• Designed, implemented, and maintained enterprise-level security solutions leveraging Palo Alto Networks firewalls, Cisco ASA, and other cutting-edge technologies.• Advised clients on security architecture design and implementation, specializing in Palo Alto Networks solutions.• Collaborated closely with cross-functional teams to develop and enforce security policies, procedures, and best practices.• Designed and deployed network security solutions, ensuring compliance with industry standards and regulatory requirements.• Provided technical leadership and mentorship to junior team members, fostering a culture of continuous learning and improvement.

• Overseeing more than 70 geographic locations and numerous projects, addressing technical challenges in network firewalls and proxy devices.• Ensuring compliance with SLAs for all critical incidents logged on the BMC Remedy portal and resolving them promptly.• Providing L3 support for FortiGate and Palo Alto NGFW Firewalls. Handling and assessing firewall change requests according to project requirements.• Diagnosing and resolving issues related to FortiGate and Palo Alto firewalls, including VPN, ACLs, NAT, web filters, and high availability.• Conduct the Annual Rule Review, strengthen firewall security, and perform High Availability testing for Firewalls.

• Set up and resolve issues for IPSec and remote VPNs, as well as Cisco Switches and Routers, Cisco ASA Firewalls, Palo Alto Firewalls, and Meraki Firewalls.• Handle configuration and troubleshooting of Site-to-Site VPNs involving ASA, Meraki, and SonicWALL firewalls.• Configure Remote VPNs on Meraki and ASA firewalls.• Conduct Proof of Concept (POC) to complete the technical evaluation of Cisco Umbrella.• Configure and manage Cisco Umbrella to safeguard employees from engaging with malicious content over the company's network.

• Perform daily device health checks for all Cisco routers, switches, and security devices.• Provide technical support to users experiencing computer difficulties.• Configure Cisco switches and replace faulty units as needed.• Collaborate with ISPs to resolve network-related issues.• Troubleshoot complex LAN infrastructure, focusing on routing protocols such as EIGRP, OSPF, and BGP.

• Responsible for troubleshooting of networking equipment across multiple sites.• Regular monitoring of network infrastructure.• Installing, mounting, cabling, and configuring Cisco routers and switches.• Supervised and performed installation of new IT network equipment and system software.• Remote troubleshooting and fault finding if issues occur upon initial installation.

• Setting up the network environment involves designing system configurations, overseeing system installation, and defining, documenting, and enforcing system standards.• Troubleshooting of networking equipment across various locations.• Supervising and performing the installation of new IT network equipment and system software.• Preparing and sending daily reports on downtime and utilization.• Installing, configuring, backing up, recovering, and upgrading Cisco routers and switches are also part of the role.