Nicky Serafeimidou Email & Phone Number

Athens, Attiki, Greece

"Client-Support and Bank-Support Officer"In my current role, my main responsibilities are to:• fulfill customer requests (including handling application forms),• be held accountable for resolving first calls,• resolve second-level assignments,• report to banks,• report to key customers.Thanks to the above duties, I have acquired the ability to thoroughly understand Customers' needs, ensure the timely and successful solutions delivery, according to Customers' objectives, and take improvement initiatives, which I believe is a crucial skill to act proactively and help prevent issues.My attention to detail, my passion and my determination urge me to always strive for the best outcome.