Adelaide Psychological is a group practice committed to delivering excellent clinical outcomes.Our team of psychologists are dedicated and passionate about client care across a broad range of clinical conditions.My role in the practice is to provide a great client experience, provide strategic direction, evaluate new intiatives and oversee the growth of the practice.

As a new dad I realised there truly is no manual. All the help I found on being a parent was focused on caring for them in the first few years. And it was great. But it stopped.There were some big issues that really worried me. Bullying, making friends and learning to cope with emotions in an increasingly pressured world. When my son turned 3, I wanted to read ahead and know how to give him the very best out of life. I wanted to be proactive and learn how I could help him avoid these problems. Everyone was talking about emotions and mental health. I was amazed that there was nothing out there that actually told me what I can do to help him.That’s why I teamed up with Dr Don Tustin and created WeParent. Now I want to share WeParent with all parents, so everyone can benefit from having a psychologist in their pocket.

4SP are a social enterprise. Our mission is to change the landscape of the 3rd sector.The charity sector is reliant on grants and donations for funding. We will deliver a long term sustainable revenue stream for charity partners through commerce which will reduce the reliance on traditional funding sources.At 4SP our goal is to boost the overall size of the 3rd sector through bespoke collaborations with charity partners and ethical business.We believe individual charities can become self sustaining and grow to the size they need to solve their issue, not just reduce its impact. This is only possible through the power of cause marketing.If your looking for a new funding stream to compliment your current fundraising strategy please do get in touch.

Responsible for 25 sub teams in corporate travel sales.Overall management development and training.Trained and managed consistently strong performing team leadersDeveloping training protocols that delivered against all KPI'sMaintained excellent client relations, active management of £250K to around £3 million accountsCreation and implementation of travel policyDevelop and grow business 20 per cent per annumWorking in the best interest of clients, providing travel solutions, introducing disciplined cost control systems.Managed the SLA agreement for our clients, committed to responding to client inquiries within 2 hours. Ensured long term client retention and growth, by encouraging sales consultants to grow the account as the client grows.Setting the positive sales ethos, and culture for collaboration to achieve goals.

Strong performance in this role was valued by the organisation leading to a promotion to the corporate divisionManaging Leaders and Team LeadersDevelopment of sales strategies and programs for my branch managers.Active career planning.Creating a motivated and positive environment for the learning and development of sales consultants, resulting in a quantifiable increase in sales productivity.Setting sales scenarios to encourage sales consultants to be thinking on their feet and providing excellent customer service.Area I ran was Flight Centres most improved area of the business.

Developed and marketed tour packages.Planned staff development schedulesAs a young manager I grew a team of 15 bi-lingual Japanese tour guides. Responsible for rotoring staff, inspiring them them to deliver exceptional customer experience. Account managed JTB (Japan Travel Bureau) NTA (Nipon Travel Agency) JCT (Japan Corporate Travel)Managing logistics of drivers, guides and all other service requirements.Key client liaison for all Japanese inbound clients