor Company. All other projects are confidential until launch.
Jun 2019 - Dec 2020
Digital Marketing Manager
- Responsible for the Philadelphia Region 113 Dealer Body Close Rate and all Marketing Associated with their websites.
- Facilitate digital meetings at a dealership level to install processes at the dealership that aim at improving sales, close rate, and efficiency and include ZM’s/DPMso Communicate the value of having a BDC to a.
- Become a digital resource for our dealers
- Be the main point of contact for FordDirect for insight into regional priorities
- Provide easy to read digital report card by dealer to ZM’s/DPM’s on monthly cadence to review leads, close rate, efficiency, LRT, 5 key drivers
- Create high impact list of dealers on a monthly basis to show ZM’s/DPM’s where largest area of opportunities are (example highest lead volume with lowest close rate vs. Region obj)
Sep 2018 - May 2019
Oct 2017 - Aug 2018
Ford Customer Service Division Zone Manager
Responsible for 13 dealership service departments in the greater Allentown PA region. Responsibilities include: - Parts Purchases; 6% YoY Growth - Dealer Retail and Internal Sales; 6% YoY Growth - Customer and Dealer Satisfaction - Facilitating Customer Experience Movement - Improving Time to Complete Service - Managing Service Counterparts (15.
May 2016 - Sep 2017
Sales Zone Manager
Responsible for Marketing & Sales of 13 dealers in the Harrisburg PA region. Responsibilities include: -Managing a program sales goal of 9,000 new retail units, 2,300 Certified Pre-Owned (CPO) and exceeding a market share of 13.1 across my territory for the 2015 year. -Assisting in achieving a digital close rate of 15% for all leads from Ford Direct..
Jun 2014 - May 2016
Steel Resale Buyer
Enrolled in the FCG (Ford College Graduate) Program. 3 Rotations across different areas inside Ford Motor Company Purchasing department to develop and gain managerial skills for the future of the company. Rotation 1Steel Resale BuyerSourcing global programs to stampers and steel sources across around the world. Ensuring the constant flow of steel to Ford.
Jun 2012 - May 2014
Purchasing Intern - Global Exterior Operations
Developed cross shipping model (computer program), for fluid tooling sourcing.Model used by every buyer from group and expanding to entire purchasing section.Gap analysis, collected and reported data in commercial adjustments for multiple Body and Exterior commodities. Created visual supplier footprints for global purchasing management. Gained.
May 2011 - Aug 2011
Tennis Professional
Involved in tennis sales, improved sales of rackets 15% each year. Maintained inventory for the shop, helped move products to different clubs.Responsible for managing and teaching children, reacted to members wishes.
Jun 2007 - Aug 2010
3 education records
Nick Thomson education
Executive Mba
University Of Michigan - Stephen M. Ross School Of Business
Bachelor Of Science In Business Administration, Marketing Communications And Logistics Management
Central Michigan University
Education record
Brother Rice High School
FAQ
Frequently asked questions about Nick Thomson
Quick answers generated from the profile data available on this page.
What company does Nick Thomson work for?
Nick Thomson works for GLS North America.
What is Nick Thomson's role at GLS North America?
Nick Thomson is listed as Operations | Customer Experience | Strategist | White Space | Marketing | Digital | Sales | Purchasing at GLS North America.
What is Nick Thomson's email address?
AeroLeads has found 3 work email signals at @ford.com for Nick Thomson at GLS North America.
Where is Nick Thomson based?
Nick Thomson is based in United States, United States, United States while working with GLS North America.
What companies has Nick Thomson worked for?
Nick Thomson has worked for Gls North America, Ford Motor Company, and Birmingham Country Club.
How can I contact Nick Thomson?
You can use AeroLeads to view verified contact signals for Nick Thomson at GLS North America, including work email, phone, and LinkedIn data when available.
What schools did Nick Thomson attend?
Nick Thomson holds Executive Mba from University Of Michigan - Stephen M. Ross School Of Business.
What skills is Nick Thomson known for?
Nick Thomson is listed with skills including Customer Service, Purchasing, Microsoft Office, Microsoft Excel, Global Sourcing, Sales, Time Management, and Management.
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