Private client property search and acquisition service. Invested in a franchise business to develop and enhance existing property industry experience. Deliver professional support and expertise in a consultancy role with clients to be their trusted advisor. Responsible for business planning, marketing, new business sales, account management, purchasing, contract negotiations, supplier and contractor selection, project management, and customer care; as well as business administration and financial accounting. Actively support business development with the franchisor to formulate and achieve growth strategy for the group.• Negotiate successful property acquisitions to saving clients time, effort and money.• Established and grew a successful B2C property buying agency in a new geography.• Identify and manage channels to market including PR, advertising, networking and affinity groups.• Instrumental in the development of the group website, which led to increased online profile and boosted enquiries by 100%.

Start-up European wholesale and B2B voice, data and network services operator. Invited to deliver new sales penetration in UK, Scandinavia and Benelux. Recruited and led a team of three for the region. Business planning and advice to SVP Sales and SVP Products, and their respective teams on strategic and tactical initiatives to increase revenue and extend the reach of Interoute’s European sales activity. Successful direct international sales and marketing of network services to identified and targeted customers, both new business and existing accounts. Expanded Interoute’s commercial influence on customers through regional account management. Supported frequent structural changes to focus on winning new business. Protected business margins.• Established first VoIP business opportunity and developed commercial solution with Product Management.• Identified opportunity, won support for and drove business development and sales with incumbent and new carriers in CEE, Russia and CIS. Pioneered new sales activity in Spain prior to the appointment of an in-country representative.• In tough market conditions, identified opportunities for, negotiated and personally won new business contracts worth €2 million revenue in H2 2002. Team achievement in 2002: €5.7 million.• Delivered new international wholesale voice revenue opportunities to the Carrier Services Group.

Rapidly growing UK and European voice, data and Internet service provider. Business planning and advice to MD on strategic and tactical initiatives to reduce cost, increase revenue and extend the reach of NTL’s international carrier business. Successful international sales and marketing to identified and targeted customers. Negotiated and won new customers and partners from amongst incumbent and new carriers and mobile operators in Italy, France, The Netherlands and Denmark. Liaison between Wholesale, Networks and Product Management groups within ntl and its international acquisitions to deliver opportunities for the expansion of business and network reach into Europe and USA. Successful sales and marketing to identified and targeted customers and partners. Led and motivated virtual teams in commercial negotiation and technical delivery of sales and swap agreements. Business analysis and reporting of market conditions, and advice to senior management on the strategic direction for international network and business development. Business planning for possible courses of action. Commercial delivery of ntl’s international data network.• Established the first direct international interconnection for voice and negotiated a further five new profitable and cost reducing interconnects within the first year. Established the first VoIP interconnect.• Established the first point of presence in Europe for NTL, in Paris, for local wholesale voice and bandwidth business.• Identified opportunities for, negotiated and won contracts worth over $44 million revenue.• Established the platform for the development of a managed bandwidth and dark fibre network in Europe at minimal cost.• Delivered the commercial agreements for the rollout of a core data network in Europe, including the identification and selection of and contract negotiation with customers and suppliers.• Delivered strategic business plan for the development of an international network.

Established and lead Deutsche Telekom AG’s first international carrier relations and sales team in UK. Protected and grew business with established correspondent carriers. Developed profitable new relationships with emerging carriers. Managed team activity in UK, Ireland and Scandinavia, reporting to Regional Manager West Europe in Bonn. Negotiated Accounting Rates to reduce costs. Established new working procedures in order to improve group performance, efficiency and customer service. Business planning and advice to senior management on strategic and tactical initiatives. Analysed UK multi-media and value-added telecommunications markets and identified opportunities for the introduction of new products and services. Business planning and advice to senior sales and product management on strategic and tactical initiatives. High-level commercial negotiation and liaison with consultants, partners and suppliers. Delivered strategic business plan for the introduction of T-Online into UK, prior to the universal adoption of the Internet.

Infantry Officer. Directed and co-ordinated day and night operations in the largest command area in Northern Ireland. Qualified as an Army Pilot; flew with and led teams of reconnaissance and multi-role helicopters. Managed a squadron of 12 helicopters; a total of 90 aircrew, groundcrew and engineering staff. Managed a company of 120 men and directing the training and testing of 650. Led training exercises in USA, Canada and Portugal. Managed the career development and training of all subordinates. Conceived and implemented new operational procedures and training exercises to develop and improve unit performance and efficiency. Advisor to senior officers to facilitate strategic decision-making, with special emphasis on quick analysis of data, extraction of relevant information and accurate presentation. Had a bloody good time!