- Implementing APM solutions, infrastructure monitoring, and end user experience tools to keep our applications available and performing well- Skilled in root cause identification and analysis- Monitoring and analysis during load/performance tests- Monitoring and performance analysis of cloud applications running on PaaS and IaaSTools:Cisco AppDynamics; ScienceLogic, Statseeker, Riverbed SteelCentral tools, LiveAction, Infoblox NetMRI

- Network performance and capacity analysis- Troubleshooting (route/switch, WiFi, application)- Netflow configuration and analysis- VoIP Analysis- Log analysis & management using Splunk and IBM QRadar- Bluecoat ASG Proxy administration- Openflow controller-driven packet aggregation management (Cisco Nexus Data Broker) and ACI - Ixia VisionOne administration/implementation- Riverbed Steelhead WAN accelerator administration and implementation- Cisco IOS/Nexus OS configuration- Configuration managementTools used to help get the job done:- Riverbed SteelCentral suite (AppResponse , Transaction Analyzer, AppInternals, Aternity Portal) - ExtraHop- Netscout NGeniusOne- Ixia Vision Series packet broker- Aruba Airwave - Statseeker- LiveAction Netflow Analyzer- Infoblox NetMRI, Grid Management, and Configuration Management- CA Spectrum- Cisco UDP Director (Flow Replicator)- Splunk and IBM QRadar

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I rode bulls for fun and to feed my appetite for adrenaline. It's not that being a network and performance engineer isn't filled with some form of adrenaline...I still had to have something to do in the evenings.Although I don't ride regularly anymore I'll never let go of it fully. I will ride for exhibition purposes here and there.

Some success stories:- Implementation of Riverbed AppTransaction XPERT.- Elimination of waste by identifying unnecessary SQL calls, web service calls, and application inefficiencies through Java profiling and packet analysis- Creation and implementation of a formal load testing process which greatly reduced environment contention and made the results public--- - Java Profiling, Heap Analysis, and Thread Dump Analysis (HP Diagnostics, JProfiler, Eclipse MAT, TDA)- Application Performance Monitoring (HP BSM: RUM, OMi, NNMi, Diagnostics, BPM -- Compuware Gomez, and IBM TeaLeaf- Network Packet Analysis (Riverbed/OPNET AppTransaction XPERT, Wireshark, and Netscout Performance Manager)SAP - Performance and System Monitoring

Leadership-------- Lead team efforts in triage, problem-isolation, and performance management for Java application environments to be more proactive as opposed to reactive- Lead on projects which involve the Performance Management group including product upgrades (i.e. Wily APM 9, SolarWinds Orion, OPNET AppResponse Xpert, and AppTransaction Xpert)- Promote Performance Management teams' involvement in the early phases of server provisioning and application implementation- Collaborate with the IT Organization in educating all services offered by the Performance Management Group through building/maintaining services catalogs, recording service offering and product demos, and team demos-------Technical-------- Expert in identifying performance bottlenecks whether code (application) performance related or TCP protocol/network related. I use my extensive knowledge and experience on several tools and methods to help me troubleshoot and triage very quickly.- Administration and utilization of many APM and infrastructure management tools, CA Wily Introscope, CEM, OPNET Panorama (AppInternals Xpert), OPNET ACE Analyst (AppTransaction Xpert), OPNET ACE Live (AppResponse Xpert), Network Instruments Observer, APM Cloud Monitor, WireShark, CASE Pilot, Solarwinds Orion- Strong knowledge of TCP/IP networking protocols used in many types of enterprise and business application to identify abnormal application/protocol implementations.- Implemented automation for performance and capacity reporting.

Maintained, upgraded, and extended CA Wily implementation including aggregation of all monitoring data to form a full end-to-end view of the infrastructure health.Worked with infrastructure monitoring tools (Nimsoft, CA Spectrum/E-health, HP Sitescope) to identify root cause of and prevent service interruptionsParticipated in developing performance monitoring for mainframe 3270 as well as distributed and mainframe MQSeries systems Worked closely with Root Cause Analysis team to identify trends, respond to outages, and report areas for performance tuning on J2EE and .NET web applications. This includes monitoring backend systems such as DB2, MQSeries, as well as monitoring of web services using SOA Performance ManagerPerformed and participated in IT Service Management processes such as incident, problem, change, and capacity management and my deliverables were a large part of our execution of crisis management and incident mitigationCollaborated with other areas of IT to ensure proper monitoring of new and updated technology componentsAutomated business processes by developing SharePoint solutions by building complex Microsoft SharePoint Designer workflows and InfoPath Forms Services.Conducted and coordinated proof-of-concepts with vendors to evaluate products which enhanced and extended infrastructure monitoringSharePoint Administration (v.2 and v.3) - This included site architecture, design and implementation for several team and meeting sites. Conducted and recorded training sessions on site management and content management. Primary SME on SharePoint Designer workflows for process automation and Service Management (Service Desk) integration

Analyze client requirements and develop testing conditions, test plans, and LoadRunner test scripts to verify the system operates correctly and meets project requirementsConduct and facilitate project checkpoints; Assist with automation research and administrationSharePoint Administrator / Manage the department SharePoint sites which includes building dashboards based on project data, managing mainframe macro libraries, and conducting training as neededCollaborate with other areas of IT on unit, integration, system security, performance, failover, user acceptance, and usability testing as appropriateDisplay leadership and teamwork abilities on projects by holding project lead and team member roles

Provided second tiered support in a multi-functional support environment. Support responsibilities ranged from resolving technical and non-technical problems in both a business-to-business and business-to-client supportResearched and implemented a time and money saving solution in our Exchange Server environment to allow remote and satellite users to utilize underwriting tools with Microsoft Outlook while offlineTasked as the Lead for Microsoft SharePoint collaboration within the Call Center to test and troubleshoot portal problems, worked closely with SharePoint AdministratorOrganized and facilitated group-wide workshops on SharePoint document managementMaintained hardware upgrades and provided troubleshooting and software support on network workstationsSupport 12,000 users on Windows operating systems to include Windows 98, Windows ME, Windows 2000 Professional, and Windows XPParticipated in Help Desk Institute (HDI) training and certification