Nicky Owen

Nicky Owen Email and Phone Number

Store Manager / Area Manager / Chair of Governors @ Pen y Fai Church in Wales Primary School @ Tesco
welwyn garden city, hertfordshire, united kingdom
Nicky Owen's Location
Bridgend, Wales, United Kingdom, United Kingdom
About Nicky Owen

Leading with a strategic vision in education and retail, my tenure as Chair of Governors at Pen y Fai Church in Wales Primary School and Superstore Manager at Tesco has been marked by a commitment to excellence and community engagement. At the heart of my approach lies a robust skill set in active listening, coaching, mentoring, and problem-solving, enabling me to drive educational leadership and impactful retail management.At Tesco, our team fostered an environment where customer experience and staff well-being were paramount, contributing to significant financial achievements and a positive internal culture. The transition to educational governance allowed me to transfer these leadership competencies, ensuring high standards of educational delivery and accountability, alongside promoting an engaged and self-evaluative governing body.

Nicky Owen's Current Company Details
Tesco

Tesco

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Store Manager / Area Manager / Chair of Governors @ Pen y Fai Church in Wales Primary School
welwyn garden city, hertfordshire, united kingdom
Website:
tescoplc.com
Employees:
79172
Nicky Owen Work Experience Details
  • Pen Y Fai Church In Wales Primary School
    Chair Of Governors - Pen Y Fai Church In Wales Primary School | Education Leadership
    Pen Y Fai Church In Wales Primary School Oct 2024 - Present
    A chair of governors is a leader of a school's governing board and is responsible for ensuring the board functions effectively. The role is considered one of the most important leadership positions in education. The chair of governors' responsibilities include:* Leadership: Working with the headteacher and other leaders to promote high standards of education * Accountability: Holding the headteacher and staff to account for their performance * Engagement: Ensuring the governing body is engaged with the school * Self-evaluation: Leading the governing board's self-evaluation process * Decision implementation: Ensuring decisions made by the governing board are implemented * Complaints: Ensuring complaints made to the governing board are dealt with in a timely manner * Statutory requirements: Working with the Clerk to ensure the governing board's business is conducted in line with statutory requirements
  • Pen Y Fai Church In Wales Primary School
    School Governor - Local Authority Governor
    Pen Y Fai Church In Wales Primary School Jul 2022 - Oct 2024
  • Tesco
    Superstore Store Manager
    Tesco Mar 2024 - Present
    Port Talbot, Wales, United Kingdom
    Reporting to the Regional Retail Director, responsible for:• Retail management of this 60,000 sqft full range/non-food superstore incl. online, phone shop, cafe etc• Overall commercial responsibility incl. implementing strategies to achieve financial targets• Managing, leadership and development of 200+ staff• Ensuring exceptional customer experience was delivered to each and every customer• Building relationships internally with stakeholders and decisions makers at all levels• Developing and maintaining a culture of health and well-being of customers and colleagues
  • Tesco
    Project Manager - Customer Service & Shrinkage Coach
    Tesco Jan 2024 - Mar 2024
    Wales, United Kingdom
    Remote working Project Manager / Operational Coach role with specific focus on;* Improving Customer Service* Improving efficiency at the Front End* Delivering step change projects* Analysing customer feedback trends and data* Coaching teams and stakeholders on Medallia* Coaching teams and stakeholders on shrinkage at the Front End
  • Tesco
    Superstore Store Manager
    Tesco Sep 2022 - Jan 2024
    Neath Abbey, Wales, United Kingdom
  • Tesco
    Superstore Store Manager
    Tesco May 2020 - Sep 2022
    Bridgend, Wales, United Kingdom
  • Tesco
    Superstore Store Manager
    Tesco Oct 2017 - May 2020
    Pontypool, Wales, United Kingdom
  • Tesco
    Convenience Metro Store Manager
    Tesco Apr 2014 - Oct 2017
    Abergavenny, Wales, United Kingdom
  • Tesco
    Safe Hands Extra Store Manager
    Tesco Jan 2014 - Apr 2014
    Pontypridd, Wales, United Kingdom
  • Tesco
    Deputy Store Manager
    Tesco Mar 2010 - Jan 2014

Nicky Owen Skills

Retail Management Microsoft Office Microsoft Excel Retail Operations Commercial Management Leadership Customer Service Role Modeling Project Management Stakeholder Management Continuous Improvement Collaboration Customer Relation Customer Satisfaction Innovation

Frequently Asked Questions about Nicky Owen

What company does Nicky Owen work for?

Nicky Owen works for Tesco

What is Nicky Owen's role at the current company?

Nicky Owen's current role is Store Manager / Area Manager / Chair of Governors @ Pen y Fai Church in Wales Primary School.

What skills is Nicky Owen known for?

Nicky Owen has skills like Retail, Management, Microsoft Office, Microsoft Excel, Retail Operations, Commercial Management, Leadership, Customer Service, Role Modeling, Project Management, Stakeholder Management, Continuous Improvement.

Who are Nicky Owen's colleagues?

Nicky Owen's colleagues are Santhosh T A, Susie Sellars, Jess Maggs, Gilmara Santos, Andrea Oneill, Daniel Goff, Lisa Martin.

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