Responsible for the management of services and processes that support the core business of the organization;•Procurement and contract management•Building and grounds maintenance•Catering and vending•Utilities and communications infrastructure•Supervising and coordinating work of contractors•Calculating and comparing costs for required goods or services to achieve maximum value for money•Planning for future development in line with strategic business objectives•Managing and leading change to ensure minimum disruption to core activities•Directing, coordinating and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling•Ensuring the building meets health and safety requirements and that facilities comply with legislation and keeping staff safe•Planning best allocation and utilisation of space and resources•Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies•Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences

Provided full secretarial support to one of the Managing Directors and several senior managers, including;• Plan and organise MD's work schedule to maximise full use of time, allowing adequate time for meetings to ensure that their day ran smoothly and they had achieved all they have planned to• Ensuring regular communication between myself and the MD, providing awareness of movements/plans, ensuring that both have accurate information • Travel planning and booking accommodation as required• Handle all phone calls and mail, screening as appropriate to ensure MD's time is used efficiently• Ensure that the production of typing, including Board Reports, photocopying and faxing is accurately presented in a professional style and is in line with company procedures• Preparation of Powerpoint presentations• Arrange meetings and seminars, ensuring as appropriate that participants have all relevant papers in advance and ensuring specifically that the Managing Director was prepared for meetings• Taking minutes at meetings, transcribe and present back to attendees accurately and in the appropriate format• Organise Social Functions• Manage and maintain an effective filing system, ensuring that filing is completed on a regular basis, so all files are kept up to date and can easily be accessed by Managing Director• Collate company information as required eg. Director’s whereabouts, Company telephone lists, sickness records, holiday records etc. health and safety records• Provide back-up secretarial support as required when other Director’s Secretaries are on holiday

Working within the Tax Department for 3 directors and 2 senior managers;Tasks included:•Arranging travel and accommodation, occasionally, travelling with the manager to provide general assistance during presentations•Screening phone calls, enquiries and requests, and handling them when appropriate•Meeting and greeting visitors at all levels of seniority•Organising and maintaining diaries and making appointments•Dealing with incoming email, faxes and post, often corresponding on behalf of the manager•Producing documents, briefing papers, reports and presentations and taking minutes•Liaising with clients and other staff

Senior flight crew for a corporate airline based at Manchester airport, flying to various European destinations.Responsible for all passenger and crew safety.

Senior flight crew, based at Manchester airport flying to European and African destinations, including lay-overs. Responsible for conducting all aspects of Cabin Crew Training within Astraeus, ensuring it was aligned with the company's goals and objectives. To ensure effective, design and delivery of training courses to the internal customers ResponsibilitiesConducting New Entrant Initial, Recurrent, Differences and Conversion, SCCM promotion courses for cabin crew and Pilot Recurrent courses as required and to standards set by Astraeus, JAR Ops and Cabin Crew manual. Required to carry out both practical and classroom sessions which included the following areas: - Aviation Security & Dangerous Goods - Fire and Smoke - SEP - First Aid - Manual Handling Training - Cabin Services Responsible for the instructional design of training courses, including their delivery, development, regulatory compliance, standards, remedial, devices and training material and delivering feedback on the effectiveness of the course material to the Cabin Crew Training Manager. Conducting training and check flights as required and to the standard set by Astraeus. Highlighting and developing opportunities to achieve efficient and effective training methods whilst continuously striving towards higher standards. Keeping up-to-date with current operational practices and maintaining excellent customer service skills at all times. Accurately completing all required documentation in accordance with the Cabin Crew Training Manual following the completion of each training course; maintaining accurate records of all trainees.

Cabin crew for Airtours International Airways which later became MyTravel. Based out of Manchester airport flying to European, American and Caribbean destinations.Responsible for delivery passenger and crew safety and infight comfort.

Seasonal contract for long and short haul cabin crew