Nicky Deuchar Email & Phone Number

Oxfordshire, England, United Kingdom

United Kingdom

Worked within the Global MI team to provide a MI service to support the local country offices across the world, for pre and post marketed products. Collaborated with the wider EU / International brand teams, in specific therapy areas, on commercial and medical activities and materials. Worked with the EU MI vendor to ensure compliance with quality checks and MI and Medical contact information. • Provided timely, high quality written responses for unsolicited global MI enquiries, escalated by the MI vendor teams.• Liaised with local country Medical Directors to ensure that MI responses were appropriate and compliant for the local country regulations and codes.• Supported on the implementation and launch of a new Global MI Enquiry system and MI response repository. • Created written MI standard processes to ensure inspection readiness.• Worked cross functionally and collaboratively with the EU/International brand team members (promotional regulatory affairs, commercial and medical) to ensure the medical accuracy of promotional and medical materials (ABPI Code). • Developed strong collaborative working relationships with the local country Medical Directors in EU/International.• Supported the Director of MI with the management and oversight of the EU/INT MI vendor to ensure compliance with key activities and help ensure inspection readiness.

High Wycombe, England, United Kingdom

Compliance : Led the Medical Compliance function for the UK and the Republic of Ireland (ROI) LOC and managed the local Medical Compliance team.• Managed the review process for Research Related Activities (RRA) activities, facilitating review meetings between Activity Owners and Subject Matter experts (Medical, Healthcare Compliance, PV, Data Privacy, Business Technology, Business Quality and Legal).• Led on a process improvement activity for the review, approval, and closure of RRA activities within the LOCs. This included cross functional working, communication plan, procedure writing, updating & training.• Project managed the implementation of the Global RRA process into the LOC. • Managed the entry of RRA activities into the Global Compliance system and ensured the entry is maintained throughout the lifecycle of the activity by regularly reviewing data and metric outputs. • Worked with the Global Compliance teams to help ensure RRA activities are inspection ready.• Identified opportunities to continuously improve the Medical Compliance processes. • Collaborated with representatives from Medical Affairs (MAF), Regulatory Affairs, Pharmacovigilance and Medical Information on the implementation of global and EMEA MAF procedures. • Created and coordinated approval of Local Implementation Documents (LID) and managed the training assignment for the local MAF team.Pre-Approval Access Programs and Compassionate Use Requests• Ensured the appropriate review and approval of the programs and requests in line with global and local procedures.• Led on a process improvement activity for the review and approval of programs and requests to ensure their timely approval.• Managed the entry into the global system on behalf of activity owners.• Co-ordinated and facilitated the regular review and MHRA importation reconciliation between Regulatory & activity owners.

Bedfordshire

High Wycombe, Buckinghamshire, United Kingdom

High Wycombe

High Wycombe

Led a team of 8 Medical Information Officers, of varying seniority, plus an administrative assistant to provide a high quality medical information service, for the companies’ 60+ marketed brands. • Provided day to day support and leadership to the Medical Information team as a whole, including rota management, enquiry and phone work distribution, product responsibility distribution and holiday agreement• Coached and mentored all direct reports to further their personal development• Represented the Department on wider company teams to ensure that Medical Information contributions and needs are understood by the business • Budget and Business Planning for Medical Information with manager• Conducted recruitment interviews/assessments as required• Contributed to the writing of these SOPs in conjunction with other members of the Medical Information Team.• Led the team in the preparation and maintenance of standard medical information responses.• Promoted the use of the Medical Information function to both internal and external customer, foremost by ensuring a high quality level of service is always executed by the team• Regular quality review and feedback on the quality of the teams logging of enquiries and responses provided• Reviewed marketing materials in the copy approval process (ABPI)• Answered telephone, web-based and written enquiries from health care professionals, members of the public and internal customers concerning the safe and effective use of all products marketed by Janssen in a timely manner using appropriate resources• Reported Adverse Events and quality complaints in a timely manner according to current SOPs

High Wycombe

High Wycombe

As above (2015)

Aylesbury

Established a new Medical Information Department and developed internal procedures to ensure that the company offered a full service for its key product. Facilitated the successful product launch of a second product. Further developed this service by taking responsibility for compliance of a patient support programme which included an externally run helpline, nursing service and regular newsletter. • Provision of medical information services to the company’s external and internal customers • Receipt and initial follow-up of adverse events• UK contact person for product complaints • Maintenance of the company’s library and journal collection.• Provision of medical information support and managed compliance of a patient support programme • Review and copy approval of marketing materials and patient support materials.• Close working relationship with the company’s pharmacovigilance department to ensure timely and accurate reconciliation review.• Mentoring, training and development of new staff members in the medical information department • Preparation for a product launch, including provision of medical information input into materials, production of standard medical information responses / letters and appropriate notifications.• Responsibility for compliance with the company’s Pharmaceutical Copyright Licence.• Introduction to the medical information function and provision of pharmacovigilance training to all new staff and also third party / contract staff on a regular basis.• Attendance and provision of training at Sales Department meetings.

• Provided medical information to the company’s internal and external customers• Provided current awareness on the company’s products and therapeutic areas• Maintenance and preparation of standard letters on the company’s products• Preparation for two product launches• Maintenance of the company’s library and journal collection• UK contact person for product complaints