Manager, Regulatory Operations Support
- Selected to curate a team overseeing state registration regulations and materials, mitigating risk and ensuring compliance.- Directed the design and maintenance of 200+ resources to support registration operations and otherdepartments with up-to-date protocols.- Streamlined project workflows and timelines with JIRA, Confluence, and Wrike.- Led interdepartmental efforts to alleviate company-wide pain points and streamline operational expenses. - Utilized Tableau reporting to identify operational shortcomings and pinpoint elevated regulatory riskh- Collaborated with Legal and Product/Engineering teams to develop advanced initiatives such as automation, rules engine, and record keeping.- Acted as a regulatory liaison for senior leadership across many departments.- Successfully managed numerous third-party relationships through recurring meetings, holding vendorsaccountable to agreed goals and metrics, resolving escalated issues, pinpointing compliance risks, andimplementing effective mitigation strategies.
