• ISO processes and procedures• HR & Strategic advice to the business• Recruitment, Selection & Retention• Reward & Recognition• Promoting Operational Excellence• Promoting Ethics & Equalities• Absence Management• Change Management• Discipline & Grievance Management• Performance & Development• Promoting workplace wellbeing• Development of employment policies• Staff benefits management & implementation• Equal Opportunity Monitoring• Management information reporting• Overseeing the annual appraisal review & pay review process• Improving the payroll process to suit staff needs alongside the Payroll Manager• Succession Planning• Business partnering with in house training academy• Maintaining the company’s’ mission, vision and strategic objectives• Ensuring employment legislation and best practice guidelines

• Researching, drawing up and implementing SVHS personnel policies and procedures, taking account of legal requirements and best practice• Responsible for the regular reviewing and updating of SVHS policies and procedures, staff handbook and systems.• Being fully up-to-date with latest employment legislation and advise the HR team as appropriate.• Responsible for the day to day HR related administrative work and dealing with staff queries.• Managing and monitoring sickness levels throughout the Society, producing monthly reports for Managers, making recommendations and supporting Managers on absence management.• Undertaking ad-hoc HR project work as required.• Managing and being responsible for the recruitment process of vacancies as and when required, to ensure best practice and correct procedures are followed.• Ensuring all external adverts are placed in appropriate media to ensure all sectors of the community are reached.• Reviewing the effectiveness of the Society’s advertisement choices with recommendations to increase coverage especially with reference to under-represented sectors.• Drawing up Induction Work Schedules for new staff with appropriate Line Managers and carrying out inductions for new staff as and when required.• Assisting the HR Administrative Assistant in the review and development of the Society’s Induction policy.• Assisting the HR Administrative Assistant with the co-ordination of the Performance Management process.• Organising training courses when required and carrying out exit interviews and feeding back relevant information as necessary.• To assist with investigations, disciplinary’s and grievances in accordance with company policy and legal guidelines.

• Dealing with and processing investigations, at all levels, alongside the Team Manager. • Ensuring that trigger levels are actioned and adhered to by way of absence management meetings and follow on outcome letters to meet with company policy. • Conduct staff disciplinary hearings and offering generalist HR advice in the situation. • Providing advice on mediation at work, conduct and capability and PIP programmes and reviews.• Advising Managers on HR issues to meet the company policy standards and legal requirements set. • Responsible for the up-keep of HR Policies and Procedures including absence management on a daily and weekly basis. • Providing weekly analysis reports on absence, attendance and holidays for both permanent and agency staff for the General Manager. • Assisting other HR staff to ensure consistency of organisational and best practice standards. • Arranging and dealing with Occupational Health services for a wide range of staff needs such as general health issues through to medicals.• Providing maternity/paternity advice together with conducting risk assessments and calculations.• Providing generalist HR advice to Managers and staff, as required