Field Service Engineer
Whenever our customers - be it academic, pharmaceutical or industrial - need their Beckman instruments serviced, robust field service engineers (FSEs) must be prepared to quickly fix any problems customers have.• Recorded 106% of 2023 service revenue target. • Scored 100% on technical ability across 2022 and 2023 customer surveys. • Selected to lead 19-member team’s contract sale improvement after achieving 531% of individual sales target. • Through close collaboration with my team, I instilled my successful sales strategies, hosted communication workshops, and developed bespoke action plans to drive greater team revenue. • After one year in the role, new sales strategies yielded improved team contract revenue of 178%.