Nicky Harvey Email & Phone Number

Experienced Customer Services/Business Manager with a demonstrated history of working in the private equity and management consultancy industries. High level experience includes business planning, data analysis, project management and employee recruitment, training and development.As Head of Client Services at Potential Squared some of the projects I worked on included:Implementing a new project management operating system into the business which streamlined workflow and better managed operational finance.Reduced annual salary costs by approximately 5% of turnover by phasing-out the company's reliance on associate admin personnel.Recruiting and on-boarding new personnel for Client Operations and Associate roles.Introduction of an Induction Programme for new recruits which resulted in a greatly reduced "up and running" time.Creation of an innovative event analysis process which provided direct feedback to the client services team members in order to drive performance, learning and development.Oversaw the introduction of an intranet platform for the business to assist with inductions and sharing company information. I worked with PEI since its flotation on the London Stock Exchange in April 2000. Managing the day-to-day business of the UK listed company I reported directly to the Chairman. As the only full-time employee my responsibilities were varied and included: Meetings with private equity fund managers in London and San Francisco. Deep analysis of venture capital, growth and buyout funds' financial information. Producing detailed monthly portfolio updates for the Board of Directors.Attending all Board Meetings. Managing the realisation of stock distributions.Organising fund raising events. Working on projects such as fund performance evaluation.

Listed skills include Venture Capital, Private Equity, Management, Investments, and 18 others.