Nicky Ogando Email & Phone Number

New York Area

Managing all activities necessary to the efficient operation of 14 locations, with over 250 employees within Long Island, Queens and Bronx.Responsible for recruiting, training and developing professional people.Ensure that all employees comply with company policies and procedures, that all stores operate within predetermined budgets and obtained their goals. For example, Inventory, Sales, Salary and Expenses.All stores Visual Presentation was in compliance with company VP standards in all 3 banners, ALDO, Call It Spring and ALDO Outlet.Communicate with stock replenishment needs with Distribution and Buying Department.Help conduct regional sales and operational meetings to communicate and reinforce company policies and identify upcoming changes.Conduct one on ones with Store Managers on a monthly basis and create action plans that would be reviewed in a specific time frame.Ensured that all store personnel are evaluated 3 times every season to maintain a high level of standards.

New York City Area

Develop/Implement seasonal strategies to increase sales and quality selling statisticsMeet statistical quality selling expectationsAct as a role model for customer interactionsAnticipate hiring needs, recruit management and staffTrain employees for increased effectivenessDevelop employees to support career growth, meet expectationsLead executive of company marketing strategiesDrive sales results by ensuring appropriate merchandise levels are on sales floorResponsible for executing company policy and procedures related to store operationsStaff and management development

New Jersey

Responsible for five retail storesResponsible to strategize the business and lead each store to financial goalsManage the daily payroll budgets for each storeManage quarterly inventory for every storeMerchandising each store when new products arrived at each locationTrain groups of employees by store on policies and proceduresHired and fired with coordination of the Human Resource ManagerAuthorized special transactions such as refunds, exchanges, credits, etc.Investigate on all register shortages Prepared daily banking transactionsManaged feedback on products that are hot/cold and report back to BuyersParticipate in all ordering for upcoming seasons including coordination of delivery timeOversee pulls and report back to Inventory Manager on any discrepanciesResponsible for listening to managers comments and customer complaints that reflects on their storesOversee the managers checklistCoordinate managers scheduleLoss PreventionMaintained and high standard of customer satisfaction

New York City Area

Managed Operations as above for twelve retail stores