Nick Thwaite Email & Phone Number

Nationwide, USA

Century Services Group was established to set higher standards in the world of Major Events. Our management team has devised and executed operations at hundreds of major events throughout the country in Event Cleaning, Parking Management and Sustainability Services. We understand the many elements that need to fit together just right to make your event run.

United States

Most recent first: Super Bowl LVI, LIV, LIII and 2019-22 NFL Drafts - Sustainability and Community Projects Field Manager - NFL Green 2022 Coastal Carolina Fair - Cleaning Project Manager (Century) 2018-2022 Citadel Country Spirit Music Festival - Cleaning and Parking Project Manager (Century) 2013-2022 Belmont Stakes Racing Festival - Cleaning Project.

Foxborough, MA

• Responsible for managing the day-to-day operations of the 1.3M square foot open-air shopping center. Tasked with enhancing logistical and operational efficiencies while providing management oversight of contracted.
• Complete daily inspections and create work orders to correct routine maintenance deficiencies. Includes scheduling of painting, lighting repairs and other planned or preventative maintenance projects.
• Monitor the quality and execution of work performed by outside contractors for services including landscaping, snow removal, janitorial, IPM, construction and building maintenance.
• Entering and tracking work orders through BMS for in-house repair and maintenance technicians.
• Maintain files on work orders, proposals, invoices, permits and construction documents.
• Management of BEO’s for special events and coordination of set-up and break-down.

Belmont, Jamaica And Saratoga, NY

• Responsible for the management and direction of all aspects of daily, event and post event cleaning operations including facility inspections to meet quality assurance standards within a cross-functional work.
• Direct cleaning staff in preparing facilities for the start of each racing season and maintaining grounds throughout the year at Aqueduct, Belmont and Saratoga. Scope of work includes the cleaning of luxury suites.
• Supervise facilities staff at Saratoga including grounds work and general landscaping, painting, special event set-up/breakdown and coordinated maintenance work orders with on-site trades (electricians, plumbers and.
• Responsible for P&L report and development of $5.5M budget
• Responsible for hiring, training and scheduling of all employees
• Managed union and non-union multi-cultural workforce of over 130 employees as well as handle labor relations including comprehensive understanding of CBA and MOA language and terms

Saratoga Race Course And Various Special Events

• Managed and directed all aspects of Pritchard’s daily, event and post event/race cleaning operations. Was responsible for conducting daily facility inspections to meet quality assurance standards. Participated in all.
• Directed and scheduled PSEG cleaning service operations to meet client and contract specifications. (Over 120 supervisors and staff throughout several scheduled shifts running from 5am-1am)
• Established daily cleaning task assignments and overseeing the same with average attendance of 21,000+
• Worked with regional manager to improve account operations, P&L and QA measures
• Recruited, hired and trained all personnel
• Maintained supply inventories and kept equipment in working condition

Mansfield, MA

• Primary concentration on customer satisfaction and quality control
• Aggressive contract pricing to establish rapid business growth
• Continued contact with local municipalities as well as state government contract opportunities
• Annual forecasting with complete Profit & Loss responsibility
• Door to door marketing as well as warm calling of previous customers
• Formulating schedules to best fit customers needs while tactically planning for highest employee effeciency