Nicky Randall Email and Phone Number
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A dynamic and creative senior manager with extensive leadership and management experience in Higher Education and international commercial companies. Articulate, numerate and financially astute, a highly organised strategic thinker with demonstrable ability to translate this into clear objectives and deliverables, and with a strong track record in achieving results. Expertise in strategic planning and resource management with proven success in a multitude of strategic and operational projects design, execution and evaluation. Clear people focus with stakeholder engagement a key priority to manage change, reinforced by data analysis and insight to direct and influence business decisions.Specialties: LeadershipPeople management Business StrategyStakeholder Management Resource managementProject ManagementChange managementCorporate Responsibility (CSR)Customer LoyaltyPlanningCustomer service Business process improvement
Kingston University
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- kingston.ac.uk
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Head Of Resource And Planning, Faculty Of Business And Social SciencesKingston University
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Head Of Resource And Planning, Faculty Of Business And Social SciencesKingston University Jan 2019 - PresentReporting to and supporting the Faculty Dean in facilitating design, development and completion of strategic projects intended to enhance the academic and financial performance of the Faculty. Providing advice and support to the Faculty Dean and Faculty Leadership Team (FLT) on the review and development of the Faculty’s operations and monitoring progress against KPIs with timely, robust, and accurate interpretation of data that allows evidence-based decision making and continuous improvement. Ensuring key strategies and decisions are implemented on time, efficiently, and with appropriate consultation and communication across all parts of the Faculty. Leading and managing Faculty Professional Services and administration teams across all sites to support the academic endeavor and reduce the administrative burden. Budget and people management focus. Ensuring that the Faculty governance structure, particularly committees, is operating effectively, and providing advice to the Faculty Dean on any issues, including communicating and implementing relevant decisions arising from Senior Leadership Team.
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Associate LecturerThe Open University May 2011 - PresentWest MidlandsAn enthusiastic and dedicated tutor with lecturing and teaching experience spanning a multitude of business and management topics. Drawing on real-world experience to apply concepts and offer examples to support active learning. Focused on developing and delivering high quality teaching materials with an adaptive teaching style that engages adult and young adult students to grow their subject knowledge and develop their own academic skills. -
Head Of Planning And ResourcesThe Open University Aug 2016 - Jul 2017Milton Keynes, United KingdomResponsibility for strategic planning and resource management for the Faculty of Business and Law. Includes annual business planning and performance management; recruitment and resource development; financial budgeting, forecasting and performance and also data analysis and reporting. Project management including Business School triple accreditation, with extensive experience in managing initiatives across the Faculty, engaging key stakeholders and delivering change.
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Senior Manager, Strategic Planning And Implementation/Resource ManagementThe Open University May 2012 - Aug 2016Milton Keynes, United KingdomDevelopment, monitoring and optimisation of the unit business plan, working with stakeholders across the University to improve the approach to planning and implementation in the Faculty of Business and Law. Development and management of MI and Data Strategy to help prioritise the Faculty’s activities. Management of the Unit’s strategic projects, including performance reviews and the management of accreditation and rankings in the Faculty, creating a stronger market position for FBL, both Business and Law Schools. Management of the Unit's recruitment, resource management and finance functions.
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Head Of OperationsUniversity Of Leicester, School Of Business Jul 2017 - Jan 2019Leicester, United KingdomLeading and directing the business operations and administrative functions of the School of Business and its Professional Services team. Working in partnership, accountability for ensuring that the administrative service meets the needs of stakeholders in efficiency, effectiveness and timeliness. Advisor and contributor to the School's Strategic Plan. Overall responsibility for the Professional Services team organisation, recruitment, development and contribution. Driver of continuous improvement and achievement and maintenance of selected accreditations.
