Nick Travis Email & Phone Number

Cincinnati, Ohio, Us

Led two teams of DevOps Engineers to drive our platform forward, encompassing many areas of platform engineering / DevOps: build and deployment tooling, monitoring and alerting, logging, artifact and software lifecycle management. Work with a dedicated product owner and leadership team to craft our short term plans and long term roadmaps, to enable our customers (developers, data scientists, and engineering managers) to deliver their best work to accomplish our business goals.Grow my teams expertise through mentoring and coaching, and networking/connecting team members with others who can help expand their skill set throughout the company.Improve our practices around reliability, scalability, and quality of our offerings - examples include how we manage upgrades to our clusters, internal Helm charts offering safe and scalable defaults, and zero downtime deployments across our Kubernetes services. High availability and flexibility go hand in hand with documentation and training to use our platform to its fullest extent.Enable cloud migration through readiness checks, training and documentation on our offerings, and support throughout the migration process.Evaluate new and existing technology products, trends, and vendors to solve problems for our platform, managing budget from planning through spending and contract negotiation.Technology Used: Microsoft Azure, Pivotal Cloud Foundry, Datadog, Dynatrace, Kubernetes, Helm, Github Actions, Harness, and related technology to all forms of DevOps delivery

Alexandria, Virginia, Us

Lead a team of four DevOps engineers to design, develop, and implement a cohesive application platform for developers and business owners. This platform consisted of internally developed systems, third party software, and SaaS solutions to provide an end-to-end supported experience.Platform engineering efforts- Local development patterns and template projects, CI/CD tooling, monitoring, logging, and alerting across a Kubernetes and VM platform both on-prem and in AWS.- Designed and implemented incident response suite with an SRE mindset - enabling teams to self-diagnose issues quickly and get full use of our platforms- Planned implementation of cloud migration with a multidisciplinary teamLead engagement meetings with development teams to raise mutual awareness of goals,upcoming work, and proactively seek feedback on our initiatives/productsManaged $1.2 million annual budget, balancing business needs and cost to provide theright solutions for internal and external customers- Led the review, negotiation, and migration between multiple CDN and WAFproviders, saving $800,000 over 3 years compared to prior vendors.Provide guidance on system architecture and capabilities to development teams andsupport proof of concepts for new solutions to meet organizational goals. Coordinated with our systems engineering, administration, database operations, and business teams for cross org projects around SSO (Okta), RBAC, and new/improved features for our stakeholders within our internal platforms (migrating from VMs to containers and micro services) as well as member-facing problems (e.g. caching premium authenticated content to serve over 600k requests for recommendations in a few minutes).Technology used: Datadog, Jenkins, Kubernetes (Rancher), Helm, Opsgenie, Sourcegraph, Speedcurve,AWS, Python, Bash, Fastly, Cloudflare

Alexandria, Virginia, Us

Responsible for operating, upgrading and monitoring the servers and infrastructure around the website and applications that run it. Day to day duties include management of f5 LTM, Windows and Linux server infrastructure, troubleshooting issues with applications from server to code level via monitoring, log analysis and application performance monitoring tools. Act as an SME for F5 LTM, deployment systems for Windows and Python projects, API gateway, and general troubleshooting of problems across our tech stack.Projects- Upgrade f5 load balancer from v10 to v11, including rewriting iRules and re-architecting traffic flow as part of larger projects for managing access and analysis of our web and API traffic. Managed upgrades from v11 through to v13- Managed migration from Incapsula WAF to F5 Silverline and Fastly CDN- Implemented developer facing tooling to help keep up-to-date for Python package releases (security or feature facing)- Created a package release system leveraging Git, Travis CI and Devpi to allow for easier package creation, validation, and release

Falls Church, Va, Us

•Standard job duties included working tickets assigned to our group after being passed off from the Tier I Helpdesk (troubleshooting workstations, printers, deploying loaner equipment, etc)•Supported our network/server teams by installing and monitoring equipment at the local level (specific experiences include racking and cabling NetApp backup appliances, Data Domain storage, Dell VM servers). Worked with NOC team for guidance or troubleshooting when needed to resolve local network issues. Performed relevant actions work on various building power/cooling outages•Maintained and optimized laptop build files used for all laptops built in Dallas Region and documented changes through email to all staff members•Increased knowledge of internal software (such as Entrust, ETV, Pointsec, etc.) and worked with federal and contract staff (from Tier I to III level) on resolving issues by providing information or assisting with troubleshooting•Increased knowledge of COTS software installation and troubleshooting, such as Microsoft Office, Internet Explorer, Mozilla Firefox, Adobe products (Flash, Acrobat, and Reader)•Trained new contract staff on processes within department, including HDD storage/destruction policy, use of Remedy ticket tracking software, and troubleshooting hardware and software issues•Supported closing pool operations through working a 2-month rotation in the closing pool and assisting with the daily operations as needed while not in rotation•Continued supporting HDD retention and removal process, as a POC for the team and trainer of the monthly contractor who would be handling the HDD cabinet•Support CSIRT by locating and documenting foreign hosts on the FDIC network•Acted as a POC for network printer issues for our Tier I Helpdesk and other Tier 2 team members•Continued to provide support for our process of erasing and reusing flash drives•Completed training for Windows 7 and Office 2010 first among all FDIC contractors

Washington, Dc, Us

•Optimized processes important to daily operations, including fleet printer management and reporting, new hire orientations, HDD storage and documentation, training material on select processes (new and improving existing), laptop build automation•Trained new DIT employees on various programs/processes required to complete jobs (Remedy, Pointsec, IAMS, building/deploying laptops and desktops, etc). •Monitored and resolved client issues via ticket queue and assignment from manager•Assisted other team members with special projects outside the "standard" scope of work

Richfield, Minnesota, Us

•Remained knowledgeable about computers department products, including laptops, printers, software, and other hardware in order to better assist customers•Performed repair work on computers (virus removal, hardware diagnostics and replacement, etc). •Coordinated team members to support the computers department and efficiently run the precinct.

• Installed and configured networking equipment including switches and IP telephony products at multiple sites in both McKinney and Birdville Independent School Districts. • Actively involved in the planning of equipment needs, coordination of project team members, and hiring of additional team members in order to complete project in a timely manner as well as to facilitate the use of high-level project members efficiently. • Advised clients of product needs based on their usage and reliability requirements.