Nicky Crawley Email and Phone Number

Wischual Digital Marketing is a discovery tool on mobile or tablet where we connect buyers and suppliers across all Industry sectors, growing lean and brand awareness. Our platforms provide information on company products and services helping buyers make informed decisions prior to purchase,

Maintaining and growing existing business Canvassing of new customers – assessing clients needs Handling customer queries Meeting advertising sales targets under tight deadlines Building relationships Ensuring artwork is received and proofedGeneral administration duties – i.e booking forms, call sheetsEnsuring representatives met weekly and monthly targetsAssisting with appointments Control of page counts Collection of monies

Outbound phone based sales Selling across a range of mediums offering clients an integrated cross platform marketing solution Consultative approach to selling with strong vocabulary and negotiating skills Brief and train team on impressive sales presentation and closing techniques Ensure smooth operations of sales team through planning and scheduling Drive team to up-sell, cross-sell products and services Supervise and motivate team membersProvide suggestions / roll play to improve team dynamics and sales techniquesMonitor team performance and coach non-performersEnsure team follows protocol and maintain core valuesEnsure CRM is updated daily accurately and timeouslyAchieve monthly targetsBuild customer loyalty through excellent customer service etiquette and anticipate customer needsHandle customer queries at all levels

Customer Liaison Handling customer queries, ensuring material is delivered timeously Assessing customer requirementsPromoting sales of stainless steel, aluminium and mild steel extrusions and rolled productsDaily call sheetsWeekly call planTarget market Contributing to setting up yearly budgets for salesReconciling stock takes – assisting and determining recounts, variance reports, signing off reports if satisfied with variance and countCold calling – growing customer baseEnsuring good relationship between Gammid and customer

Balancing of books to trial balance VAT Reports Oversee Debtors Book and Creditors reconciliations Bank Reconciliation Petty Cash - reconciliation Salaries and Wages Assisting with year end budgets Stock - stock take setup and reconciliation, stock control Daily cash flow assessment Ensuring all employee files up to date Paying salaries and wages

InvoicingSalesCustomer LiaisonDebtorsCreditorsStock ControlHandling customer queries from administration and sales point of viewOrdering of stationaryAssisting with setting up of budgets for financial year end