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DirectorNki Limited Feb 2009 - Jan 2019Wolverhampton, United KingdomBusiness Consultancy: Designed and developed the Wolverhampton Retail Academy, working with City of Wolverhampton College and retailers in Wolverhampton City centre. 4-5 week level 2 course aimed at unemployed young adults - achieved 90% pass rate and 23% employment over 9 month period. Absorbed into College as successful programme. -
Visiting TutorCity Of Wolverhampton College Sep 2009 - Jun 2012Wolverhampton, United KingdomDevelopment and delivery of multiple business and management degree (Level 4/5) modules in partnership with the University of Wolverhampton. Led design and delivery of International Foundation Year (IFY) modules in partnership with the University of Wolverhampton. AQA Examiner for A2 Business Studies. -
Senior Marketing Manager - CsrWestfield Jun 2007 - Dec 2008Designed and introduced new Corporate Social responsibility-based strategy into Westfield UK. Designed and controlled 45+ new social, education and economic initiatives underpinning brand reputation; achieving performance metrics and business objectives and including introducing several Westfield pilots to support staff training and performance improvement. Developed Westfield Retail Academy with local College - attracted press and BBC TV coverage and invitation to present to MPs. Westfield UK representative at first Group Global Sustainability conference in Los Angeles; presented UK strategic plans for carbon management and economic/social objectives. Management of the UK Climate Change project; working within and across divisions to create a series of Action Plans to manage carbon and explore ‘green’ initiatives throughout the business. Membership of Black Country Employment and Skills Board, a central Government initiative, focusing at a strategic level on opportunities and initiatives to reduce skills gap in the region. -
Assistant Centre ManagerWestfield Merry Hill Jun 2006 - Jun 2007Black CountryOverall strategic planning and operational control of Marketing & PR, Commercialisation & Sales, Waterfront Business Park and Revenue collection at Merry Hill shopping centre. Included budget management (£1.5m+), 3 managerial direct reports (and a team of 33) and encompassed B2B and B2C relationships, with responsibility for market research, retailers, brand POS, Merry Hill magazine & overall customer experience. -
Marketing ControllerPeacocks Feb 2004 - May 2006Cardiff, United KingdomStrategic development of all consumer marketing campaigns managing processes from design through implementation to evaluation, with supporting brief to international franchisees as required. Developed pilot Customer loyalty programme to 1 million members in one year with insight-led achievement of strong response and redemption results, and increased average transaction value. Overall responsibility for external marketing through direct response promotions, including radio, magazine and press advertising. Achieved ‘Best Corporate Partner Award 2005’ from Cancer Research-UK. Improved media perception of Peacocks as a fashion brand through focused PR achieving product placement in fashion media including OK and GMTV; won ‘Best Value Retailer’ at prestigious Drapers 2005 Awards. -
Marketing/Crm/Customer Club ManagerThe Body Shop Sep 1998 - Feb 2004Littlehampton, West Sussex, UkControl of ATL and BTL marketing campaigns (including Loyalty Scheme) across all The Body Shop brands with budget control and management responsibility for two marketers.
Nicky Randall Skills
Nicky Randall Education Details
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Business Administration And Management, General
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Psychology
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Iema Associate Certificate -
The Institute Of Direct And Digital MarketingMarketing/Marketing Management, General
Frequently Asked Questions about Nicky Randall
What company does Nicky Randall work for?
Nicky Randall works for Kingston University
What is Nicky Randall's role at the current company?
Nicky Randall's current role is Head of Resource and Planning, Faculty of Business and Social Sciences.
What is Nicky Randall's email address?
Nicky Randall's email address is ni****@****net.com
What schools did Nicky Randall attend?
Nicky Randall attended The Open University, The Open University, The University Of Wolverhampton, University Of Bath, The Institute Of Direct And Digital Marketing.
What skills is Nicky Randall known for?
Nicky Randall has skills like Business Strategy, Retail, Management, Direct Marketing, Marketing, Marketing Strategy, Project Management, Change Management, Stakeholder Management, Integrated Marketing, Campaign Management, Strategy.
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Nicky Randall
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